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Customer Success Manager Europe Jobs (NOW HIRING)

The Good Source

Customer Success Manager

Yakima, WA

🌱 Customer Success Manager (Based in Yakima region, WA) Are you passionate about agriculture and ... Lead onboarding, installations, and training for new customers across Europe * Build deep, trusted ...

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Shield AI

Staff Customer Success Manager

San Diego, CA · On-site

$110K - $170K/yr

S., Europe, the Middle East, and the Asia-Pacific, Shield AI's technology actively supports ... The Customer Success Manager will be responsible for ensuring customers achieve their desired ...

Aveva

Customer Success Manager

Philadelphia, PA · Hybrid

$89K - $148K/yr

Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...

Bee Genius

Customer Success Manager

Oakland, CA

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Darktrace Limited

Customer Success Manager

Chicago, IL · Hybrid

$100K - $115K/yr

In the Enterprise Customer Success Manager role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to ...

New

Captivea USA

Customer Success Manager

Orlando, FL

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

Cerby, Inc.

Customer Success Manager

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

Hack The Box

Customer Success Manager

New York, NY · On-site +1

$105K - $130K/yr

The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and ... 1st) and Europe (7th, 10th, 73rd) during this period - a testament to our strong culture and ...

Box

Customer Success Manager

San Francisco, CA

Customer Success Manager San Francisco, CA, United States Box is the leader in Intelligent Content ... Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

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All JobsCustomer Success Manager Europe Jobs

Customer Success Manager Europe information

See salary details

$32.5K

$83.1K

$140K

How much do customer success manager europe jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer success manager europe in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager Europe vs Customer Support Specialist Europe?

AspectCustomer Success Manager EuropeCustomer Support Specialist Europe
Primary FocusProactively ensuring customer satisfaction, retention, and growthReactively resolving customer issues and technical support
Required SkillsRelationship management, strategic planning, communicationTechnical troubleshooting, problem-solving, communication
Work EnvironmentClient-facing, strategic, account managementSupport centers, technical environments
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product training

While both roles involve customer interaction, the Customer Success Manager Europe focuses on building long-term relationships and strategic growth, whereas the Customer Support Specialist Europe handles technical issues and immediate problem resolution. Understanding these differences helps in choosing the right career path or job search focus.

How does a Customer Success Manager in Europe typically collaborate with cross-functional teams to support clients?

As a Customer Success Manager (CSM) in Europe, you will frequently work with cross-functional teams such as Sales, Product, and Support to ensure clients achieve their goals. This often involves joining regular internal meetings to discuss client feedback, coordinating onboarding processes, and helping resolve any technical or account-related issues. Effective collaboration and communication skills are essential, as you'll act as the main liaison between the client and your company’s internal teams. This collaborative work environment helps to proactively address client needs and drive long-term retention.

What does a Customer Success Manager in Europe do?

A Customer Success Manager in Europe is responsible for building strong relationships with customers to ensure they achieve their desired outcomes using a company's products or services. They act as the main point of contact, helping clients with onboarding, ongoing support, and providing solutions to any issues that arise. Their goal is to drive customer satisfaction, retention, and growth within the European market, often adapting strategies to fit diverse regional needs and regulations.

What are the key skills and qualifications needed to thrive as a Customer Success Manager Europe, and why are they important?

To thrive as a Customer Success Manager Europe, you need strong relationship management, problem-solving abilities, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes multilingual capabilities are typically expected. Exceptional communication, cultural awareness, and a proactive approach to client needs distinguish top performers in this role. These skills ensure clients achieve their desired outcomes, fostering long-term loyalty and driving business growth across diverse European markets.
More about Customer Success Manager Europe jobs
What cities are hiring for Customer Success Manager Europe jobs? Cities with the most Customer Success Manager Europe job openings:
What states have the most Customer Success Manager Europe jobs? States with the most job openings for Customer Success Manager Europe jobs include:
What job categories do people searching Customer Success Manager Europe jobs look for? The top searched job categories for Customer Success Manager Europe jobs are:
Customer Success Manager Europe jobs near you
Infographic showing various Customer Success Manager Europe job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

The Good Source

Yakima, WA

Other

Posted 3 days ago

Job description

🌱 Customer Success Manager (Based in Yakima region, WA)


Are you passionate about agriculture and technology? Hectre is a fast-growing agtech company transforming how the fresh fruit industry operates — looking for a driven Customer Success Manager to join the US team, based out of Yakima, Washington


The Role


You'll be the key relationship owner for our customers across Europe — growers, packers, and fresh fruit producers — helping them unlock the full value of our technology. From onboarding and on-site training through to renewals and growth, you'll own the full customer journey. Based in the heart of Washington's apple country, you'll bring genuine local industry knowledge to a global customer base,


Responsibilities


  • Lead onboarding, installations, and training for new customers across Europe
  • Build deep, trusted relationships with key stakeholders and executive sponsors
  • Drive Net Revenue Retention (NRR) through proactive retention, upsell, and cross-sell strategies
  • Monitor customer health and get ahead of churn before it happens
  • Be the voice of the customer internally — feeding insights to product, sales, and marketing
  • Manage escalations swiftly and professionally


What We're Looking For


  • 3+ years in a B2B Customer Success role, ideally in SaaS or agtech
  • Strong relationship management and commercial instincts
  • Comfortable with CRM tools (HubSpot, Salesforce) and technical implementations
  • Fluent in English language
  • Genuine interest in agriculture and helping growers modernise their operations
  • Willingness to travel to customer sites as needed


What's On Offer


  • Competitive base salary (inclusive of 13th/14th month pay)
  • Employee share options
  • A mission-driven team with real global
  • Clear career growth in a scaling business!


📩 Interested? Apply below and we will be in touch!

Apply