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Full Time Customer Success Manager Edtech Jobs (NOW HIRING)

Qualifications: * 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred). * Proven success ...

TheRole We are looking for an experienced Customer Success Manager to own a portfolio of K-12 ... Familiarity with K-12 or edtech is a plus but not required * Experience using AI tools to improve ...

Customer Success Manager

Richardson, TX ยท On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

Apply Early

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Lehi, UT EMPLOYMENT TYPE: Full-time POSITION OVERVIEW: As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring our client's success, satisfaction, retention, and growth ...

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Full Time Customer Success Manager Edtech information

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$32.5K

$83.1K

$140K

How much do full time customer success manager edtech jobs pay per year?

As of Jul 6, 2026, the average yearly pay for full time customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Success Manager Edtech vs Full Time Account Manager Edtech?

AspectFull Time Customer Success Manager EdtechFull Time Account Manager Edtech
Primary FocusCustomer retention, onboarding, and supportManaging client accounts, upselling, and renewals
Required SkillsCustomer relationship management, communication, problem-solvingSales, negotiation, account management
Work EnvironmentCollaborates closely with customer support and product teamsWorks with sales and client management teams
Common CertificationsCustomer success certifications, CRM proficiencySales certifications, CRM experience

While both roles involve client interaction within the Edtech industry, the Customer Success Manager focuses on ensuring customer satisfaction and retention, whereas the Account Manager emphasizes managing client accounts and driving sales growth. Understanding these differences helps candidates target the right roles based on their skills and career goals.

More about Full Time Customer Success Manager Edtech jobs
What cities are hiring for Full Time Customer Success Manager Edtech jobs? Cities with the most Full Time Customer Success Manager Edtech job openings:
What are the most commonly searched types of Customer Success Manager Edtech jobs? The most popular types of Customer Success Manager Edtech jobs are:
What states have the most Full Time Customer Success Manager Edtech jobs? States with the most job openings for Full Time Customer Success Manager Edtech jobs include:
What job categories do people searching Full Time Customer Success Manager Edtech jobs look for? The top searched job categories for Full Time Customer Success Manager Edtech jobs are:
Infographic showing various Full Time Customer Success Manager Edtech job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, 3% Hybrid, and 32% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Technical Customer Success Manager

AJAIA

Fort Lauderdale, FL โ€ข On-site

Full-time

Posted 10 days ago

Be an early applicant


Job description

Position Overview

RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.

As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.

This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.

Requirements

  • Bachelor's degree or equivalent experience
  • 3โ€“6 years of experience in one or more of the following areas:
    • Customer success or customer support in a SaaS environment
    • Product support or technical customer care
    • EdTech platform support or implementation
  • Strong written communication skills with the ability to clearly explain software functionality to non-technical users
  • Demonstrated ability to troubleshoot product issues and guide users through solutions
  • Experience using SaaS platforms and help desk tools
  • Strong organizational skills and ability to manage multiple customer issues simultaneously
  • Customer-first mindset and commitment to high-quality user experiences

Preferred Requirements:

  • Experience supporting EdTech or K-12 education technology platforms.
  • Familiarity with AI tools or generative AI applications.
  • Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
  • Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
  • Experience creating help center documentation or knowledge bases
  • Ability to reproduce bugs and clearly document technical issues

Benefits

  • Competitive base salary + performance incentives
  • Professional development opportunities