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Remote Customer Success Representative Jobs (NOW HIRING)

Remote Customer Success Coordinator

$18.50 - $24/hr

About the job Remote Customer Success Coordinator Role Overview We are increasing our remote team and are seeking customer-centered individuals who enjoy with assisting clients and handling multiple ...

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired ...

New

Remote Customer Success Specialist (CSS) Tendril is seeking a proactive and relationship-driven Remote Customer Success Specialist (CSS) to support and grow our client partnerships. The ideal ...

Represent Convoso: Act as a thought leader in customer interactions, industry events, and internal ... Success experience in a SaaS environment (Contact center, telephony, or performance marketing ...

New

The Customer Success Representative sits at the intersection of sales, operations, and product ... Remote At iBynd + SEMSEE, we are committed to upholding the highest standards of employment ...

Customer Success Representative (CSR) Location: India - Remote Requirement: Full Time (Monday to Friday), Client's Holiday Calendar shall apply Shift: Fixed US business hours shift (6:30 PM - 4:30 AM ...

New

Customer Success Manager This is a remote position. Our client is looking for a Customer Success ... Represent the customer perspective in strategic discussions and operational decisions Requirements ...

Member Success Representative Superpower is looking to bring on a Member Success Representative to ... Qualifications * 2+ years of customer support experience in a fast-paced, high-touch environment.

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Remote Customer Success Representative information

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$47

How much do remote customer success representative jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote customer success representative in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Representative, and why are they important?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a Remote Customer Success Representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

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What cities are hiring for Remote Customer Success Representative jobs? Cities with the most Remote Customer Success Representative job openings:
What are the most commonly searched types of Customer Success Representative jobs? The most popular types of Customer Success Representative jobs are:
What states have the most Remote Customer Success Representative jobs? States with the most job openings for Remote Customer Success Representative jobs include:
What job categories do people searching Remote Customer Success Representative jobs look for? The top searched job categories for Remote Customer Success Representative jobs are:

Remote Customer Service Success Representative

Globe Life American Income Division

Port Saint Lucie, FL โ€ข On-site, Remote

$16 - $21.75/hr

Full-time

Medical, Life

Posted 3 days ago


Job description

Build a Career with Purpose, Growth & Flexibility
About Us
Are you looking for a career that combines personal fulfillment, professional growth, and the opportunity to make a meaningful impact on families' futures? AO provides industry-leading financial and benefit services that help working families protect what matters most and build long-term financial security.
No prior experience? No problem. We provide comprehensive training, mentorship, and ongoing support to help you succeed in a fully remote environment. Since 2020, our operations have been 100% virtual, giving our team the flexibility to work from anywhere while building rewarding long-term careers.
If you're motivated, people-focused, and eager to grow professionally, this could be the opportunity you've been looking for.
Requirements โ€ข Responsibilities โ€ข Rewards
๐Ÿค Engage Virtually with Clients
Meet with clients through phone and Zoom consultations to better understand their goals and provide personalized benefit solutions.
๐Ÿ“š Master Benefit & Financial Solutions
Learn financial protection strategies and insurance products that help clients make informed decisions about their future.
๐ŸŒŸ Build Long-Term Relationships
Develop trust and loyalty through consistent communication, follow-up, and exceptional customer service.
๐Ÿ“ˆ Continue Learning & Growing
Participate in ongoing virtual training sessions designed to strengthen your communication, leadership, and professional skills.
๐Ÿ’ป Collaborate Remotely
Work alongside a positive, motivated remote team where collaboration, mentorship, and growth drive success.
Why Join AO?
๐Ÿ˜Š Voted #24 Happiest Company to Work For
Join a supportive, people-focused culture that values mentorship, teamwork, and professional development.
๐Ÿ›ก Rated A+ (Superior) by A.M. Best
Work with a financially strong and trusted organization built on long-term stability and service.
๐ŸŒ Industry Leader
Our parent company serves more policyholders than any other insurance provider worldwide, creating a strong foundation for growth and opportunity.
What We Offer
๐ŸŒŽ Work From Anywhere Flexibility
Enjoy the freedom of working remotely while creating a schedule that supports your lifestyle and goals.
๐Ÿ“š Comprehensive Training Provided
No prior experience required. We provide full training, mentorship, and leadership development opportunities.
๐Ÿค Positive Team Environment
Collaborate with a motivated, energetic, and growth-focused remote team.
๐Ÿ“ˆ Career Advancement Opportunities
Access clear pathways into leadership and management roles based on performance and development.
๐Ÿ’ฐ Weekly Pay + Performance Bonuses
Earn reliable weekly income with opportunities for additional incentives and advancement.
โ™ฅ Comprehensive Benefits
  • Medical reimbursement program available after 90 days
  • Company-supported life insurance coverage
  • Leadership and professional development opportunities
๐Ÿ’ต Residual Income Opportunities
Build long-term income through renewals and ongoing client relationships.
Incentive Trips & Recognition
Top performers may qualify for all-expenses-paid trips, leadership events, and recognition programs.
Key Responsibilities
  • Communicate with clients through phone and Zoom consultations
  • Respond to inquiries and schedule virtual appointments
  • Present and explain insurance products and benefit options professionally
  • Assist clients through application and enrollment processes
  • Build strong long-term client relationships through communication and follow-up
  • Participate in optional training and ongoing development sessions
Who We're Looking For
Successful candidates typically demonstrate:
  • Passion for helping others and making a positive impact
  • Strong communication and interpersonal skills
  • Self-motivation and goal-oriented mindset
  • Adaptability and willingness to learn continuously
  • Ability to work independently while collaborating remotely
  • Professionalism, reliability, and positive attitude

No prior industry experience is required. We value coachability, consistency, and a desire to grow.
Ready to Make a Lasting Impact?
If you're looking for a meaningful remote career where you can grow professionally, help families, and build long-term success, we encourage you to apply today.
๐Ÿ‘‰ Start building a future with flexibility, purpose, and unlimited potential at AO.