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Full Time Customer Success Manager Edtech Jobs (NOW HIRING)

Just Right Reader

Customer Success Manager

$70K - $90K/yr

Qualifications: * 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred). * Proven success ...

StarTech.com

Customer Success Manager

Newark, CA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

FL · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Circadia Health

Customer Success Manager

New York, NY · On-site

$120K - $180K/yr

Join us in building the future of proactive care. $120,000 - $180,000 a year As a full-time Customer Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

Suvoda

Customer Success Manager

Conshohocken, PA · On-site

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...

Circadia Health

Customer Success Manager

Los Angeles, CA · On-site

$120K - $180K/yr

Join us in building the future of proactive care. $120,000 - $180,000 a year As a full-time Customer Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

Daybreak Health

Customer Success Manager

New York, NY · Remote

$85K - $95K/yr

Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a ... Experience in EdTech, education, or healthcare partnerships, product support, and enablement * K-12 ...

New

Daybreak Health

Customer Success Manager

Boston, MA · Remote

$85K - $95K/yr

Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a ... Experience in EdTech, education, or healthcare partnerships, product support, and enablement * K-12 ...

New

Trimble, Inc.

Customer Success Manager

Alpharetta, GA · On-site

$65K - $89K/yr

Customer Success Manager Are you ready to drive meaningful customer transformation across Trimble ... This compensation range is based on a full time schedule. Trimble reserves the right to ultimately ...

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Full Time Customer Success Manager Edtech information

See salary details

$32.5K

$83.1K

$140K

How much do full time customer success manager edtech jobs pay per year?

As of Sep 4, 2026, the average yearly pay for full time customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Success Manager Edtech vs Full Time Account Manager Edtech?

AspectFull Time Customer Success Manager EdtechFull Time Account Manager Edtech
Primary FocusCustomer retention, onboarding, and supportManaging client accounts, upselling, and renewals
Required SkillsCustomer relationship management, communication, problem-solvingSales, negotiation, account management
Work EnvironmentCollaborates closely with customer support and product teamsWorks with sales and client management teams
Common CertificationsCustomer success certifications, CRM proficiencySales certifications, CRM experience

While both roles involve client interaction within the Edtech industry, the Customer Success Manager focuses on ensuring customer satisfaction and retention, whereas the Account Manager emphasizes managing client accounts and driving sales growth. Understanding these differences helps candidates target the right roles based on their skills and career goals.

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Full Time Customer Success Manager Edtech jobs near you
Infographic showing various Full Time Customer Success Manager Edtech job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Just Right Reader

Remote

$70K - $90K/yr

Full-time

Re-posted 26 days ago

Job description

Just Right Reader is a forward-thinking curriculum provider committed to advancing literacy for students from Birth through 12th Grade. Our comprehensive resources are designed to support all learners, including upper-grade students requiring additional intervention to develop foundational skills. Grounded in the Science of Reading, our high-quality materials and tools equip educators with the support they need to accelerate achievement and foster lifelong readers.
Position Overview:
The Customer Success Manager (CSM) plays a vital role in ensuring that districts and schools achieve meaningful results through their partnership with Just Right Reader. The CSM is responsible for guiding customers from onboarding through full program adoption, driving engagement, and ensuring measurable impact on accelerated student reading growth.
This role is all about relationships and results - helping educators and administrators make the most of our products and services, aligning our work with their literacy and instructional goals, and supporting long-term renewals and growth.
Key Responsibilities:
Account Management & Partnership Development
  • Serve as the primary point of contact for assigned districts and schools throughout the customer lifecycle.
  • Build strong, trust-based relationships with district and school leaders, instructional coaches, and classroom educators.
  • Develop and maintain account plans that outline key goals, milestones, and success metrics.
  • Conduct regular check-ins to review progress, identify challenges, and share strategies for success.
  • Monitor account health to proactively address risks and identify opportunities for renewal and expansion.

Implementation & Adoption
  • Support new customers through successful onboarding, ensuring smooth program launches and clear communication of next steps.
  • Partner with district and school teams to ensure effective implementation aligned to instructional priorities and literacy goals.
  • Use data and usage reports to guide discussions, track progress, and highlight impact.
  • Deliver professional learning sessions, data reviews, and presentations that demonstrate student and educator success.

Impact & Renewal
  • Analyze customer outcomes to connect product usage with literacy growth and program results.
  • Present data and success stories that demonstrate measurable value and progress toward district goals.
  • Drive renewals and expansions through demonstrated impact and strong customer relationships.
  • Identify customer advocates for testimonials, case studies, and presentations at conferences or webinars.

Cross-Functional Collaboration
  • Collaborate with internal teams - including Sales, Automation, Product, and Marketing to ensure a seamless and positive customer experience.
  • Partner with Sales to support pilot conversions and identify opportunities for additional solutions.
  • Provide customer feedback and insights to internal teams to inform continuous product and service improvement.

Qualifications:
  • 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred).
  • Proven success managing multiple accounts and building lasting customer relationships.
  • Strong understanding of district and school operations, instructional goals, and literacy initiatives.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to analyze and interpret data to tell a compelling story about student and educator impact.
  • Organized, proactive, and passionate about supporting educators and improving student outcomes.

What Success Looks Like
  • High customer satisfaction and strong renewal rates across assigned accounts.
  • Consistent program adoption and measurable literacy or learning impact.
  • Growth in customer advocacy through testimonials, case studies, and referrals.
  • Positive, cross-functional collaboration that enhances the customer experience.
  • Willingness and ability to travel as needed for district visits, conferences, and events.

Why Join Us:
At Just Right Reader, we're transforming how children learn to read. You'll be part of a passionate, growing team committed to educational equity, literacy innovation, and joyful learning.
  • Mission-driven company focused on improving literacy and education outcomes.
  • Collaborative and innovative work environment with opportunities for growth and development.
  • Competitive salary and benefits package.

Apply