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Customer Service Assistant Remote Jobs in New York

Sublunary

Full Time Assistant (Remote)

New York, NY · On-site +1

Landen is an organic skincare brand established in Denmark, Copenhagen in 2020. We create hair and body care products made from botanical ingredients. With gentle, yet effective formulations and a

New Jersey Billing Solutions

Be Seen First

Billing Assistant (Remote - Full-time)

Red Bank, NJ · Remote

$19.50/hr

New Jersey Billing Solutions is looking for a reliable and detail-oriented Billing Assistant to join our growing team. This is a remote position with a consistent weekday schedule. The ideal

New

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

Company Description We are looking for a motivated and customer-focused professional to join our team as a Customer Service Associate . This is a one-year contract position with the potential for

Crum & Forster

Underwriting Assistant - Remote

Morristown, NJ · On-site +1

$20.25 - $27.75/hr

Crum & Forster Company Overview Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines

Crum & Forster

Underwriting Assistant - Remote

Morristown, NJ · On-site +1

$20.25 - $27.75/hr

Crum & Forster Company Overview Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines

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Customer Service Assistant Remote information

What does a remote customer service assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote customer service assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.

What are the key skills and qualifications needed to thrive as a remote customer service assistant, and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What are popular job titles related to Customer Service Assistant Remote jobs in New York?

For Customer Service Assistant Remote jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant Remote jobs in New York look for?

The top searched job categories for Customer Service Assistant Remote jobs in New York are:

What cities in New York are hiring for Customer Service Assistant Remote jobs?

Cities in New York with the most Customer Service Assistant Remote job openings:

Customer Service Assistant Remote jobs near you
Infographic showing various Customer Service Assistant Remote job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Data Entry Assistant Remote

Manhattan, NY • Remote

Gary Brown Homes LLC
See more jobs at Gary Brown Homes LLCexternal

$25 - $35/hr

Full-time

Posted 4 days ago

Job description

Position Overview
Gary Brown Homes, LLC is seeking a detail-oriented Data Entry Assistant (Remote) to support its administrative and project-management operations. The successful candidate will enter, update, organize, and verify information while ensuring company records remain accurate and up to date.
Key Responsibilities
Enter and update project, customer, vendor, and administrative information.
Maintain accurate digital records, spreadsheets, and databases.
Review data for accuracy and correct discrepancies.
Organize documents and maintain electronic files.
Assist with invoices, purchase orders, project records, and other administrative documentation.
Perform basic data verification and research when needed.
Support the Project Management and administrative teams with routine data-entry tasks.
Maintain confidentiality of company and customer information.
Qualifications
Strong attention to detail and accuracy.
Good organizational and time-management skills.
Proficiency with Microsoft Excel, Word, and other office software.
Ability to work independently in a remote environment.
Good written and verbal communication skills.
Previous data entry or administrative experience preferred.
Position: Data Entry Assistant (Remote)
Employment Type: Full-Time
Salary: $25–$35 per hour