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Associate Customer Success Manager Jobs in Dallas, TX

About the Associate Benefits Partner We've spent a lot of time learning about our customers - who ... Support the Benefits Partner team in managing client relationships and executing account-related ...

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The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

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The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

New

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Posted today

Customer Success Manager At Enseo, we're redefining what hospitality technology can be. We provide the technology for modern hospitality -- helping hotels across the U.S., Canada, and Mexico deliver ...

Customer Success Manager Island is the ideal environment for enterprise work -- security is everywhere without ever getting in the way. The Island Enterprise Platform unifies AI enablement, network ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Posted today

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

New

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Posted today

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Posted today

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

New

The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving ...

Customer Success Manager Comply365 is a leading provider of Operational Content Management, Safety Management, and Training Management in the highly regulated industries of Aviation, Defense, and ...

Role Overview As a Customer Success Manager at Island, you will manage an assigned portfolio of customer accounts alongside an Account Executive and a Systems Engineer (SE). You will help customers ...

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Associate Customer Success Manager information

See Dallas, TX salary details

$18.3K

$52.4K

$92K

How much do associate customer success manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for associate customer success manager in Dallas, TX is $52,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $64,800.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What are the most commonly searched types of Customer Success Manager jobs in Dallas, TX?

The most popular types of Customer Success Manager jobs in Dallas, TX are:

What are popular job titles related to Associate Customer Success Manager jobs in Dallas, TX?

For Associate Customer Success Manager jobs in Dallas, TX, the most frequently searched job titles are:

What cities near Dallas, TX are hiring for Associate Customer Success Manager jobs?

Cities near Dallas, TX with the most Associate Customer Success Manager job openings:

Infographic showing various Associate Customer Success Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $52,420 per year, or $25.2 per hour.

Associate Customer Success Manager

Take Command Health

Dallas, TX

$50K - $55K/yr

Full-time

Medical

Posted 5 days ago


Job description

About the Associate Customer Success Manager position

We've spent a lot of time learning about our customers - who they are and what is important to them. Now, as Take Command serves larger employers with more sophisticated needs and dynamic workforces, we are expanding our CSM team. The Associate Customer Success Manager will serve as a key resource for our Benefits Partners as they partner with clients to create and implement complex strategies that drive seamless change and measurable results. We are looking for someone with a proactive, positive personality and a desire to problem-solve, think strategically, and ensure our clients love Take Command & HRAs!

Compensation: $50,000-$55,000 base salary + Bonus

Primary Responsibilities: 

  • Support the Benefits Partner team in managing client relationships and executing account-related tasks
  • Assist in onboarding and ongoing activities across the client lifecycle
  • Monitor and track key client metrics; flag insights and trends for your Benefits Partner peers
  • Collaborate with internal teams to ensure client needs are addressed and advocate for improvements
  • Contribute to process updates and documentation that enhance the Benefits Partner function
  • Participate in client meetings as needed to support your Benefits Partner peers
  • Provide administrative support to ensure a seamless client experience

Skills and Qualifications:

  • 1-2 years of experience in Customer Success Management or Account Management roles
  • Highly organized with a proactive approach and strong attention to detail
  • Excellent written and verbal communication skills
  • Comfortable working in a dynamic and fast paced environment
  • Strong team player with the ability to collaborate across functions
  • Strong preference with employee benefits, insurance, or healthcare