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Associate Customer Success Representative Jobs in Texas

Hulk USA

Customer Success Representative

Midland, TX · On-site

The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner.

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

impac Fleet

Be Seen First

Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless ... Bachelor's or Associate's degree required * Strong verbal and written communication skills * Tech ...

Lever Demo 2

Customer Success Rep

Arlington, TX · On-site

We're looking for a Client Associate to join our Client Success team. Are you highly communicative, hyper-organized and project oriented? We'd love to speak with you! At Luxury Presence, we provide ...

Lever Demo 2

Customer Success Rep

Arlington, TX · On-site

Represents CEO with professionalism and integrity in written communications * Coordinates schedules and logistics for meetings/conferences using Google Calendar, with the ability to prioritize ...

Harris

The Customer Care & Support Representative works closely with our new and existing customers to ... Our success has been realized through investments in our proprietary software and market expertise.

Harris

The Customer Care & Support Representative works closely with our new and existing customers to ... Our success has been realized through investments in our proprietary software and market expertise.

Bakertilly

Senior Associate, Customer Success

Houston, TX · On-site

$57K - $97K/yr

The Senior Associate, Customer Success will be responsible for aiding adoption of the ERP software, processing annual renewals and add-ons, supporting customer requests for customizations and ...

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Associate Customer Success Representative information

What is an associate customer success representative?

An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as an associate customer success representative?

To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.

What are some common challenges faced by associate customer success representatives, and how can they be overcome?

Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.
What are the most commonly searched types of Customer Success Representative jobs in Texas? The most popular types of Customer Success Representative jobs in Texas are:
What are popular job titles related to Associate Customer Success Representative jobs in Texas? For Associate Customer Success Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Representative jobs in Texas look for? The top searched job categories for Associate Customer Success Representative jobs in Texas are:
What cities in Texas are hiring for Associate Customer Success Representative jobs? Cities in Texas with the most Associate Customer Success Representative job openings:
Associate Customer Success Representative jobs near you
Infographic showing various Associate Customer Success Representative job openings in Texas as of August 2026, with employment types broken down into 60% Full Time, and 40% Temporary. Highlights an 100% In-person job distribution.

Customer Success Representative

Hulk USA

Midland, TX • On-site

Full-time

Re-posted 22 days ago

Job description

The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.

 Responsibilities

  •  Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
  • Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
  • Collaborate with the outside sales team to provide essential support and information
  • Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer’s promised delivery date
  • Develop a deep understanding of the company's product offerings and value propositions
  • Support the sales team in administrative tasks
  • Utilize CRM software to track leads and sales activities
  • Coordinate with field services and operations teams to meet customer requirements
  • Contributes to the development and improvement of customer success processes and tools
  • Efficiently track invoice submission, approval, and payment status and assist with signature collection
  • Maintain relationships with customers and field personnel, including face-to-face interaction
  • Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
  • Performs other duties as assigned by direct supervisor

 Qualifications

  • 1-3 years of experience in an oilfield supply, customer service, or a sales support position required
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office and CRM software
  • Strong sales, education, customer service, communication and organizational skills
  • Professional attitude and ability to be flexible and handle change in a positive manner
  • Strong interpersonal and communication skills to interact effectively with external and internal customers
  • Experience working in a performance-driven culture is a plus
  • Highly organized; able to prioritize, multi-task, and manage time effectively
  • Must have excellent attention to detail
  • Ability to think critically through order issues
  • Experience with Oracle (NetSuite) a plus
  • Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
  • Ability to build and maintain positive relationships with both customers and coworkers
  • Ability to take action and solve a range of problems that may be difficult but are not typically complex
  • Ability to work independently with general supervision

Physical Demands and Work Environment

Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds.  Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.  Employees are also required to talk and listen. 

 Work Environment: This job operates in a professional office/field/shop environment.  The noise level is moderate and in a well-lit area.  This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.