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Customer Service Assistant Remote Jobs (NOW HIRING)

First American

Title Assistant (Remote)

Jacksonville, FL · Remote

$20.34 - $27.12/hr

Provides customer service to external clients and field escrow offices. This role may be found in a ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

Title Assistant (Remote)

Florida, NY · Remote

$20.34 - $27.12/hr

Provides customer service to external clients and field escrow offices. This role may be found in a ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

First American

Title Assistant Remote Flexible

Casper, WY · Remote

$16.63 - $22.18/hr

... settlement services for real estate purchases, refinances and equity loans. Since 1889, First ... A passion for helping customers with a positive, professional attitude * Strong verbal and written ...

First American Financial Corporation

$16.63 - $22.18/hr

... settlement services for real estate purchases, refinances and equity loans. Since 1889, First ... A passion for helping customers with a positive, professional attitude * Strong verbal and written ...

Steel Sky Studio LLC

$20.25 - $27.25/hr

Strong customer service and presentation skills Employment Type: CONTRACTOR

Only Data Entry

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

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How much do customer service assistant remote jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer service assistant remote in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant (Remote), and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

How does a remote Customer Service Assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.

What does a remote Customer Service Assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

More about Customer Service Assistant Remote jobs
What cities are hiring for Customer Service Assistant Remote jobs? Cities with the most Customer Service Assistant Remote job openings:
What are the most commonly searched types of Customer Service Remote jobs? The most popular types of Customer Service Remote jobs are:
What states have the most Customer Service Assistant Remote jobs? States with the most job openings for Customer Service Assistant Remote jobs include:
What job categories do people searching Customer Service Assistant Remote jobs look for? The top searched job categories for Customer Service Assistant Remote jobs are:
Customer Service Assistant Remote jobs near you
Title Assistant (Remote)

Title Assistant (Remote)

First American

Jacksonville, FL • Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoThe Title Assistant job family applies to a wide range of administrative or support duties that broadly support residential, commercial and/or industrial title processes. Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data. Provides customer service to external clients and field escrow offices. This role may be found in a production center, branch office, or as part of a title team. May act in a liaison role and work with multiple parties to coordinate the resolution and completion of the title process. May also be in a specialized support role that supports the title process.
Employees gains skills and experience and can complete most tasks with little instruction.

What You'll Do:

  • Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.
  • Creates and maintains files, records and reports; monitor and track workflow
  • Responds to inquiries and gathers information to resolve issues and complete the title process. Communicates information and prepares documentation and reports
  • Communicates with internal and external groups
  • Other duties as assigned

What You'll Bring:

  • High School diploma or equivalent
  • 2+ years title industry experience
  • Experience with MS Office suite
  • Excellent verbal/written communication skills
  • Able to maintain professionalism and a positive service attitude at all times
  • Strong detail orientation
  • Customer service orientation
  • Exercises good judgment
  • Working knowledge of company and/or client operating systems
Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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