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Remote Customer Success Representative Jobs (NOW HIRING)

Exiger

Enterprise Customer Success Manager

Mclean, VA · Remote

Remote or Hybrid Role Summary: Empower global enterprises to manage risk intelligently. Exiger is ... Represent the Customer: Gather feedback, surface insights, and influence internal teams to ...

Factal

Customer Success Manager (Remote)

Chicago, IL · Remote

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

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How much do remote customer success representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote customer success representative in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Representative, and why are they important?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a Remote Customer Success Representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

More about Remote Customer Success Representative jobs
What cities are hiring for Remote Customer Success Representative jobs? Cities with the most Remote Customer Success Representative job openings:
What are the most commonly searched types of Customer Success Representative jobs? The most popular types of Customer Success Representative jobs are:
What states have the most Remote Customer Success Representative jobs? States with the most job openings for Remote Customer Success Representative jobs include:
What job categories do people searching Remote Customer Success Representative jobs look for? The top searched job categories for Remote Customer Success Representative jobs are:
Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Remote Customer Success Coordinator

Remote Customer Success Coordinator

American Income Life Insurance Company

Saint Louis, MO • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life

Posted 11 days ago

Job description

AO Globe Life is hiring motivated professionals to support individuals and families nationwide in accessing essential supplemental benefit programs-all in a fully remote environment. This opportunity is ideal for those seeking a flexible, purpose-driven career with structured development and long-term growth potential.
Whether you are beginning your professional journey or pursuing a career transition, we provide the training, mentorship, and team support necessary to help you succeed.
Responsibilities
  • Conduct virtual consultations with clients via Zoom
  • Assess individual needs and provide tailored benefit guidance
  • Support clients through the enrollment process with clarity and professionalism
  • Maintain accurate digital documentation and follow-up communication
  • Participate in weekly team meetings, training sessions, and coaching
What You'll Receive
  • Fully remote position available to U.S.-based candidates
  • Flexible scheduling aligned with your lifestyle
  • Inbound client interest - no cold outreach
  • Weekly pay via direct deposit
  • Performance-based bonus opportunities
  • Comprehensive training and full licensing support
  • Structured renewal income opportunities for long-term growth
  • Leadership development and clear advancement pathways
  • Supportive, values-driven team culture
Ideal Candidate Profile
  • Strong communicator who builds trust naturally
  • Organized, self-motivated, and comfortable working independently
  • Confident using Zoom and digital documentation systems
  • Experience in customer service, consulting, hospitality, or advisory roles preferred (not required)
  • Authorized to work in the United States
  • Reliable high-speed internet and Windows-based laptop with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veterans' organizations to provide supplemental life and health benefits to working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.
If you are ready to build a career aligned with your values and lifestyle, apply today and take the next step toward a flexible, impactful future.

Apply