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Customer Success Representative Jobs in Texas (NOW HIRING)

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The real value is ...

impac Fleet

Be Seen First

Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless and positive experience. You'll be the go-to expert for answering questions, troubleshooting issues ...

Lever Demo 2

Customer Success Rep

Arlington, TX · On-site

We're looking for a Client Associate to join our Client Success team. Are you highly communicative, hyper-organized and project oriented? We'd love to speak with you! At Luxury Presence, we provide ...

Lever Demo 2

Customer Success Rep

Arlington, TX

Represents CEO with professionalism and integrity in written communications * Coordinates schedules and logistics for meetings/conferences using Google Calendar, with the ability to prioritize ...

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Customer Success Representative information

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How much do customer success representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer success representative in Texas is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.51 per hour, depending on experience, location, and employer.

How does a customer success representative typically collaborate with other departments to resolve client issues?

Customer Success Representatives often work closely with teams such as Sales, Product, and Support to address client needs and ensure a smooth user experience. When a customer encounters a challenge, the representative may coordinate with the Support team for technical troubleshooting or escalate product feedback to the Product team for improvements. Regular cross-departmental meetings and clear communication channels are common, helping to resolve issues efficiently and keep clients satisfied. This collaborative environment is key to delivering consistent, high-quality service and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a customer success representative, and why are they important?

To thrive as a Customer Success Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk and basic data analysis skills are commonly required. Exceptional interpersonal skills, empathy, and proactive engagement set top performers apart in this role. These skills are vital for building lasting customer relationships, ensuring satisfaction, and driving customer retention and growth.

Is customer success a good career?

Customer Success Representatives focus on building relationships with clients to ensure satisfaction and retention, often requiring strong communication and problem-solving skills. The role can offer career growth into management or specialized areas, with opportunities across various industries. It is generally considered a stable and rewarding career path for those interested in client interaction and support.

What is the difference between Customer Success Representative vs Customer Support Specialist?

AspectCustomer Success RepresentativeCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and retentionReactively resolves customer issues and inquiries
Work EnvironmentOngoing relationship management, account reviewsHandling support tickets, troubleshooting
Required SkillsCommunication, relationship-building, product knowledgeTechnical troubleshooting, problem-solving
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including tech and retail

While both roles involve customer interaction, Customer Success Representatives focus on proactive engagement to foster long-term relationships, whereas Customer Support Specialists primarily address immediate technical issues. Understanding these differences helps organizations assign the right roles to improve customer satisfaction and retention.

What is a customer success representative?

Customer Success Representatives are professionals who work to ensure that customers have a positive experience with a company's products or services. Their role involves onboarding new clients, addressing customer concerns, and helping clients achieve their desired outcomes. They often serve as the main point of contact for customers, proactively identifying issues, providing solutions, and fostering long-term relationships to drive retention and satisfaction. Customer Success Representatives also gather feedback to help improve products and services.
More about Customer Success Representative jobs
What are the most commonly searched types of Customer Success Representative jobs in Texas? The most popular types of Customer Success Representative jobs in Texas are:
What are popular job titles related to Customer Success Representative jobs in Texas? For Customer Success Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Success Representative jobs in Texas look for? The top searched job categories for Customer Success Representative jobs in Texas are:
What cities in Texas are hiring for Customer Success Representative jobs? Cities in Texas with the most Customer Success Representative job openings:
What are popular job titles related to Customer Success Representative jobs in TX? For Customer Success Representative jobs in TX, the most frequently searched job titles are:
Customer Success Representative jobs near you
Infographic showing various Customer Success Representative job openings in Texas as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,927 per year, or $22.6 per hour.

Customer Success Representative

Hulk USA

Midland, TX

Full-time

Re-posted 24 days ago

Job description

The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.

 Responsibilities

  •  Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
  • Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
  • Collaborate with the outside sales team to provide essential support and information
  • Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer’s promised delivery date
  • Develop a deep understanding of the company's product offerings and value propositions
  • Support the sales team in administrative tasks
  • Utilize CRM software to track leads and sales activities
  • Coordinate with field services and operations teams to meet customer requirements
  • Contributes to the development and improvement of customer success processes and tools
  • Efficiently track invoice submission, approval, and payment status and assist with signature collection
  • Maintain relationships with customers and field personnel, including face-to-face interaction
  • Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
  • Performs other duties as assigned by direct supervisor

 Qualifications

  • 1-3 years of experience in an oilfield supply, customer service, or a sales support position required
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office and CRM software
  • Strong sales, education, customer service, communication and organizational skills
  • Professional attitude and ability to be flexible and handle change in a positive manner
  • Strong interpersonal and communication skills to interact effectively with external and internal customers
  • Experience working in a performance-driven culture is a plus
  • Highly organized; able to prioritize, multi-task, and manage time effectively
  • Must have excellent attention to detail
  • Ability to think critically through order issues
  • Experience with Oracle (NetSuite) a plus
  • Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
  • Ability to build and maintain positive relationships with both customers and coworkers
  • Ability to take action and solve a range of problems that may be difficult but are not typically complex
  • Ability to work independently with general supervision

Physical Demands and Work Environment

Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds.  Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.  Employees are also required to talk and listen. 

 Work Environment: This job operates in a professional office/field/shop environment.  The noise level is moderate and in a well-lit area.  This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.