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Client Success Representative Jobs (NOW HIRING)

VTS

Client Success Representative

New York, NY · On-site

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

VTS

Client Success Representative

New York, NY · On-site

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

VTS

Client Success Representative

New York, NY · On-site

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

TaxRise

Client Success Representative

Irvine, CA · On-site

$26 - $35/hr

As a Client Success Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Microchip USA

Client Success Representative

Tampa, FL · On-site

Represent the company's core values of being Efficient, Dedicated, and Excellent What We're Looking For * Previous experience in client success or other related fields  * Ability to build ...

Plat AI

Client Success Representative

Glendale, CA · On-site

Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product. * Familiarity with lending workflows, banking compliance, or loan origination systems.

MBE CPAs

Client Success Representative

Reedsburg, WI · On-site

Our Client Success Representative will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key ...

MBE CPAs

Client Success Representative

Tomah, WI · On-site

Our Client Success Representative will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key ...

Plat AI

Client Success Representative

Glendale, CA · On-site

$60K - $100K/yr

Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product. * Familiarity with lending workflows, banking compliance, or loan origination systems.

Plat

Client Success Representative

Glendale, CA · On-site

Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product. * Familiarity with lending workflows, banking compliance, or loan origination systems.

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Client Success Representative information

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$11

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$47

How much do client success representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client success representative in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success representative, and why are they important?

To thrive as a Client Success Representative, you need strong communication skills, problem-solving abilities, and a background in customer service or account management, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce or HubSpot and experience with customer support tools are typically required. Exceptional interpersonal skills, active listening, and a proactive attitude help build lasting client relationships and address concerns effectively. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall success of both the customer and the company.

What is a client success representative?

A Client Success Representative is a professional who ensures customers are satisfied with a company's products or services. They act as a liaison between the client and the company, addressing any issues, answering questions, and helping clients achieve their goals. Their primary focus is on building strong relationships, improving client retention, and supporting clients throughout their journey. By providing ongoing assistance and proactive communication, Client Success Representatives help drive customer loyalty and business growth.

How does a client success representative typically collaborate with other departments to address client needs?

Client Success Representatives regularly work with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. They may coordinate with Sales to identify upsell opportunities, relay client feedback to Product for feature enhancements, and partner with Support to resolve technical issues. This cross-functional collaboration is essential for delivering a seamless client experience and helps build strong, long-lasting relationships. Being proactive and communicative is key to successfully navigating these interactions.

What is the difference between Client Success Representative vs Customer Service Representative?

AspectClient Success RepresentativeCustomer Service Representative
Primary FocusBuilding long-term client relationships and ensuring client successHandling immediate customer inquiries and resolving issues
Work EnvironmentProactive engagement, account management, often in B2B settingsReactive support, call centers, retail, or online support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, communication, product knowledge
Common CertificationsCustomer success certifications, CRM trainingCustomer service certifications, product training

While both roles involve customer interaction, a Client Success Representative focuses on proactive relationship management and ensuring clients achieve their goals, often in a B2B context. In contrast, a Customer Service Representative primarily addresses immediate customer issues and inquiries, typically in retail or call center environments. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

More about Client Success Representative jobs
What states have the most Client Success Representative jobs? States with the most job openings for Client Success Representative jobs include:
What job categories do people searching Client Success Representative jobs look for? The top searched job categories for Client Success Representative jobs are:
Client Success Representative jobs near you
Infographic showing various Client Success Representative job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Client Success Representative

Zenner & Ritter

Lancaster, NY • On-site

$19 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Do you take pride in helping people, staying organized, and creating exceptional customer experiences? If so, Zenner & Ritter is looking for a full-time Client Success Representative to join our team in Lancaster, NY. This is an opportunity to become the trusted voice of a well-established company, make a real impact every day, and build a rewarding career with a team that values your contributions. Apply today!


Pay: We offer our Client Success Representative a competitive wage of $19-$29 per hour.


Benefits:

  • Health, dental, and vision
  • Paid time off (PTO)
  • 401(k) with a company match
  • Life insurance
  • Bonus structure
  • Employee Assistance Program (EAP)
  • Growth opportunities
  • Short- and long-term disability
  • Company parties
  • Company phone and uniforms

WHAT WE'RE ALL ABOUT

We have been a trusted name in home services for over 90 years, and we're continuing to grow! We're not just offering jobs-we're offering long-term careers. As the largest residential heating and cooling company in Western NY, we're expanding our services to include plumbing, electrical, energy, and green technology solutions. Whether you're interested in management, accounting, sales, customer service, or technical roles, we have opportunities for you to join a team committed to innovation and exceptional service. With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career development, Zenner & Ritter is the perfect place to grow! Join us!


WHAT WE'RE LOOKING FOR IN A CLIENT SUCCESS REPRESENTATIVE

If you meet the following criteria, we want you as our Client Success Representative!


  • Customer service experience

Customer service experience in a call center is a plus!


DAY-TO-DAY

As our full-time Client Success Representative, you'll be a primary contact for customers, creating positive experiences from their initial outreach. You'll assist with service calls, attentively address their needs, and coordinate next steps with professionalism. Additionally, you'll engage current customers about maintenance opportunities to foster strong relationships. Accurately documenting key information will ensure a seamless experience for customers and team members.


If you're ready to join a company that values customer service excellence, professional growth, and teamwork, we want to hear from you. Our initial application process is fast, simple, and mobile-friendly. Apply today!


Must have the ability to pass a background check and drug screening test.

Apply