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Remote Customer Service Trainee Jobs (NOW HIRING)

Compunnel, Inc.

Customer Service Trainee

Atlanta, GA · Remote

$14/hr

... Customer Service Trainees. In this role, you will serve as the primary point of contact for ... This is a fully remote position within a structured call center environment, supporting Medicare ...

Delta Dental of Michigan

Customer Service Trainee

$14.75 - $20.50/hr

Customer Service Trainee Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training. Training ...

BlueCross BlueShield of Tennessee

Customer Service Trainee

$16.50 - $22.25/hr

BCBST is looking for a dedicated Customer Service Representative to join our Senior Care Customer Service Department. In this role, you will provide vital support to Medicare-eligible members by ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

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Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

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Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

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Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

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Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar) Job Openings Remote Customer Service About the Job Remote Customer Service We're looking for a ...

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Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service San Diego, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

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Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

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Remote Customer Service Coral Springs, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

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$16.50 - $22.25/hr

Remote Customer Service McAllen, TX, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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How much do remote customer service trainee jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer service trainee in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a remote customer service trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What are the key skills and qualifications needed to thrive as a remote customer service trainee?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.

What are some common challenges faced by remote customer service trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

More about Remote Customer Service Trainee jobs

What cities are hiring for Remote Customer Service Trainee jobs?

Cities with the most Remote Customer Service Trainee job openings:

What states have the most Remote Customer Service Trainee jobs?

States with the most job openings for Remote Customer Service Trainee jobs include:

What job categories do people searching Remote Customer Service Trainee jobs look for?

The top searched job categories for Remote Customer Service Trainee jobs are:

Remote Customer Service Trainee jobs near you
Infographic showing various Remote Customer Service Trainee job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Service Trainee

Delta Dental of Michigan

Farmington Hills, MI • Remote

$14.25 - $19.75/hr

Full-time

Medical, Dental

Re-posted 4 hours ago

Job description

Job Title:

Customer Service Trainee

Number of Positions:

16

Location:

Farmington Hills, MI

Location Specifics:

Fully Remote

Job Summary:

Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training.

Training will be hybrid.

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.

Typical Assignments:

In a developing and learning capacity, the Trainee will perform the following typical assignments:

  • Researches inquiries by accessing the claims processing system and other informational sources

  • Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc.

  • Maintains related departmental records and files

  • Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc.

  • Makes corrections to claims and eligibility

  • Enters new claims, eligibility and subscriber information into the mainframe

  • Reviews subscriber's coverage to determine type and level of benefits

#LI-Remote

Minimum Requirements:

Bidding Requirements:

  • Possess a high school diploma or equivalent

  • One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience

  • Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position)

  • Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday

  • Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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