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Remote Customer Success Representative Jobs in Raleigh, NC

Cleo

Customer Success Manager

Raleigh, NC · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... Paid Parental Leave * Representing a company with 4,000+ clients and a 99% retention rate

New

Canals

Customer Success Manager

Raleigh, NC · Remote

About Canals Canals is a fully remote, profitable startup transforming the industrial supply chain ... The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals.

Datavant

Customer Success Manager

Raleigh, NC · Remote

This person will report directly to the Director of Customer Success. As a CSM, you will manage a ... Experience working with remote/distributed teams (preferred). What We Offer: * Comprehensive health ...

New

Renaissance Services

Customer Success Manager II

Raleigh, NC · Remote

$56.10K - $77.20K/yr

We believe that Customer Success is all about understanding your customers' desired outcomes and ... This is a base salary only, additional bonus for hitting CSM targets applies. #LI-Remote Benefits ...

Syntax

Customer Success Manager

Morrisville, NC · On-site +1

Role Overview We are seeking an experienced Senior Customer Success Manager (CSM) to support our Oracle customer portfolio across North America. This role is responsible for building strong executive ...

Syntax

Customer Success Manager

Morrisville, NC · On-site +1

Role Overview We are seeking an experienced Senior Customer Success Manager (CSM) to support our Oracle customer portfolio across North America. This role is responsible for building strong executive ...

Safety Plus, Inc.

Customer Success Manager

Raleigh, NC · Remote

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of our company. We're looking for an experienced Customer Success Manager to join in helping to build ...

Tanium

Customer Success Manager

Durham, NC · On-site +1

The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely ...

Steer

Manager of Customer Success

Raleigh, NC · Remote

Reporting to the Director of Customer Success, you will be the bridge between personalized ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

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Remote Customer Success Representative information

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How much do remote customer success representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer success representative in Raleigh, NC is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Representative, and why are they important?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a Remote Customer Success Representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are popular job titles related to Remote Customer Success Representative jobs in Raleigh, NC? For Remote Customer Success Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Representative jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Success Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Success Representative jobs? Cities near Raleigh, NC with the most Remote Customer Success Representative job openings:
Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Raleigh, NC as of May 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $48,963 per year, or $23.5 per hour.

Entry Level Customer Sales Representative (Remote)

The Max Spencer Co.

Raleigh, NC • Remote

$100K - $200K/yr

Contractor

Medical, Dental, Vision, Life

Posted 12 days ago

Job description

Join Us and Craft Your Success from Anywhere!
Ready to build a rewarding career where your efforts directly impact customer success? We're seeking highly motivated and customer-focused Customer Sales Representatives to join our innovative, fully remote team. If you're passionate about guiding clients to ideal solutions and thrive in a flexible, independent environment, this is your chance to make a real difference.
Why This Opportunity?
  • Unlimited Earning Potential: Your dedication directly shapes your income, with a highly competitive and uncapped commission structure.
  • True Lifestyle Flexibility: Design your own work schedule and operate entirely from any location, creating the ultimate work-life integration.
  • Provided, Qualified Leads: Focus your energy where it matters most—building client relationships. All prospects are pre-vetted and supplied directly to you; no cold calling required!
  • Robust Growth & Development: Access world-class training, cutting-edge digital tools, and personalized mentorship from experienced industry leaders.
  • Supportive Community: Join a collaborative network of like-minded peers, fostering shared success and a sense of belonging.
  • Comprehensive Wellness Support: Opportunities to access valuable life insurance and a comprehensive healthcare exchange (medical, dental, vision) for your well-being.
Your Role: Guiding Clients to Confidence
As a Remote Customer Sales Representative, you will serve as a vital link between comprehensive solutions and the clients who need them. You'll engage with individuals and families actively seeking guidance, providing personalized strategies for essential offerings such as Life Insurance, Indexed Universal Life (IUL), and Annuities.
What You'll Be Doing:
  • Relationship Architect: Initiate and nurture genuine connections with pre-qualified clients through engaging virtual interactions.
  • Insightful Listener: Conduct in-depth consultations to accurately understand clients' unique financial situations and future aspirations.
  • Solution Navigator: Clearly and convincingly present tailored financial strategies via Zoom or phone.
  • Seamless Journey Provider: Expertly guide clients through the entire process, from initial inquiry to the successful implementation of their chosen plan.
  • Tech-Savvy Performer: Efficiently utilize our CRM system to manage client interactions and optimize your workflow.
Who We're Seeking:
  • Exceptional Virtual Communicators: You possess the ability to build immediate rapport and convey complex information clearly in a remote setting.
  • Self-Motivated & Accountable: You thrive independently, demonstrating strong initiative and effective time management from your home office.
  • Proactive Problem-Solvers: You are driven by results and committed to finding the best solutions for clients.
  • Client Advocates: You genuinely prioritize client needs and are passionate about making a positive impact on their financial well-being.
Important Note: This is an independent contractor (1099) position. Compensation is solely commission-based, offering you unparalleled autonomy and direct control over your financial achievements.
Ready to take charge of your professional destiny in a dynamic remote sales environment? Explore this exciting opportunity and apply today!