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Remote Customer Success Representative Jobs (NOW HIRING)

Burjline Builders

Remote Customer Success Specialist

$25 - $35/hr

Remote Customer Success Specialist Company: TauRx Therapeutics Location: Remote (United States) Employment Type: Full-time and Part-time positions available Salary: $25 - $35 USD per hour Job ...

4 Over llc

Customer Success Rep I - AZ Hybrid

AZ · Remote

$18 - $19/hr

The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer ...

HireLATAM

Remote Customer Success Officer

$3.0K - $4.0K/mo

Remote Customer Success Officer ( 100% Work From Home) Location: Remote from Latin America Position Type: Full-time Salary : $3,000 - $4,000 USD/Monthly Schedule: Monday through Friday, 9:00 AM - 6 ...

Octave

Customer Success Operations

Remote Responsibilities We are seeking a Customer Success Representative to join the Customer Success Operations (CS Ops) team with a focus on Gainsight administration. This role designs, implements ...

Octave

Customer Success Operations

Remote Responsibilities We are seeking a Customer Success Representative to join the Customer Success Operations (CS Ops) team with a focus on Gainsight administration. This role designs, implements ...

Triptastic Adventures

Remote Customer Success Coordinator

$18.50 - $24/hr

About the job Remote Customer Success Coordinator Role Overview We are increasing our remote team and are seeking customer-centered individuals who enjoy with assisting clients and handling multiple ...

Tendril

Customer Success Specialist (CSS)

Remote Customer Success Specialist (CSS) Tendril is seeking a proactive and relationship-driven Remote Customer Success Specialist (CSS) to support and grow our client partnerships. The ideal ...

Chili Piper

Customer Success Support

$35/hr

We have been a remote-first company since 2016, proudly prioritizing autonomy, ownership, freedom, and flexibility for all Pipers. Your Role (Customer Success + Support) As a full-time, remote ...

NoGigiddy

Remote Customer Success Specialist

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired ...

Restaurant365

Senior Manager, Customer Success

$145K - $174K/yr

Senior Manager, Customer Success Remote Customer Success - Customer Success Management ... The above range represents the expected salary range for this position. The actual salary may vary ...

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How much do remote customer success representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote customer success representative in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

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Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Remote Educational Savings Account Customer Success Representative

Remote

Mpathic LLC
Software Development • 1 - 10 employees
Learn more about Mpathic LLCexternal

$19 - $21/hr

Full-time

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
This is a contingent opportunity, the anticipated start date has not been determined.
We are actively interviewing and building a pool of pre-qualified candidates so we can move quickly when a position becomes available. Hiring is contingent on an open, funded position and client authorization. Submitting an application and completing our interview process does not constitute an offer of employment, and we cannot guarantee a specific start date or that a position will become available.
Who we Are: Mpathic is a consultative Contact Center and Sales Enablement partner that helps mission-driven organizations grow through meaningful, human-first conversations. We specialize in building, training, and deploying high-performing teams on behalf of our clients, acting as a seamless extension.
Our mission is simple but ambitious: to help enterprises fulfill their mission by delivering superlative omnichannel contact center services, to employ technology that reduces customer effort and magnifies humanity, and to treat every encounter with another person as an unrepeatable chance to make their life better.
Why Mpathic?
  • Structured training and real coaching - not "figure it out on your own"
  • Clear path to advancement for high performers
  • A team culture that values effort, integrity, and growth
  • Meaningful work supporting organizations that impact real people.

Mpathic is seeking Customer Success Representatives to provide highly efficient & accurate processing of order fulfillment in a cloud-based environment. The position is fully remote and will employ gold-standard omnichannel tools. Mpathic's superlative delivery begins with exceptional individuals and immerses them in cutting-edge tools for collaboration. As a Customer Success Representative (CSR), you will part of a world-class team processing orders via digital communications. This team will provide expedient and accurate processing to provide timely reimbursements to ESA Scholarship recipients. Education Savings Accounts (ESA) empower families to make school choices that are right for their children's educational needs.
These two scholarships provide (ESA) to fund various schooling needs of the qualifying students, such as therapists, specialists, curriculum, technology, tuition and fees, homeschooling, tutoring, instructional materials and other qualifying expenses.
Key Responsibilities
  • Provide consistent, accurate and efficient processing of orders
  • Actively communicate with Team and Families
  • Follow coaching from manager to show consistent improvement in identified areas of opportunity.
  • Perform other duties as assigned

Salary Description
Shifts available: Monday-Friday Daytime Hours by Time Zone
Starting Pay is $19-21 / hour
Requirements
  • Experience with school choice or ESA programs preferred, but not required.
  • College degree preferred, High School diploma or equivalent required.
  • Professional work attitude and a willingness to learn and continuously improve.
  • Dedicated workspace with minimal background noise during calls and online meetings.
  • High speed internet connection (with reliable Wi-Fi) and a late model computer with a webcam enabled ,second computer monitor required
  • Successful completion of all necessary background checks.
  • Strong interpersonal skills, ability to work autonomously and on a team.
  • Demonstrably effective soft skills, active listening skills, and ability to empathize with customer needs.
  • Excellent verbal and written communication and customer service skills by actively listening to customers, understanding their needs, and addressing their inquiries or concerns effectively.
  • Aptitude for problem-solving based on established processes and procedures.
  • Meticulous habits in logging interactions via established business processes and tools.
  • Ability to learn and become facile with program guidelines and software tools.
  • Experience working with Office365 applications.
  • Experience working with CRMs and Contact Center platforms preferred.
  • Must be able to provide proof of eligibility to legally work in the United States.

Salary Description
$19 to $21 an hour paid weekly

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