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Entry Level Customer Success Manager Remote Jobs in Dallas, TX

Centerbase

Customer Success Manager

Dallas, TX · Remote

$93K/mo

Remote - USA Reporting To: Manager Customer Success Compensation: $76,000 - $93,000 / year Description About Centerbase At Centerbase, we empower mid-size law firms to run their practices more ...

Capital One

Dealer Success Manager - Remote

Plano, TX · On-site +1

Dealer Success Manager - Remote Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...

Capital One

Dealer Success Manager - Remote

Plano, TX · On-site +1

Dealer Success Manager - Remote Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...

HaloMD

Client Success Manager

Dallas, TX · Remote

$110K - $130K/yr

In addition, exceptional customer service and communication skills are essential when engaging with ... Fully Remote - Work from anywhere within the United States with reliable high-speed internet

Cisco

Customer Success Platform Area TAM

Richardson, TX · On-site +1

This is a remote position and can be performed anywhere in the United States. Meet the Team As a ... Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address ...

USHA - Ellis Division

Be Seen First

Sales Account Manager- Remote

Dallas, TX · Remote

$80K - $120K/yr

Entry-Level Account Representative Remote Opportunity | Full-Time First-Year Earning Potential: $80 ... Provide ongoing account support and customer service * Work closely with leadership and training ...

VAST Data

Technical Account Manager - USA

Dallas, TX · On-site +1

Description VAST Data is looking for a Customer Success Manager to join our growing team! This is a ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager Remote JobsEntry Level Customer Success Manager Remote Jobs in Dallas, TX

Entry Level Customer Success Manager Remote information

See Dallas, TX salary details

$32.1K

$82.2K

$138.5K

How much do entry level customer success manager remote jobs pay per year?

As of Aug 25, 2026, the average yearly pay for entry level customer success manager remote in Dallas, TX is $82,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $97,900.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager remote?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are the key skills and qualifications needed to thrive as an entry level customer success manager remote, and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What are some typical challenges faced by entry level remote customer success managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Success Manager Remote jobs in Dallas, TX?

The most popular types of Customer Success Manager Remote jobs in Dallas, TX are:

What are popular job titles related to Entry Level Customer Success Manager Remote jobs in Dallas, TX?

For Entry Level Customer Success Manager Remote jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager Remote jobs in Dallas, TX look for?

The top searched job categories for Entry Level Customer Success Manager Remote jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Entry Level Customer Success Manager Remote jobs?

Cities near Dallas, TX with the most Entry Level Customer Success Manager Remote job openings:

Entry Level Customer Success Manager Remote jobs near you
Infographic showing various Entry Level Customer Success Manager Remote job openings in Dallas, TX as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $82,170 per year, or $39.5 per hour.

Customer Success Manager

Centerbase

Dallas, TX • Remote

$93K/mo

Full-time

Retirement, PTO

This job post has expired 8 days ago. Applications are no longer accepted.

Job description

Customer Success Manager

Department: Customer Success

Employment Type: Full Time

Location: Remote - USA

Reporting To: Manager Customer Success

Compensation: $76,000 - $93,000 / year


Description About Centerbase
At Centerbase, we empower mid-size law firms to run their practices more efficiently, profitably, and client-centrically. Our cloud-based legal practice management platform streamlines the entire client lifecycle from intake to billing to business intelligence, helping attorneys deliver exceptional service while achieving their growth goals.
We’re more than just a software provider—we’re a partner in transformation. With a focus on automation, flexibility, and continuous innovation, we give firms the tools to modernize operations, improve collaboration, and adapt to the evolving expectations of today’s clients and legal professionals. At Centerbase, we come to work every day committed to making legal work easier, smarter, and more impactful for the firms and communities we serve.
Everything we do is guided by four core values:
  • Customer Centric
  • Stronger Together
  • Be the Difference
  • Relentless Improvement
These values shape who we are: a dedicated, inventive, and passionate team committed to empowering law firms to achieve lasting growth and success.
About this Role
As a Customer Success Manager (CSM) at Centerbase, you will serve as the trusted advisor and primary point of contact for a portfolio of customers. The CSM is responsible for the post-sales relationship with the goal of creating Customers for Life. 
Your success will be measured by customer health, retention rates, product adoption, customer advocacy (including referrals), and revenue growth (upsells/cross-sells). This role requires exceptional communication and relationship-building skills, cross-functional collaboration, and continuous learning.
In this role, you will develop a thorough understanding of Centerbase’s technology and partner offerings to effectively communicate the value of the product and features to customers, helping them achieve meaningful business outcomes As a CSM at Centerbase, you will actively contribute to the improvement of our internal tools and processes, providing constructive feedback and mentoring colleagues to enhance departmental efficiency. Additionally, you will build cross-functional relationships to navigate the company, escalate customer concerns appropriately, and 
Key Responsibilities
  • Become a Centerbase product expert and leverage your knowledge to identify opportunities that drive product adoption,customer value and business growth
  • Build and nurture strong relationships with a portfolio of assigned customers through proactive, clear, and professional communication
  • Develop a deep understanding of your customers\' business needs and collaborate with them to set clear objectives and achieve their desired outcomes
  • Deliver Business Reviews sharing Centerbase’s added value and growth opportunities
  • Act as a customer advocate within Centerbase, collaborating effectively with internal teams to ensure customer needs are met and issues are resolved efficiently
  • Own and manage customer escalations to resolution, while proactively identifying and addressing potential issues before they escalate
  • Drive customer retention through proactive engagement and creating an excellent customer experience
  • Own renewals and identify upsell/ cross-sell opportunities 

Skills, Knowledge and Expertise
  • 1-2 years of experience as a Customer/Client Success Manager within an enterprise SaaS business
  • Proficiency with Salesforce and other similar software products
  • Ability to navigate a growing, fast-paced company and autonomously manage your book of business
  • Strong attention to detail when communicating and following up on customer inquiries
  • Proven track record of consistently attaining or exceeding renewal and expansion quota

 
Benefits
  • Flexible PTO
  • 2 Company-Wide Mental Health Days
  • Parental Leave Programs
  • 401(k) with Company Match
  • Broad Equity Participation

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