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Customer Success Manager Europe Jobs (NOW HIRING)

Hack The Box

Customer Success Manager

New York, NY · Remote

$105K - $130K/yr

The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and ... 1st) and Europe (7th, 10th, 73rd) during this period - a testament to our strong culture and ...

New

Whatnot

Customer Success Manager

Los Angeles, CA

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and ... We are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity, and ...

Revvo

Customer Success Manager

San Mateo, CA

Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...

PowerSchool Group

Customer Success Manager

Dallas, TX · Remote

Canada * Europe * India * Latin America * Latin America (Espanol) * Middle East & Africa ... Talk to an Expert Customer Success Manager Success 2026-52753 Dallas, TX Apply View All Jobs View ...

Outcode Software

Customer Success Manager

Draper, UT

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

OneSource Virtual

Sr. Customer Success Manager

OR · Remote

... Europe. Find your company's solution atwww.onesourcevirtual.com. Summary The Sr. Customer Success ... As a trusted advisor, Customer Success Managers lead customers through defined success criteria ...

OneSource Virtual

Sr. Customer Success Manager

OR · Remote

... Europe. Find your company's solution atwww.onesourcevirtual.com. Summary The Sr. Customer Success ... As a trusted advisor, Customer Success Managers lead customers through defined success criteria ...

RCRM Onboarding

Customer Success ManagerCompany: Recruit CRM Recruit CRM is an all-in-one software solution tailored for recruitment and headhunting/executive search firms. Trusted by agencies in over 100 countries ...

Canopy Works

Customer Success Manager

OR · Remote

Customer Success Manager (CSM) Location: Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel ...

GBG

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...

Whatnot

Customer Success Manager

Los Angeles, CA · On-site

$113K - $155K/yr

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and ... We are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity, and ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Clever Devices Ltd.

Customer Success Manager

Woodbury, NY · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Chartbeat, Inc.

Customer Success Manager

New York, NY · On-site

$100K - $125K/yr

About the Role The Customer Success Manager, FatTail, is responsible for ensuring high levels of customer satisfaction, retention, and commercial expansion across the North America FatTail customer ...

GardaWorld

Customer Success Manager

Hanover, MD · On-site

$70K/yr

Lead the Way as a Customer Success Manager. Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth. Join ECAM as a ...

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All JobsCustomer Success Manager Europe Jobs

Customer Success Manager Europe information

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$32.5K

$83.1K

$140K

How much do customer success manager europe jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customer success manager europe in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager Europe vs Customer Support Specialist Europe?

AspectCustomer Success Manager EuropeCustomer Support Specialist Europe
Primary FocusProactively ensuring customer satisfaction, retention, and growthReactively resolving customer issues and technical support
Required SkillsRelationship management, strategic planning, communicationTechnical troubleshooting, problem-solving, communication
Work EnvironmentClient-facing, strategic, account managementSupport centers, technical environments
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product training

While both roles involve customer interaction, the Customer Success Manager Europe focuses on building long-term relationships and strategic growth, whereas the Customer Support Specialist Europe handles technical issues and immediate problem resolution. Understanding these differences helps in choosing the right career path or job search focus.

How does a Customer Success Manager in Europe typically collaborate with cross-functional teams to support clients?

As a Customer Success Manager (CSM) in Europe, you will frequently work with cross-functional teams such as Sales, Product, and Support to ensure clients achieve their goals. This often involves joining regular internal meetings to discuss client feedback, coordinating onboarding processes, and helping resolve any technical or account-related issues. Effective collaboration and communication skills are essential, as you'll act as the main liaison between the client and your company’s internal teams. This collaborative work environment helps to proactively address client needs and drive long-term retention.

What does a Customer Success Manager in Europe do?

A Customer Success Manager in Europe is responsible for building strong relationships with customers to ensure they achieve their desired outcomes using a company's products or services. They act as the main point of contact, helping clients with onboarding, ongoing support, and providing solutions to any issues that arise. Their goal is to drive customer satisfaction, retention, and growth within the European market, often adapting strategies to fit diverse regional needs and regulations.

