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Full Time Customer Success Manager Edtech Jobs (NOW HIRING)

Outcode Software

Customer Success Manager

Draper, UT

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

GBG

Customer Success Manager

Atlanta, GA

Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...

Dotdigital

Customer Success Manager

NY · On-site +1

As a Customer Success Manager, you will be responsible for developing and executing strategies to ... Loyalty reward For US-based applicants: - The US base salary bracket for this full-time position is ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Clever Devices Ltd.

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Cerby, Inc.

Customer Success Manager

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

Clever Devices Ltd.

Customer Success Manager

Woodbury, NY · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

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All JobsFull Time Customer Success Manager Edtech Jobs

Full Time Customer Success Manager Edtech information

See salary details

$32.5K

$83.1K

$140K

How much do full time customer success manager edtech jobs pay per year?

As of Jun 1, 2026, the average yearly pay for full time customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Success Manager Edtech vs Full Time Account Manager Edtech?

AspectFull Time Customer Success Manager EdtechFull Time Account Manager Edtech
Primary FocusCustomer retention, onboarding, and supportManaging client accounts, upselling, and renewals
Required SkillsCustomer relationship management, communication, problem-solvingSales, negotiation, account management
Work EnvironmentCollaborates closely with customer support and product teamsWorks with sales and client management teams
Common CertificationsCustomer success certifications, CRM proficiencySales certifications, CRM experience

While both roles involve client interaction within the Edtech industry, the Customer Success Manager focuses on ensuring customer satisfaction and retention, whereas the Account Manager emphasizes managing client accounts and driving sales growth. Understanding these differences helps candidates target the right roles based on their skills and career goals.

More about Full Time Customer Success Manager Edtech jobs
What cities are hiring for Full Time Customer Success Manager Edtech jobs? Cities with the most Full Time Customer Success Manager Edtech job openings:
What are the most commonly searched types of Customer Success Manager Edtech jobs? The most popular types of Customer Success Manager Edtech jobs are:
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What job categories do people searching Full Time Customer Success Manager Edtech jobs look for? The top searched job categories for Full Time Customer Success Manager Edtech jobs are:
Full Time Customer Success Manager Edtech jobs near you
Infographic showing various Full Time Customer Success Manager Edtech job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

GENLED Brands

East Rutherford, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Want to join an expanding company in one of the world's fastest-growing industries? GENLED Brands is a global LED manufacturer with factories on three continents, producing architectural and signage lighting solutions sold in 66 countries. And we need a meticulous, proactive and resourceful full-time Customer Success Manager to join our team in East Rutherford, NJ. GENLED Brands is comprised of AgiLight, established in 2003, and Acolyte, which opened in 2009. GENLED Brands has invested heavily in new equipment and facilities. Now it's time for us to make a similar investment in people. Join a highly motivated, dedicated and friendly team with lots of advancement opportunities around the globe as we strive to provide our customers with a best-in-class experience.
Responsibilities:
  • Join a dynamic team as a Customer Success Manager, fostering client relationships and ensuring satisfaction in the LED lighting industry.
  • Develop and present comprehensive reports and findings for executive-level meetings and quarterly business reviews.
  • Oversee daily customer service operations, ensuring seamless interactions across email, phone and online platforms.
  • Handle escalated customer concerns and resolve issues with professionalism and efficiency
  • Work closely with the sales team to assist customers and help drive conversations.
  • Train and supervise customer service representatives, fostering a supportive and high-performing team.
  • Collaborate with logistics and warehouse teams to ensure smooth order fulfillment and delivery processes.
  • Utilize customer service software such as Great Plains and Asana.
  • Manage a portfolio of clients, addressing inquiries and providing tailored solutions to enhance their experience and retention.
  • Collaborate with internal teams to streamline processes and deliver exceptional service to clients.
  • Contribute to a fast-paced, innovative environment, driving customer satisfaction and organizational growth.
  • Address complex client challenges and provide strategic solutions.

Requirements:
  • Associate's degree in business or relevant discipline with a minimum of 2 years of Customer Service Management and Sales Operations experience.
  • Proven track record (knowledge of LED signage or LED architectural lighting industry is a plus)
  • Working knowledge of Microsoft Dynamics
  • Self-motivated, able to independently manage various activities with minimal supervision.
  • Customer-oriented mindset
  • Excellent communication, listening and collaboration skills with a problem-solving mindset.
  • This position is subject to background checks.

Benefits:
  • Competitive compensation (based on experience)
  • Comprehensive medical, dental and vision insurance
  • Employer-paid life insurance
  • 401(k) employer contribution
  • Paid time off and holidays
  • Dynamic work environment
  • Opportunity for advancement
  • Salary: 75k - 90k

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