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Full Time Customer Success Manager Edtech Jobs (NOW HIRING)

Just Right Reader

Customer Success Manager

$70K - $90K/yr

Qualifications: * 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred). * Proven success ...

vivi.io

Customer Success Manager

Phoenix, AZ · Remote

TheRole We are looking for an experienced Customer Success Manager to own a portfolio of K-12 ... Familiarity with K-12 or edtech is a plus but not required * Experience using AI tools to improve ...

Jobgether

... EdTech, or creator-focused environments. A strong analytical mindset, combined with empathy and ... Customer Success, Account Management, or a similar role * Experience in startup or fast-scaling ...

Decisions

Customer Success Manager

Virginia Beach, VA · On-site

Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted ...

Aveva

Customer Success Manager

Houston, TX · Hybrid

$89K - $148K/yr

Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help them realize more proven value faster by ...

Cascade Dafo Inc

Customer Success Manager

Ferndale, WA · On-site

$122K - $131K/yr

As the Customer Success Manager, you'll work directly with Cascade Dafo customers to ensure their ... This is a full time exempt, in-office position. What You'll Do: * Build strong, long-term ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 ... Direct-hire opportunity * 100% onsite position in Centennial, CO * Full-time schedule with a 7:30 ...

KMS Lighthouse

Customer Success Manager

Irving, TX · On-site

As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...

Hack The Box

Customer Success Manager

New York, NY · On-site +1

$105K - $130K/yr

The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...

Outcode Software

Customer Success Manager

Draper, UT · On-site

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

GBG

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...

SimpliGov LLC

Customer Success Manager

Washington, DC · On-site

Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

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All JobsCustomer Success Edtech JobsFull Time Customer Success Manager Edtech Jobs

Full Time Customer Success Manager Edtech information

See salary details

$32.5K

$83.1K

$140K

How much do full time customer success manager edtech jobs pay per year?

As of Jun 15, 2026, the average yearly pay for full time customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Success Manager Edtech vs Full Time Account Manager Edtech?

AspectFull Time Customer Success Manager EdtechFull Time Account Manager Edtech
Primary FocusCustomer retention, onboarding, and supportManaging client accounts, upselling, and renewals
Required SkillsCustomer relationship management, communication, problem-solvingSales, negotiation, account management
Work EnvironmentCollaborates closely with customer support and product teamsWorks with sales and client management teams
Common CertificationsCustomer success certifications, CRM proficiencySales certifications, CRM experience

While both roles involve client interaction within the Edtech industry, the Customer Success Manager focuses on ensuring customer satisfaction and retention, whereas the Account Manager emphasizes managing client accounts and driving sales growth. Understanding these differences helps candidates target the right roles based on their skills and career goals.

More about Full Time Customer Success Manager Edtech jobs
What cities are hiring for Full Time Customer Success Manager Edtech jobs? Cities with the most Full Time Customer Success Manager Edtech job openings:
What are the most commonly searched types of Customer Success Manager Edtech jobs? The most popular types of Customer Success Manager Edtech jobs are:
What states have the most Full Time Customer Success Manager Edtech jobs? States with the most job openings for Full Time Customer Success Manager Edtech jobs include:
What job categories do people searching Full Time Customer Success Manager Edtech jobs look for? The top searched job categories for Full Time Customer Success Manager Edtech jobs are:
Full Time Customer Success Manager Edtech jobs near you
Infographic showing various Full Time Customer Success Manager Edtech job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, 3% Hybrid, and 32% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

American Technology Consulting

Des Moines, IA • On-site

Full-time

Posted 22 days ago

Job description

Description
Job Summary
We are seeking an experienced Customer Success Manager to lead our customer success initiatives at Auzmor. In this strategic leadership role, you will oversee a team of customer success managers, drive customer retention and satisfaction, and ensure clients achieve maximum value from our LMS platform. You will focus on building long-term relationships, identifying upsell opportunities, and aligning customer goals with Auzmor's product roadmap. The ideal candidate is a visionary leader with deep expertise in SaaS customer success, particularly in edtech or LMS environments, and a proven track record of scaling teams to deliver exceptional outcomes.
This is a full-time position with a preference for candidates based in Iowa, though remote work is available for qualified applicants.
Auzmor Product Deck: Click Here
Website: www.auzmor.com
LinkedIn: https://www.linkedin.com/company/auzmor
YouTube: https://www.youtube.com/@auzmor
Key Responsibilities
• Lead and mentor a team of Customer Success Managers, setting goals, providing coaching, and fostering a high-performance culture.
• Develop and implement customer success strategies to drive adoption, retention, expansion, and advocacy for Auzmor's LMS solutions.
• Oversee the customer lifecycle, from onboarding and implementation to ongoing support, ensuring seamless experiences and proactive issue resolution.
• Analyze customer data and feedback to identify trends, measure success metrics (e.g., NPS, churn rates, usage analytics), and recommend improvements.
• Collaborate with sales, product, and support teams to align on customer needs, influence product enhancements, and support cross-functional initiatives.
• Identify and pursue upsell/cross-sell opportunities by understanding client pain points and demonstrating ROI through tailored LMS features like advanced analytics, custom integrations, and compliance tools.
• Serve as an executive sponsor for key accounts, conducting quarterly business reviews and strategic planning sessions.
• Track and report on team performance, customer health scores, and success KPIs to senior leadership.
• Stay abreast of industry trends in learning management and customer success best practices to innovate Auzmor's approaches.
Qualifications
• Bachelor's degree in Business, Education, Human Resources, or a related field; Master's degree preferred.
• 7+ years of experience in customer success or account management, with at least 3 years in a leadership role, preferably in SaaS, LMS, or edtech industries.
• Proven track record of reducing churn, increasing customer lifetime value, and leading teams to exceed retention targets.
• Strong understanding of Learning Management Systems (e.g., user adoption strategies, content management, reporting, and integrations).
• Excellent leadership, communication, and interpersonal skills, with the ability to influence at all levels, including C-suite executives.
• Proficiency in customer success tools (e.g., Gainsight, Totango, Salesforce) and data analysis platforms.
• Analytical mindset with experience using metrics to drive decisions and improvements.
• Ability to travel occasionally for client meetings or team events (up to 20%).
Preferred Qualifications
• Experience in the HR, training, or compliance sectors, with knowledge of competitors like Absorb LMS, Docebo, or Cornerstone OnDemand.
• Certifications in customer success (e.g., CCSM) or related fields.
• Familiarity with agile methodologies and product feedback loops in SaaS environments.

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