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Customer Success Manager Clinical Jobs in Texas (NOW HIRING)

Customer Success Manager

Austin, TX · On-site

$95 - $145/hr

Customer Success Manager Customer Success Austin, Texas, Austin Description DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest ...

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Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

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The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

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SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

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Customer Success Manager Clinical information

See Texas salary details

$30.3K

$77.4K

$130.4K

How much do customer success manager clinical jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer success manager clinical in Texas is $77,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,200.00 per year, depending on experience, location, and employer.

What is a customer success manager clinical?

A Customer Success Manager Clinical is a professional who ensures that healthcare clients, such as hospitals or clinics, effectively use a company's clinical products or services. They act as a liaison between the client and the company, providing training, support, and guidance to optimize outcomes and satisfaction. Their goal is to foster strong client relationships, address concerns, and help healthcare organizations achieve the best results with the solutions provided.

How does a customer success manager clinical typically collaborate with healthcare professionals and internal teams?

As a Customer Success Manager in a clinical environment, you will work closely with clinicians, administrators, and internal product or support teams to ensure clients achieve desired outcomes with your company’s solutions. This often involves facilitating onboarding, providing ongoing training, gathering feedback from healthcare professionals, and troubleshooting issues in partnership with technical experts. Strong communication skills and a proactive approach to relationship-building are essential, as you'll serve as a bridge between clients’ clinical needs and your organization's offerings. Collaboration is key to anticipating challenges, identifying opportunities for improvement, and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success manager clinical?

To thrive as a Customer Success Manager Clinical, you need a background in healthcare or life sciences, strong customer relationship management abilities, and experience with clinical workflows. Familiarity with CRM platforms, EHR systems, and relevant certifications such as CSM (Certified Customer Success Manager) are commonly expected. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and guiding clinical clients effectively. These competencies ensure clients attain value from clinical products and services, leading to improved outcomes and long-term partnerships.

What is the difference between Customer Success Manager Clinical vs Customer Support Specialist?

AspectCustomer Success Manager ClinicalCustomer Support Specialist
Required CredentialsHealthcare or clinical certifications, relevant experience in medical settingsTechnical or product knowledge, customer service experience
Work EnvironmentHealthcare facilities, clinical settings, or remote healthcare teamsCall centers, help desks, or online support platforms
Employer & Industry UsageHospitals, biotech firms, healthcare providersTech companies, software providers, consumer electronics
Common Search & ComparisonCustomer Success Manager Clinical vs Customer Support Specialist

The Customer Success Manager Clinical focuses on maintaining long-term relationships with healthcare clients, ensuring clinical needs are met, and providing specialized support in medical settings. In contrast, a Customer Support Specialist handles technical issues and customer inquiries across various industries, often with less emphasis on clinical expertise. Both roles require strong communication skills but differ significantly in industry-specific knowledge and work environment.

What are popular job titles related to Customer Success Manager Clinical jobs in Texas?

For Customer Success Manager Clinical jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Customer Success Manager Clinical jobs?

Cities in Texas with the most Customer Success Manager Clinical job openings:

Infographic showing various Customer Success Manager Clinical job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $77,387 per year, or $37.2 per hour.

Customer Success Manager

DealHub Ltd

Austin, TX • On-site

$95 - $145/hr

Other

Posted yesterday

New


Job description

Customer Success Manager

Customer Success Austin, Texas, Austin


Description

DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.


The ideal candidate enjoys solving technically complex onboarding challenges and excels at transforming those challenges into measurable customer value.


Key Responsibilities

  • Customer meetings on a daily basis, in different stages in their journey.

  • Understand customers' business objectives and proactively identify opportunities to drive value and ROI.

  • Train and provide technical sessions to new customers, ensuring they have a smooth transition onto the platform and understand its features and functionalities.

  • Serve as a trusted advisor to customers, offering guidance and best practices to optimize their usage and adoption of the platform.

  • Collaborate with cross-functional teams, including Sales, Product, and Support, to advocate for customer needs and ensure a seamless customer experience.

  • Conduct regular business reviews with customers and proactively identify and address any issues or concerns to ensure customer satisfaction and retention.

  • Drive upsell and expansion opportunities within existing accounts, working closely with the Sales team.


Requirements

On the technical aspects, we expect you to:



  • Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must

  • Have proven hands-on experience with leading onboarding and implementation processes

  • Have proven experience and understanding of CRM (Salesforce/Dynamics/Hubspot) - is a must

  • Have good understanding of sales and business processes

  • Experience with CPQ tools (an advantage)


On the interpersonal aspects, we expect you to:



  • Have proven experience with similar roles: Customer Success Manager / Presales / Sales Engineer / Technical Account Manager

  • Feel comfortable leading workshops and technical training sessions

  • Have excellent interpersonal communication and customer-oriented skills

  • Act as the trusted advisor in front of C-suite and senior levels

  • Have a \"can-do\" approach, great problem-solving and work-under-pressure ability

  • Love working in a dynamic and fast-paced environment

  • Communicate in English as a mother tongue level - is a must

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