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Remote Customer Success Representative Jobs in Texas

Stryker

Customer Success Manager (Remote)

Flower Mound, TX · Remote

$116K - $193K/yr

Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption ...

AxisCare

Customer Success Manager

Waco, TX · Remote

Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and growing our relationships with high-value clients. Your primary objective ...

Vehlo

Customer Success Manager, Senior

Dallas, TX · On-site +1

... and represents a good faith estimate in accordance with applicable laws. Work Environment ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

VEHLO

Customer Success Manager, Senior

Dallas, TX · On-site +1

... and represents a good faith estimate in accordance with applicable laws. Work Environment ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Melio

Customer Success Manager

Austin, TX · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

Openwork

Remote CSR

Houston, TX · Remote

$21/hr

Remote Bilingual Customer Service Representative ****All requirements listed below are non-negotiables. Please do NOT apply if you do not meet all the qualifications!*** Upcoming Project | Starting ...

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Remote Customer Success Representative information

See Texas salary details

$10

$22

$44

How much do remote customer success representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer success representative in Texas is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.51 per hour, depending on experience, location, and employer.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are the most commonly searched types of Customer Success Representative jobs in Texas?

The most popular types of Customer Success Representative jobs in Texas are:

What are popular job titles related to Remote Customer Success Representative jobs in Texas?

For Remote Customer Success Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Representative jobs in Texas look for?

The top searched job categories for Remote Customer Success Representative jobs in Texas are:

What cities in Texas are hiring for Remote Customer Success Representative jobs?

Cities in Texas with the most Remote Customer Success Representative job openings:

Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,927 per year, or $22.6 per hour.

Remote Customer Success & Benefits Representative - Career Growth

American Income Life Insurance Company

Dallas, TX • On-site, Remote

$90K - $120K/yr

Full-time

Re-posted 4 days ago

Job description

AO Globe Life is seeking experienced, people-focused professionals to join our remote team. This opportunity is ideal for individuals with backgrounds in management, client service, operations, or consulting who want to apply their leadership mindset in a flexible, fully remote environment.
In this role, you will assist individuals and families across the United States in understanding and accessing supplemental benefit programs designed to provide financial protection and peace of mind.
You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options while delivering a high level of client service.
Our organization provides structured training, ongoing mentorship, and a collaborative team environment that supports professional growth and leadership development.
Responsibilities
Key responsibilities include:
  • Connecting with individuals who have expressed interest in learning about benefit programs
  • Scheduling and conducting virtual consultations with clients via Zoom
  • Listening carefully to client needs and helping identify appropriate benefit options
  • Explaining available coverage and guiding clients through the enrollment process
  • Maintaining organized digital records of client interactions and documentation
  • Providing follow-up support to ensure a positive client experience
  • Participating in team meetings, mentorship programs, and ongoing professional development
  • Collaborating with colleagues to share best practices and support team success

This role requires professionalism, strong time management, and the ability to work independently while contributing to a collaborative team culture.
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and relationship-building skills
  • Experience in leadership, client service, consulting, operations, or management environments
  • High attention to detail and strong organizational abilities
  • Confidence using virtual meeting platforms and digital tools
  • Self-motivation and accountability in a remote work environment
  • A service-focused mindset and a genuine desire to help others

Experience in customer service, consulting, sales leadership, or client success roles is helpful but not required.
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
  • Quiet and professional workspace suitable for virtual meetings
Training and Support
AO Globe Life provides structured onboarding and mentorship designed to help professionals succeed in a remote environment. Training includes product knowledge, compliance standards, client engagement strategies, and ongoing professional development.
Weekly training sessions and leadership development opportunities help team members strengthen communication skills, expand their expertise, and prepare for long-term career advancement.
What You Can Expect
Team members enjoy the flexibility of working from anywhere in the United States while remaining connected through training, mentorship, and collaboration.
Our organization emphasizes professionalism, reliability, and long-term growth. Many professionals find fulfillment in the combination of meaningful client interactions, continuous learning, and opportunities for career advancement.
Who Thrives in This Role
This opportunity is well suited for professionals who:
  • Value service and professionalism in client interactions
  • Have experience managing responsibilities independently
  • Communicate clearly and build trust with clients and colleagues
  • Are growth-minded and open to mentorship and leadership development
  • Enjoy working collaboratively while maintaining personal accountability

No prior experience in the insurance or benefits industry is required. A strong work ethic and willingness to learn are the most important qualities for success.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.
Our remote-first organization focuses on service, leadership development, and meaningful career opportunities for professionals nationwide.

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