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Customer Service Assistant Remote Jobs (NOW HIRING)

eTeam

Customer Service Assistant

$17.75 - $24.25/hr

Remote (US) Duration: 2 Months Schedule: Saturday-Wednesday, 7:00 AM - 3:30 PM CST (Thursdays & Fridays OFF) Role Overview: We are seeking a Customer Service Assistant to support drivers across the ...

System One

Customer Service Assistant

Portage, MI · Remote

$20 - $24/hr

Customer Service Assistant Type: Contract Compensation: $20.00 - $24.00/hr Work Model ... Remote (CST Hours) Responsibilities * Provide customer services relating to sales, sales promotions ...

Easy Recruiter

Administrative Assistant (Remote)

$18.50 - $24.75/hr

Administrative Assistant (Remote) Yonkers, NY, United States Or refer someone Job Openings ... Exceptional stakeholder engagement and customer service acumen * Strong analytical skills, superior ...

Easy Recruiter

Online Administrative Assistant - Remote

$18.50 - $24.75/hr

Online Administrative Assistant - Remote Yonkers, NY, United States Or refer someone Job Openings ... Recommends vendors and services for purchase; coordinates installation of systems and/or activates ...

Jobcertify

Administrative Assistant (Remote)

Atlanta, GA · Remote

$17.25 - $23.25/hr

Administrative Assistant (Remote) We are seeking a highly driven administrative assistant to join ... Provide outstanding customer service to internal and external stakeholders * Perform special ...

The IMA Group

Medical Operations Assistant- Remote

$18.25 - $23.25/hr

Medical Operations Assistant (Remote) The IMA Group is looking for a highly organized Medical ... Troubleshoot daily operational, clinical, and billing issues, including lab services, E-Screen, and ...

The IMA Group

Medical Operations Assistant- Remote

$18.25 - $23.25/hr

Description Medical Operations Assistant (Remote) The IMA Group is looking for a highly organized ... Troubleshoot daily operational, clinical, and billing issues, including lab services, E-Screen, and ...

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Customer Service Assistant Remote information

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How much do customer service assistant remote jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service assistant remote in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What does a remote customer service assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote customer service assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.

What are the key skills and qualifications needed to thrive as a remote customer service assistant, and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

More about Customer Service Assistant Remote jobs

What cities are hiring for Customer Service Assistant Remote jobs?

Cities with the most Customer Service Assistant Remote job openings:

What are the most commonly searched types of Customer Service Remote jobs?

The most popular types of Customer Service Remote jobs are:

What states have the most Customer Service Assistant Remote jobs?

States with the most job openings for Customer Service Assistant Remote jobs include:

What job categories do people searching Customer Service Assistant Remote jobs look for?

The top searched job categories for Customer Service Assistant Remote jobs are:

Customer Service Assistant Remote jobs near you
Infographic showing various Customer Service Assistant Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Customer Service Assistant

eTeam

Remote

$17.75 - $24.25/hr

Other

Posted 14 days ago

Job description

Job Title: Customer Service Assistant
Location: Remote (US)
Duration: 2 Months
Schedule: Saturday-Wednesday, 7:00 AM - 3:30 PM CST (Thursdays & Fridays OFF)
Role Overview: We are seeking a Customer Service Assistant to support drivers across the US. In this role, you will answer calls, process transactions, and resolve roadside service issues with urgency and compassion. Successful team members may qualify to work from home.
Responsibilities:Close
  • Respond to customer inquiries with professionalism and empathy.
  • Process transactions and ensure timely resolution of service requests.
  • Strengthen client-customer relationships through effective communication.
  • Navigate systems efficiently to provide complete responses.
  • Deliver consistent, high-quality service in a fast-paced environment.
Qualifications:
  • High school diploma or equivalent.
  • Proficiency with PC and Microsoft Office.
  • Prior customer service and call center experience required.
  • Flexibility with overtime, evenings, and weekends.
  • Strong listening skills, attention to detail, and compassion.
  • Must be authorized to work in the US without . sponsorship.
Preferred Experience:
  • Roadside assistance or transportation industry background.

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