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Technical Customer Success Manager Jobs in Texas

Armis

Technical Customer Success Manager

Arlington, TX · On-site

$130 - $165/hr

Technical Customer Success Manager Department: Customer Team Employment Type: Full Time Location: Arlington Compensation: $139,000 - $188,000 / year Description We are looking for a Technical ...

Rechat Inc

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to serve as a trusted technical partner for our enterprise customers. This role sits at the intersection ...

Monetate

Technical Customer Success Manager - US

Plano, TX · On-site

$72K - $84K/yr

This is an opportunity to own customer relationships, develop hands-on technical skills, and make ... Organized, adaptable, and comfortable managing competing priorities in a fast-moving environment ...

DealHub Ltd

Customer Success Manager

Austin, TX · On-site

$95 - $145/hr

Customer Success Manager Customer Success Austin, Texas, Austin Description DealHub is leading in ... Train and provide technical sessions to new customers, ensuring they have a smooth transition onto ...

Amplified industries

Customer Success Manager

Odessa, TX · On-site

About the Job Customer Success Manager at Amplified Industries Amplified delivers IoT sensors and ... Your role involves leveraging your technical expertise to help customers optimize wells, ensuring ...

New

SLB

Customer Success Manager

Houston, TX · On-site

Role Description: The Customer Success Manager is responsible for ensuring the success ... Escalate technical and 2nd line support issues to ensure prompt response to more serious issues. 7. ...

AxisCare

Customer Success Manager

Waco, TX · Remote

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... Deep understanding of SaaS products and the ability to effectively communicate technical concepts ...

Canals

Customer Success Manager

Austin, TX · On-site

$90 - $130/hr

This role blends relationship management with technical problem-solving and strategic enablement ... Typically, 5-8 years in Customer Success for a B2B SaaS product. * Experience working in an early ...

winzonesoftech

Customer Success Manager

Stafford, TX · On-site

$80 - $110/hr

Customer Success · Stafford, TX / Remote · FULL TIME Customer Success Manager Onboard, train and ... Strong technical aptitude -- can demo AI products confidently * US work authorisation What we offer

DealHub

Customer Success Manager

Austin, TX · On-site +1

Train and provide technical sessions to new customers, ensuring they have a smooth transition onto ... Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must

Cyberbit

Customer Success Manager

Dallas, TX · On-site

The ideal candidate will be genuinely curious about customers' business needs, have a strong cyber technical background, and prior experience in customer success management for SaaS products.

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60 - $75/hr

Customer Success Manager Austin, TX, US 3 days ago Requisition ID: 1010 Salary Range: $60,000.00 To ... Coordinate with operations and technical teams on inventory intake, catalog setup, and system ...

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All JobsTechnical Customer Success JobsTechnical Customer Success Manager JobsTechnical Customer Success Manager Jobs in Texas

Technical Customer Success Manager information

See Texas salary details

$47.5K

$141.9K

$180.3K

How much do technical customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical customer success manager in Texas is $141,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $168,600.00 per year, depending on experience, location, and employer.

What is a technical customer success manager?

A Technical Customer Success Manager (TCSM) is responsible for ensuring customers successfully adopt and utilize a company's technical products or services. They bridge the gap between customers and internal teams, providing technical guidance, troubleshooting issues, and optimizing product usage. TCSMs work closely with sales, support, and product teams to drive customer satisfaction, retention, and long-term success. Their role often includes onboarding new customers, providing training, and identifying opportunities for upselling or expansion. Ultimately, they help customers achieve their desired outcomes while driving business growth.

What are the typical daily responsibilities of a technical customer success manager?

Technical Customer Success Managers typically spend their days onboarding new clients, addressing technical questions or issues, and ensuring customers are maximizing the value of the company's products or services. This role often involves collaborating closely with engineering, product, and sales teams to resolve escalated issues and advocate for customer needs. Regular responsibilities may include conducting training sessions, monitoring customer health metrics, and identifying upsell or renewal opportunities. Effective communication and multitasking are essential, as you'll be managing multiple client accounts and projects simultaneously. This dynamic environment offers a great balance of technical problem-solving and relationship management.

What are the key skills and qualifications needed to thrive in the technical customer success manager position, and why are they important?

To thrive as a Technical Customer Success Manager, you need a strong background in account management, technical troubleshooting, and customer relationship management, often supported by experience in SaaS or IT environments and a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and relevant certifications (e.g., Salesforce, ITIL, or technical support certificates) are highly valuable. Exceptional communication, proactive problem-solving, and strong organizational skills set top candidates apart. These competencies are crucial for driving customer satisfaction, ensuring smooth onboarding and support, and successfully bridging the gap between technical teams and clients.

What are popular job titles related to Technical Customer Success Manager jobs in Texas?

For Technical Customer Success Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Technical Customer Success Manager jobs in Texas look for?

The top searched job categories for Technical Customer Success Manager jobs in Texas are:

What cities in Texas are hiring for Technical Customer Success Manager jobs?

Cities in Texas with the most Technical Customer Success Manager job openings:

Technical Customer Success Manager jobs near you
Infographic showing various Technical Customer Success Manager job openings in Texas as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $141,879 per year, or $68.2 per hour.

Technical Customer Success Manager

Armis

Arlington, TX • On-site

$130 - $165/hr

Other

Medical

Re-posted 28 days ago

Job description

Technical Customer Success Manager

Department: Customer Team

Employment Type: Full Time

Location: Arlington

Compensation: $139,000 - $188,000 / year

Description

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands‑on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

We are highly collaborative and believe that success in one area can be replicated across many. Our team thrives on going above and beyond to deliver exceptional results, and we’re looking for individuals who are passionate about making customers successful.

What you’ll do:
  • Lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform.
  • Understand customer use cases and provide recommendations to improve security posture and platform utilization.
  • Build and maintain trusted relationships with technical stakeholders and decision‑makers.
  • Act as the customer advocate within Armis, coordinating across teams to meet customer objectives.
  • Ensure deployment and configuration align with key business use cases and are delivered on schedule.
  • Stay current on third‑party integrations and how they interact with Armis within customer environments.
  • Serve as a subject matter expert in your area of technical proficiency.
  • Partner with Product, Engineering, Support, and Sales teams to drive account success.
What we expect:
  • Bachelor’s degree in Computer Science, Information Systems, or related field, or relevant certifications (CISSP, Security+, CEH).
  • 5+ years experience in a Customer Success Manager, Technical Account Manager, or related customer‑facing technical role.
  • 5+ years experience in service delivery or technical account management in post‑ and/or pre‑sales environments.
  • Strong communication and presentation skills across technical and executive audiences.
  • 3+ years experience in IT, security, healthcare tech, or similar environments.
  • Familiarity with network protocols across OT/ICS, biomedical, or traditional IT infrastructures.
Bonus Points
  • Experience in network engineering, architecture, support, or design.
  • Knowledge of healthcare/ICT devices, manufacturers, or applications.
  • Experience securing IT, IoT, or healthcare systems.
  • Ability to travel up to 20–25% per quarter.
Job Benefits

Salary range guidance for this position is: $130,000 - $165,000. The salary range listed does not include other forms of compensation or benefits (e.g. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

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