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Full Time Customer Success Manager Edtech Jobs (NOW HIRING)

Just Right Reader

Customer Success Manager

$70K - $90K/yr

Qualifications: * 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred). * Proven success ...

vivi.io

Customer Success Manager

Houston, TX · Remote

TheRole We are looking for an experienced Customer Success Manager to own a portfolio of K-12 ... Familiarity with K-12 or edtech is a plus but not required * Experience using AI tools to improve ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

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StarTech.com

Customer Success Manager

Boston, MA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Opiniion

Customer Success Manager

Lehi, UT · On-site

Lehi, UT EMPLOYMENT TYPE: Full-time POSITION OVERVIEW: As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring our client's success, satisfaction, retention, and growth ...

Clarivate

Customer Success Manager

Ann Arbor, MI · Hybrid

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or ... Hours of Work This is a full-time, hybrid position working Monday-Friday, 8:00 AM-5:00 PM EST.

Cerby, Inc.

Customer Success Manager

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

KMS Lighthouse

Customer Success Manager

Irving, TX · On-site

As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

SimpliGov LLC

Customer Success Manager

Washington, DC · Remote

Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US Remote About Us: SimpliGov is the government forms and workflow automation platform that helps ...

GBG

Customer Success Manager

Atlanta, GA

Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...

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All JobsFull Time Customer Success Manager Edtech Jobs

Full Time Customer Success Manager Edtech information

See salary details

$32.5K

$83.1K

$140K

How much do full time customer success manager edtech jobs pay per year?

As of Jul 6, 2026, the average yearly pay for full time customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Success Manager Edtech vs Full Time Account Manager Edtech?

AspectFull Time Customer Success Manager EdtechFull Time Account Manager Edtech
Primary FocusCustomer retention, onboarding, and supportManaging client accounts, upselling, and renewals
Required SkillsCustomer relationship management, communication, problem-solvingSales, negotiation, account management
Work EnvironmentCollaborates closely with customer support and product teamsWorks with sales and client management teams
Common CertificationsCustomer success certifications, CRM proficiencySales certifications, CRM experience

While both roles involve client interaction within the Edtech industry, the Customer Success Manager focuses on ensuring customer satisfaction and retention, whereas the Account Manager emphasizes managing client accounts and driving sales growth. Understanding these differences helps candidates target the right roles based on their skills and career goals.

More about Full Time Customer Success Manager Edtech jobs
What cities are hiring for Full Time Customer Success Manager Edtech jobs? Cities with the most Full Time Customer Success Manager Edtech job openings:
What are the most commonly searched types of Customer Success Manager Edtech jobs? The most popular types of Customer Success Manager Edtech jobs are:
What states have the most Full Time Customer Success Manager Edtech jobs? States with the most job openings for Full Time Customer Success Manager Edtech jobs include:
What job categories do people searching Full Time Customer Success Manager Edtech jobs look for? The top searched job categories for Full Time Customer Success Manager Edtech jobs are:
Full Time Customer Success Manager Edtech jobs near you
Infographic showing various Full Time Customer Success Manager Edtech job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, 3% Hybrid, and 32% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Just Right Reader

Remote

$70K - $90K/yr

Full-time

Posted 25 days ago

Job description

Just Right Reader is a forward-thinking curriculum provider committed to advancing literacy for students from Birth through 12th Grade. Our comprehensive resources are designed to support all learners, including upper-grade students requiring additional intervention to develop foundational skills. Grounded in the Science of Reading, our high-quality materials and tools equip educators with the support they need to accelerate achievement and foster lifelong readers.
Position Overview:
The Customer Success Manager (CSM) plays a vital role in ensuring that districts and schools achieve meaningful results through their partnership with Just Right Reader. The CSM is responsible for guiding customers from onboarding through full program adoption, driving engagement, and ensuring measurable impact on accelerated student reading growth.
This role is all about relationships and results - helping educators and administrators make the most of our products and services, aligning our work with their literacy and instructional goals, and supporting long-term renewals and growth.
Key Responsibilities:
Account Management & Partnership Development
  • Serve as the primary point of contact for assigned districts and schools throughout the customer lifecycle.
  • Build strong, trust-based relationships with district and school leaders, instructional coaches, and classroom educators.
  • Develop and maintain account plans that outline key goals, milestones, and success metrics.
  • Conduct regular check-ins to review progress, identify challenges, and share strategies for success.
  • Monitor account health to proactively address risks and identify opportunities for renewal and expansion.

Implementation & Adoption
  • Support new customers through successful onboarding, ensuring smooth program launches and clear communication of next steps.
  • Partner with district and school teams to ensure effective implementation aligned to instructional priorities and literacy goals.
  • Use data and usage reports to guide discussions, track progress, and highlight impact.
  • Deliver professional learning sessions, data reviews, and presentations that demonstrate student and educator success.

Impact & Renewal
  • Analyze customer outcomes to connect product usage with literacy growth and program results.
  • Present data and success stories that demonstrate measurable value and progress toward district goals.
  • Drive renewals and expansions through demonstrated impact and strong customer relationships.
  • Identify customer advocates for testimonials, case studies, and presentations at conferences or webinars.

Cross-Functional Collaboration
  • Collaborate with internal teams - including Sales, Automation, Product, and Marketing to ensure a seamless and positive customer experience.
  • Partner with Sales to support pilot conversions and identify opportunities for additional solutions.
  • Provide customer feedback and insights to internal teams to inform continuous product and service improvement.

Qualifications:
  • 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred).
  • Proven success managing multiple accounts and building lasting customer relationships.
  • Strong understanding of district and school operations, instructional goals, and literacy initiatives.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to analyze and interpret data to tell a compelling story about student and educator impact.
  • Organized, proactive, and passionate about supporting educators and improving student outcomes.

What Success Looks Like
  • High customer satisfaction and strong renewal rates across assigned accounts.
  • Consistent program adoption and measurable literacy or learning impact.
  • Growth in customer advocacy through testimonials, case studies, and referrals.
  • Positive, cross-functional collaboration that enhances the customer experience.
  • Willingness and ability to travel as needed for district visits, conferences, and events.

Why Join Us:
At Just Right Reader, we're transforming how children learn to read. You'll be part of a passionate, growing team committed to educational equity, literacy innovation, and joyful learning.
  • Mission-driven company focused on improving literacy and education outcomes.
  • Collaborative and innovative work environment with opportunities for growth and development.
  • Competitive salary and benefits package.

Apply