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Customer Service Assistant Remote Jobs (NOW HIRING)

Belay Solutions

Executive Assistant (Remote)

Dallas, TX · Remote

$20 - $23/hr

Executive Assistant (Remote) We are seeking high-leverage operators who bring structure, clarity, and execution consistency to fast-moving, high-performing leaders. This role is designed for

Belay Solutions

Executive Assistant (Remote)

Austin, TX · Remote

$20 - $23/hr

Executive Assistant (Remote) We are seeking high-leverage operators who bring structure, clarity, and execution consistency to fast-moving, high-performing leaders. This role is designed for

Get Pulley

$42.10K - $53.10K/yr

What we're looking for: Pulley is looking for a Marketing Assistant to join a team based in New York City. This is a remote position. This is a great opportunity for someone who has some virtual

Sublunary

Full Time Assistant (Remote)

New York, NY · On-site +1

Landen is an organic skincare brand established in Denmark, Copenhagen in 2020. We create hair and body care products made from botanical ingredients. With gentle, yet effective formulations and a

BIZ Delegation Services

$10 - $15/hr

Work From Home as a Virtual Assistant with Biz Delegation Services! We are a GROWING virtual digital marketing company located in Saint Louis, MO. We are committed to connecting Independent

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How much do customer service assistant remote jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer service assistant remote in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant (Remote), and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

How does a remote Customer Service Assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.

What does a remote Customer Service Assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

More about Customer Service Assistant Remote jobs
What cities are hiring for Customer Service Assistant Remote jobs? Cities with the most Customer Service Assistant Remote job openings:
What are the most commonly searched types of Customer Service Remote jobs? The most popular types of Customer Service Remote jobs are:
What states have the most Customer Service Assistant Remote jobs? States with the most job openings for Customer Service Assistant Remote jobs include:
What job categories do people searching Customer Service Assistant Remote jobs look for? The top searched job categories for Customer Service Assistant Remote jobs are:
Customer Service Assistant Remote jobs near you
Customer Service Representative

Customer Service Representative

PeopleShare Inc

Media, PA • Remote

$18/hr

Other

Posted 15 days ago

Job description

Our client in Bala Cynwyd is seeking REMOTE Customer Service Representatives!
Details for Remote Customer Service Representative:

  • Monday-Friday, 8am-5pm
  • Pay rate: $18/HR
  • Fully remote
  • Weekly pay
  • Healthcare benefits after 30 days!
Description for Remote Customer Service Representative:
  • Demonstrate a high level of responsiveness and provide our policy holders with a superior level of customer service
  • Assist existing customers with payments, policy changes, first notice of loss, cancellations, etc.
  • Obtain necessary documentation quickly and efficiently
  • Thoroughly document all interactions - high-volume data entry
  • Maintain and manage consistent follow-up processes
  • Escalate complex requests to licensed CSRs or underwriters for additional assistance or reassignment
Requirements for Remote Customer Service Representative:
  • High school diploma or equivalent
  • Prior call-center customer service experience
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft applications
  • Ability to work in a fast-paced environment and multi-task effectively
  • Strong ability to work independently as part of a virtual team
  • MUST have reliable high-speed internet

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media

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