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Remote Customer Success Representative Jobs in Raleigh, NC

InsuraTec

TeleSales Representative -Remote

Cary, NC · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... If you're excited about sales, motivated by success, and passionate about helping clients protect ...

InsuraTec

TeleSales Representative -Remote

Apex, NC · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... If you're excited about sales, motivated by success, and passionate about helping clients protect ...

3E

Director, Customer Implementations

Raleigh, NC · Remote

$150K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you are AI-forward, passionate about customer success, and understand the importance of ... This position supports remote work in EST, and candidates should be based near one of our U.S. East ...

Channelscaler

Technical Account Manager

Raleigh, NC · Remote

  • Medical

  • Retirement

  • PTO

Partner with the Customer Success Manager on account planning, adoption, customer health, risk ... Represent customer technical needs internally while communicating product capabilities, limitations ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ... Flexible PTO and remote-first work environment * Professional development and leadership training

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ... Flexible PTO and remote-first work environment * Professional development and leadership training

ForgeFit

Remote Inside Sales Representative

Raleigh, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title: Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

Jaggaer

Strategic Account Manager (Remote)

Durham, NC · On-site +1

Own a portfolio of 5-8 strategic manufacturing customers, representing some of JAGGAER's largest ... Partner with Value Consulting, Customer Success, Product Management, Solution Engineering, and ...

Jaggaer

Strategic Account Manager (Remote)

Durham, NC · Remote

Own a portfolio of 5-8 strategic manufacturing customers, representing some of JAGGAER's largest ... Partner with Value Consulting, Customer Success, Product Management, Solution Engineering, and ...

Jaggaer

Strategic Account Manager (Remote)

Durham, NC · On-site +1

Own a portfolio of 5-8 strategic manufacturing customers, representing some of JAGGAER's largest ... Partner with Value Consulting, Customer Success, Product Management, Solution Engineering, and ...

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All JobsCustomer Success Representative JobsRemote Customer Success Representative JobsRemote Customer Success Representative Jobs in Raleigh, NC

Remote Customer Success Representative information

See Raleigh, NC salary details

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How much do remote customer success representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote customer success representative in Raleigh, NC is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are popular job titles related to Remote Customer Success Representative jobs in Raleigh, NC?

For Remote Customer Success Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Representative jobs in Raleigh, NC look for?

The top searched job categories for Remote Customer Success Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Customer Success Representative jobs?

Cities near Raleigh, NC with the most Remote Customer Success Representative job openings:

Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,963 per year, or $23.5 per hour.

TeleSales Representative -Remote

InsuraTec

Cary, NC • Remote

Full-time

Re-posted yesterday

Job description

TeleSales Representative - Remote

About Us
InsuraTec Services Group is seeking driven and passionate individuals to join our growing remote sales team. As a TeleSales Representative, you’ll play an important role in helping clients secure their financial future through personalized life insurance solutions. With comprehensive training, flexible hours, and a supportive environment, we’re here to help you succeed in building a rewarding career.

Key Responsibilities

  • Client Relationship Management: Build and maintain strong relationships by understanding client needs and providing tailored insurance solutions.

  • Customer Support: Deliver exceptional service by assisting clients with insurance-related questions throughout the sales process.

  • Sales Excellence: Implement proven sales strategies to meet and exceed performance goals.

  • Qualified Leads Provided: Focus on sales—not prospecting. We provide leads; no cold calling required.

  • Remote Flexibility: Work from the comfort of your home with a schedule that fits your lifestyle.

  • Training & Licensing: Receive full training and guidance to obtain your life insurance license.

Qualifications

  • Highly motivated and goal-oriented with a passion for sales.

  • Strong communication and interpersonal skills.

  • Entry-level welcome—no prior experience required.

  • Commitment to professionalism, integrity, and client care.

  • Enthusiasm for working in the financial services and insurance industry.

What We Offer

  • Compensation: Commission-only structure with unlimited earning potential based on performance.

  • Support: Access to marketing resources and a wide portfolio of insurance products.

  • Work-Life Balance: Flexible scheduling to fit your needs.

  • Growth Opportunities: Clear paths for advancement within the company.

  • No Cold Calling: All leads are provided—no door-to-door or network marketing.

If you’re excited about sales, motivated by success, and passionate about helping clients protect their financial future, we’d love to hear from you. Apply today and take the first step toward a rewarding career with InsuraTec Services Group.

#ZR

Company Description

InsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates.

We approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually.

We are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive.

You will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.