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Entry Level Customer Success Manager Remote Jobs in Houston, TX

Enerex

Customer Success Manager

Houston, TX · Remote

$70K/yr

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

Camesi Agency

Sales Manager Remote

Houston, TX · Remote

$80K - $120K/yr

Establish and enforce sales processes, performance standards, and CRM best practices to ensure ... success. The Camesi Agency values professional development and promotes from within as team members ...

New

Patrice & Associates -

Be Seen First

HOSPITALITY ACCOUNT MANAGER

Texas City, TX · Remote

$70K - $80K/yr

HOSPITALITY ACCOUNT MANAGER Remote Position - Texas $70,000-$80,000 Base Salary + Quarterly ... At least two years of B2B sales, account management, customer success, or client-services ...

New

HMG Careers

Sales Manager Remote

Galveston, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Pasadena, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Houston, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Morgans Point, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Baytown, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Liberty, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Cedar Point, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Cloverleaf, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

South Houston, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Conroe, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

League City, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsCustomer Success JobsEntry Level Customer Success Manager Remote JobsEntry Level Customer Success Manager Remote Jobs in Houston, TX

Entry Level Customer Success Manager Remote information

See Houston, TX salary details

$31K

$79.3K

$133.7K

How much do entry level customer success manager remote jobs pay per year?

As of Aug 23, 2026, the average yearly pay for entry level customer success manager remote in Houston, TX is $79,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $94,500.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager remote?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are the key skills and qualifications needed to thrive as an entry level customer success manager remote, and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What are some typical challenges faced by entry level remote customer success managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Success Manager Remote jobs in Houston, TX?

The most popular types of Customer Success Manager Remote jobs in Houston, TX are:

What are popular job titles related to Entry Level Customer Success Manager Remote jobs in Houston, TX?

For Entry Level Customer Success Manager Remote jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager Remote jobs in Houston, TX look for?

The top searched job categories for Entry Level Customer Success Manager Remote jobs in Houston, TX are:

What cities near Houston, TX are hiring for Entry Level Customer Success Manager Remote jobs?

Cities near Houston, TX with the most Entry Level Customer Success Manager Remote job openings:

Entry Level Customer Success Manager Remote jobs near you
Infographic showing various Entry Level Customer Success Manager Remote job openings in Houston, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $79,324 per year, or $38.1 per hour.

Customer Success Manager

Enerex

Houston, TX • Remote

$70K/yr

Full-time

Medical, PTO

Re-posted 14 days ago

Job description

Company Description


Enerex is a leading software platform for the retail energy industry, connecting brokers, suppliers, and market participants through a unified data and workflow system. Our platform streamlines quoting, enrollment, commissions, compliance, and analytics—replacing fragmented tools and manual processes with a single, integrated solution. By centralizing how energy transactions are managed, Enerex enables faster deals, greater accuracy, and scalable growth across the energy ecosystem.
SupplierHub is Enerex’s platform for retail energy suppliers, designed to centralize and automate broker channel management in a single, connected system. It replaces fragmented processes across onboarding, compliance, commissions, pricing, and data exchange with an integrated platform that streamlines how suppliers manage broker relationships and transaction flow.
By bringing broker registration, compliance tracking, commission management, pricing, and integrations into one place, SupplierHub enables suppliers to reduce operational risk, eliminate manual work, and scale their broker channel more efficiently.



Job Description


As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer support—you will act as a problem solver and systems operator, helping customers navigate complex workflows involving pricing, contracts, and transactional data.
You will work directly with customers to diagnose issues, reconcile discrepancies, and ensure accurate outcomes within the platform. Success in this role requires comfort working with data, attention to detail, and the ability to independently drive issues to resolution.
Key Responsibilities
  • Customer Onboarding
    • Lead new customers through onboarding, ensuring accurate setup and a smooth transition into production workflows
    • Validate configurations related to pricing, contracts, and system integrations
  • Customer Issue Resolution
    • Serve as the primary point of contact for customer issues, including investigating discrepancies in pricing, commissions, or transaction data
    • Diagnose issues by tracing data across systems (inputs, transformations, outputs) and coordinating fixes where needed
    • Take full ownership of issues through resolution, even in ambiguous or complex situations
  • Customer Training & Enablement
    • Deliver practical, workflow-oriented training sessions focused on real customer use cases
    • Help customers adopt best practices to minimize errors and improve outcomes
  • Documentation
    • Create and maintain clear, structured documentation that supports both customer education and internal troubleshooting
  • Cross-Functional Collaboration
    • Partner with product, engineering, and sales to surface recurring issues, improve workflows, and advocate for scalable solutions
    • Translate customer problems into actionable product feedback
  • Process Improvement
    • Identify patterns in customer issues and proactively develop solutions (playbooks, documentation, process changes) to reduce recurring problems



Qualifications


Required
  • Experience in a customer-facing role within a SaaS or software environment
  • Demonstrated ability to diagnose and resolve complex customer issues, particularly those involving data, system behavior, or workflows
  • Hands-on experience working with data, such as:
    • Excel (e.g., filtering, formulas, pivot tables), and/or
    • SQL, APIs, or similar tools used for troubleshooting
  • Strong problem-solving skills with the ability to break down ambiguous issues into structured steps
  • High level of ownership—able to drive issues to resolution without relying on constant escalation
  • Excellent written and verbal communication skills, especially when explaining technical concepts to non-technical users
  • Strong attention to detail and ability to work across multiple systems and data sources


Preferred
  • Experience in the retail energy sector, energy brokerage, or utility-related workflows
  • Familiarity with systems involving pricing, contracts, billing, or commissions
  • Experience working with customer support platforms such as Zendesk (or similar), in combination with deeper troubleshooting responsibilities
  • Track record of improving processes, documentation, or customer workflows at scale



Additional information


Benefits
  • Work from your home office - potential for occasional marketing trip
  • Health Insurance - premium paid 100% for employee
  • Paid Time Off - 3 weeks + company holidays
  • End of year performance based bonus
  • A dynamic and collaborative work environment where teamwork is key.
  • Opportunities for growth and professional development.
  • A culture that celebrates progress and success.
  • A chance to be part of a mission-driven company committed to simplicity, trust, and innovation.