What are the key skills and qualifications needed to thrive as a Customer Success Manager Europe, and why are they important?

To thrive as a Customer Success Manager Europe, you need strong relationship management, problem-solving abilities, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes multilingual capabilities are typically expected. Exceptional communication, cultural awareness, and a proactive approach to client needs distinguish top performers in this role. These skills ensure clients achieve their desired outcomes, fostering long-term loyalty and driving business growth across diverse European markets.
More about Customer Success Manager Europe jobs
What cities are hiring for Customer Success Manager Europe jobs? Cities with the most Customer Success Manager Europe job openings:
What states have the most Customer Success Manager Europe jobs? States with the most job openings for Customer Success Manager Europe jobs include:
What job categories do people searching Customer Success Manager Europe jobs look for? The top searched job categories for Customer Success Manager Europe jobs are:
Customer Success Manager Europe jobs near you
Infographic showing various Customer Success Manager Europe job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

CSC (Corporation Service Company)

Wilmington, DE

Full-time

PTO

Posted 22 days ago

Job description

Customer Success Manager (West Coast)

Hybrid Work Model (3 days onsite, 2 days remote)
Location:  Either Wilmington, DE or Logan, UT

Hours:  Wilmington, DE- 11am-8am ET; Logan, UT- 9am-6pm MT

We are currently seeking a Customer Success Manager for our Digital Brand Services (DBS) business division. As a Customer Success Manager in DBS, you will interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online.  This position requires extensive client contact, including some face- to -face meetings, and the ability to present complex information in a clear and concise manner. To be successful in this role, a history of providing outstanding B2B customer service and relationship management, comfort working with technology and a basic understanding of how the Internet operates are needed.

What You'll Do For Us:

  • Build relationships with B and C-Level Executives to gain a deep understanding of customers' business and goals/KPIs;
  • Proactively educate clients about industry developments and potential impacts to their business and online strategy;
  • Provide clients with strategic insights, analytics and recommendations regarding their assets managed by CSC;
  • Serve as primary point of contact for account to ensure all requests and projects are completed on time and on budget;
  • Manage customer relationships to ensure retention and satisfaction in assigned accounts;
  • Partner with Sales to develop and execute on account plans;
  • Identify and help develop additional client contacts within assigned accounts:
  • Identify and generate new Sales leads;
  • Provide budget projections and conduct contract and price negotiations for assigned accounts;
  • Develop and conduct effective client presentations and Business Review meetings  either in-person or via Microsoft Teams utilizing PowerPoint and Excel
  • Maintain thorough up-to-date notes, leads, quotations, and contracts through CRM system 
  • Keep up to date on industry news  
  • Network by attending industry specific events and trade shows and/or conducting company-sponsored webinars
  • Sharing sales, product knowledge and ideas with other team members
  •   **This position is not commission based, but there is an incentive program for top performers**

What technical skills, experience, and qualifications do you need?

  • 3+ years B2B Account Management experience 
  • Comfort and experience working with B and C-level executives  
  • A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
  • Excellent analytical and problem-solving skills 
  • Ability to think proactively and strategically to meet the clients' needs
  • Relentless dedication to outstanding customer service
  • Ability to handle escalated client issues with a steady hand  
  • Excellent communication and organizational skills (verbal and written), as well as ability to think quick on your feet
  • Strong negotiation skills and business acumen
  • Quick learner with a demonstrated passion for technology and the Internet ecosystem
  • Ability to work as part of a team and collaborate effectively with colleagues
  • Salesforce CRM experience preferred, but not required
  • Intellectual Property, Domain Name, Brand Protection, SSL, DNS Hosting or Phishing background preferred, but not required
  • Multi-lingual preferred, but not required

#LI- CS1

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Apply