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Customer Success Representative Jobs (NOW HIRING)

World Book

Customer Success Representative

Chicago, IL · On-site

Salary: $20/hour Customer Success Representative* Werelooking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.

Zmana

Customer Success Representative

Honolulu, HI · On-site

Customer Success Representative Z MANA Smart Security - Honolulu, HI We: Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on ...

Orbus Inc

Customer Success Representative

Woodridge, IL · On-site

$21 - $25/hr

Orbus Customer Success Representative General Summary The Customer Success Representative at Orbus supports and grows some of our largest and most strategic customer relationships. This role delivers ...

AboutTime

Customer Success Representative

Payson, UT · On-site

What are the key priorities of a Client Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk ...

AboutTime

Customer Success Representative

Payson, UT

What are the key priorities of a Client Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk ...

Hulk USA

Customer Success Representative

Midland, TX · On-site

The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner.

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

Filtrous

Customer Success Representative

Poway, CA · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

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All JobsCustomer Success Representative Jobs

Customer Success Representative information

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$11

$24

$47

How much do customer success representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for customer success representative in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Customer Success Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience with customer management tools, and a performance-based pay structure that may include commissions or bonuses. Achieving this income level typically involves handling a high volume of accounts, providing excellent service, and possibly working overtime or during peak hours. Building expertise in the role and demonstrating consistent results can help increase earning potential within remote customer support positions.

What jobs pay 4000 a week without a degree?

A Customer Success Representative typically earns between $500 and $1,500 per week, depending on experience and company. Jobs that pay $4,000 weekly without a degree are rare and often involve high commissions or sales roles such as real estate agents, certain sales managers, or specialized trades like commercial pilots or skilled trades, which may require certifications or extensive training. These roles often rely on performance, skills, and experience rather than formal education.

How does a Customer Success Representative typically collaborate with other departments to resolve client issues?

Customer Success Representatives often work closely with teams such as Sales, Product, and Support to address client needs and ensure a smooth user experience. When a customer encounters a challenge, the representative may coordinate with the Support team for technical troubleshooting or escalate product feedback to the Product team for improvements. Regular cross-departmental meetings and clear communication channels are common, helping to resolve issues efficiently and keep clients satisfied. This collaborative environment is key to delivering consistent, high-quality service and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a Customer Success Representative, and why are they important?

To thrive as a Customer Success Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk and basic data analysis skills are commonly required. Exceptional interpersonal skills, empathy, and proactive engagement set top performers apart in this role. These skills are vital for building lasting customer relationships, ensuring satisfaction, and driving customer retention and growth.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000, often with performance bonuses and benefits.

What Is a Customer Success Representative?

A customer success representative is part of the sales or customer service team at a company. As a customer success representative, it is your job to improve customer retention and increase upsells or referrals by ensuring customer satisfaction. Your duties include responding to customer inquiries, managing customer accounts, and resolving issues with the help of upper management. This career requires a thorough understanding of your company’s business model and products as well as the customers they typically attract. Additional qualifications are customer service experience and strong communication skills. Some employers prefer candidates with at least a bachelor’s degree in a relevant field.

What does a customer success representative do?

A customer success representative helps clients use a company's products or services effectively, ensuring customer satisfaction and retention. They handle inquiries, provide support, and may use customer relationship management (CRM) tools to track interactions and issues. Strong communication skills and product knowledge are essential for this role.

What is the difference between Customer Success Representative vs Customer Support Specialist?

AspectCustomer Success RepresentativeCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and retentionReactively resolves customer issues and inquiries
Work EnvironmentOngoing relationship management, account reviewsHandling support tickets, troubleshooting
Required SkillsCommunication, relationship-building, product knowledgeTechnical troubleshooting, problem-solving
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including tech and retail

While both roles involve customer interaction, Customer Success Representatives focus on proactive engagement to foster long-term relationships, whereas Customer Support Specialists primarily address immediate technical issues. Understanding these differences helps organizations assign the right roles to improve customer satisfaction and retention.

What are Customer Success Representatives?

Customer Success Representatives are professionals who work to ensure that customers have a positive experience with a company's products or services. Their role involves onboarding new clients, addressing customer concerns, and helping clients achieve their desired outcomes. They often serve as the main point of contact for customers, proactively identifying issues, providing solutions, and fostering long-term relationships to drive retention and satisfaction. Customer Success Representatives also gather feedback to help improve products and services.
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Customer Success Representative jobs near you
Infographic showing various Customer Success Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Customer Success Representative

Customer Success Representative

World Book

Chicago, IL

$20/hr

Full-time

Posted 16 days ago

Job description

Customer Success Representative*

We'relooking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth. In this full-time role,you'llserve as the main point of contact for a portfolio of accounts, leading virtual meetings,onboardingnew customers, and coordinating with internal teams to ensure customer success.

Responsibilities:

  • Own a portfolio of customer accounts and serve as their primary point of contact
  • Lead virtual onboarding, training, and check-in meetings to drive adoption
  • Proactively reach out to customers via phone and email to support their goals
  • Manage renewals and help ensure strong retention across your accounts
  • Keep customer information and activity updated in our CRM

Qualifications:

  • Experience in customer success, account management, or a similar role
  • Comfortable with frequent virtual customer interactions and outreach
  • Strong organizational and communication skills
  • Familiarity with CRM tools (e.g., Salesforce) is a plus


*Temp to Possible Full-Time Regular Position

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