ZipRecruiter

Log In

2

Remote Customer Success Representative Jobs (NOW HIRING)

Mpathic LLC

Remote ESA Customer Success Representative

$19 - $21/hr

Mpathic is seeking Customer Success Representatives to provide highly efficient & accurate processing of order fulfillment in a cloud-based environment . The position is fully remote and will employ ...

LGC Group

Customer Success Representative

Milford, MA · On-site +1

$54K/yr

Join LGC as a Customer Success Representative and play a crucial role in our team! This is an ... This role is a remote position and open to candidates within the United States. To perform this job ...

TeleMed2U

$65K - $80K/yr

About the Role The Customer Success Representative - Health Plans is responsible for owning and ... Paid time off and flexible work environment, offering remote working arrangements with limited ...

GoTab

Customer Success Representative

$22 - $24/hr

Share customer feedback to help improve product usability and performance. * Troubleshoot hardware ... The pay range for this role is: 22 - 24 USD per hour (Remote (United States)

ibynd

Partner Success Representative

Englewood, NJ · Remote

The Customer Success Representative sits at the intersection of sales, operations, and product ... Remote At iBynd + SEMSEE, we are committed to upholding the highest standards of employment ...

next page

Showing results 1-20

All JobsCustomer Success Representative JobsRemote Customer Success Representative Jobs

Remote Customer Success Representative information

See salary details

$11

$24

$47

How much do remote customer success representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote customer success representative in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Representative, and why are they important?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

How can I make 2000 a week working from home?

A Remote Customer Success Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, product knowledge, and experience with customer management tools. Increasing earnings may involve handling high-value accounts, working overtime, or gaining specialized certifications to qualify for higher-paying roles. Building a reputation for excellent service can also lead to performance-based bonuses or commissions in some companies.

How to become a remote CSM?

To become a remote Customer Success Manager (CSM), candidates typically need a bachelor's degree in business, communications, or a related field, along with experience in customer service or account management. Developing strong communication, problem-solving, and CRM software skills is essential, and certifications like Customer Success Manager (CSM) or Salesforce can enhance prospects. Prior experience in a remote work environment and the ability to manage multiple accounts independently are also valuable.

What is a Remote Customer Success Representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs), as their role involves complex interpersonal skills, relationship building, and understanding customer needs that AI cannot replicate. Instead, AI tools can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on strategic and personalized support. Success in this role often requires strong communication skills and familiarity with customer management platforms.

How to make 1000 a week remotely?

A Remote Customer Success Representative can earn $1,000 or more weekly by working full-time, typically earning an hourly wage between $15 and $30, depending on experience and company. Increasing income may involve handling a higher volume of customer accounts, developing strong communication skills, and utilizing tools like CRM software. Consistent performance and potential bonuses or commissions can also contribute to reaching this income level.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

More about Remote Customer Success Representative jobs
What cities are hiring for Remote Customer Success Representative jobs? Cities with the most Remote Customer Success Representative job openings:
What are the most commonly searched types of Customer Success Representative jobs? The most popular types of Customer Success Representative jobs are:
What states have the most Remote Customer Success Representative jobs? States with the most job openings for Remote Customer Success Representative jobs include:
What job categories do people searching Remote Customer Success Representative jobs look for? The top searched job categories for Remote Customer Success Representative jobs are:
Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Customer Success Representative

Customer Success Representative

EBSCO Information Services

Birmingham, AL • Remote

Other

Posted 8 days ago

Job description

Headquartered in Birmingham, Alabama, Moultrie (www.moultrie.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring. We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. Moultrie is customer-driven - hardware, software, marketing, and customer success teams collaborate to deliver a quality user experience.

We are guided by the following principles: Customer Obsession.; Excellence is the Standard.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and Develop the Best.; Be Curious and Learn.; Win as a Team

Job Summary

Moultrie is seeking a loyal, energetic, goal-oriented Seasonal Customer Success Representative who brings a passion for delivering customer support to our diverse community of avid subscribers.

As a Customer Success Rep, you will provide exceptional, proactive support through a remote work environment. This position primarily supports customers via phone, which will make up the majority of daily responsibilities. While there may be occasional involvement in other channels such as email, live chat, social media, and text, these are not the primary focus of the role. We are seeking a candidate with excellent attention to detail, problem-solving skills, and communication abilities.

You must also be self-motivated, have an excellent work ethic, and be able to work both independently and as part of a team. We are seeking professionals who are adaptable to evolving products, tools, and services and are flexible while working in a fast-paced environment. You will be joining a dedicated team that is focused on supporting each other while constantly enhancing our product knowledge and expertise.

This is a great opportunity to be a part of a growing Customer Success team in a dynamic environment!

Job Responsibilities
  • Serve as the main point of contact for Moultrie customers via phone and any other channels deemed necessary
  • Quickly become an expert in the Moultrie product suite
  • Resolve customer inquiries
  • Maintain a quality rating by following procedures and acting in the customers' best interests Record all interactions with customers in the provided CRM system
  • Meet evolving department goals and metrics
  • Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed
  • Resolve routine problems and communicate solutions or requested information to the customer
  • Maintains an active attendance record throughout the course of this position with little to no tardies.
Job Requirements
  • High school diploma, GED, or college-level education
  • MUSThave aminimum of 2+ years of Customer Service experienceproviding support in aREMOTEenvironment
  • Comfortable managing both phone and messaging queue conversations
  • Remote experience handling technical troubleshooting and issue resolution
  • MUST be able to work a flexible scheduleincluding evenings and weekends
  • Ability to work in a remote setting with a reliable internet connection
  • Great communication skills, internally with team members and externally with customers
  • Strong time-management skills
  • Goal-oriented mindset
  • Leads by example using a proactive approach to provide optimal customer support

Preferred Skills 

  • College degree
  • Experience working with Zendesk or a similar CRM system
  • Appreciation for the outdoors
  • Coachable, empathetic mindset
  • Ability to multitask
Essential Job Function
  • Outstanding organizational, interpersonal and communication (written and verbal) skills
  • Good problem-solving skills and ethical behavior
  • Unwavering Attendance Record
  • Must maintain confidentiality
  • May require sitting for long periods of time
  • Works in a team-oriented environment 

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Apply