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Customer Success Representative Jobs (NOW HIRING)

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.

World Book

Customer Success Representative

Chicago, IL · On-site

Salary: $20/hour Customer Success Representative* Werelooking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support ...

Zmana

Customer Success Representative

Honolulu, HI · On-site

Customer Success Representative Z MANA Smart Security - Honolulu, HI We: Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on ...

AboutTime

Customer Success Representative

Payson, UT · On-site

What are the key priorities of a Client Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk ...

Orbus Visual Communications

Be Seen First

Customer Success Representative

Woodridge, IL · On-site

$21 - $25/hr

Orbus Customer Success Representative General Summary The Customer Success Representative at Orbus supports and grows some of our largest and most strategic customer relationships. This role delivers ...

Orbus Inc

Customer Success Representative

Woodridge, IL · On-site

$21 - $25/hr

Orbus Customer Success Representative General Summary The Customer Success Representative at Orbus supports and grows some of our largest and most strategic customer relationships. This role delivers ...

AboutTime

Customer Success Representative

Payson, UT · On-site

What are the key priorities of a Client Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk ...

Hulk USA

Customer Success Representative

Midland, TX · On-site

The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner.

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

Milliman

Customer Success Representative

Omaha, NE · On-site

Customer Success Representative Description: Milliman Omaha is an office of intelligent, hard-working, creative minds and we are anything but corporate. Our unique structure allows for the best of ...

Milliman

Customer Success Representative

Omaha, NE · On-site

Customer Success Representative Description: Milliman Omaha is an office of intelligent, hard-working, creative minds and we are anything but corporate. Our unique structure allows for the best of ...

Filtrous

Customer Success Representative

Poway, CA · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

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Customer Success Representative information

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$11

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$47

How much do customer success representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer success representative in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

How does a customer success representative typically collaborate with other departments to resolve client issues?

Customer Success Representatives often work closely with teams such as Sales, Product, and Support to address client needs and ensure a smooth user experience. When a customer encounters a challenge, the representative may coordinate with the Support team for technical troubleshooting or escalate product feedback to the Product team for improvements. Regular cross-departmental meetings and clear communication channels are common, helping to resolve issues efficiently and keep clients satisfied. This collaborative environment is key to delivering consistent, high-quality service and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a customer success representative, and why are they important?

To thrive as a Customer Success Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk and basic data analysis skills are commonly required. Exceptional interpersonal skills, empathy, and proactive engagement set top performers apart in this role. These skills are vital for building lasting customer relationships, ensuring satisfaction, and driving customer retention and growth.

Is customer success a good career?

Customer Success Representatives focus on building relationships with clients to ensure satisfaction and retention, often requiring strong communication and problem-solving skills. The role can offer career growth into management or specialized areas, with opportunities across various industries. It is generally considered a stable and rewarding career path for those interested in client interaction and support.

What is the difference between Customer Success Representative vs Customer Support Specialist?

AspectCustomer Success RepresentativeCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and retentionReactively resolves customer issues and inquiries
Work EnvironmentOngoing relationship management, account reviewsHandling support tickets, troubleshooting
Required SkillsCommunication, relationship-building, product knowledgeTechnical troubleshooting, problem-solving
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including tech and retail

While both roles involve customer interaction, Customer Success Representatives focus on proactive engagement to foster long-term relationships, whereas Customer Support Specialists primarily address immediate technical issues. Understanding these differences helps organizations assign the right roles to improve customer satisfaction and retention.

What is a customer success representative?

Customer Success Representatives are professionals who work to ensure that customers have a positive experience with a company's products or services. Their role involves onboarding new clients, addressing customer concerns, and helping clients achieve their desired outcomes. They often serve as the main point of contact for customers, proactively identifying issues, providing solutions, and fostering long-term relationships to drive retention and satisfaction. Customer Success Representatives also gather feedback to help improve products and services.
More about Customer Success Representative jobs
What cities are hiring for Customer Success Representative jobs? Cities with the most Customer Success Representative job openings:
What are the most commonly searched types of Customer Success Representative jobs? The most popular types of Customer Success Representative jobs are:
Who are the top companies hiring for Customer Success Representative jobs? The top employers for Customer Success Representative jobs are:
What states have the most Customer Success Representative jobs? States with the most job openings for Customer Success Representative jobs include:
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Customer Success Representative jobs near you
Infographic showing various Customer Success Representative job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Representative

World Book

Chicago, IL • On-site

$20/hr

Full-time

Re-posted 6 days ago

Job description

Customer Success Representative*
We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth. In this full-time role, you'll serve as the main point of contact for a portfolio of accounts, leading virtual meetings, onboarding new customers, and coordinating with internal teams to ensure customer success.
Responsibilities:
  • Own a portfolio of customer accounts and serve as their primary point of contact
  • Lead virtual onboarding, training, and check-in meetings to drive adoption
  • Proactively reach out to customers via phone and email to support their goals
  • Manage renewals and help ensure strong retention across your accounts
  • Keep customer information and activity updated in our CRM

Qualifications:
  • Experience in customer success, account management, or a similar role
  • Comfortable with frequent virtual customer interactions and outreach
  • Strong organizational and communication skills
  • Familiarity with CRM tools (e.g., Salesforce) is a plus

*Temp to Possible Full-Time Regular Position

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