Customer Success Manager Pillar is actively looking for someone who loves to help others succeed ... Pillar is "Shopify" for Content Creators, empowering creators, knowledge coaches, solopreneurs ...
Customer Success Manager Pillar is actively looking for someone who loves to help others succeed ... Pillar is "Shopify" for Content Creators, empowering creators, knowledge coaches, solopreneurs ...
Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships ...
Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships ...
Own Your Portfolio of Accounts You'll manage a portfolio of customers, mostly Shopify brands running influencer marketing programs. Success in this role is measured mainly through Net Revenue ...
Own Your Portfolio of Accounts You'll manage a portfolio of customers, mostly Shopify brands running influencer marketing programs. Success in this role is measured mainly through Net Revenue ...
Senior Customer Success Manager
$100K - $117K/yr
Senior Customer Success Manager Remote Trusted by more than 20,000+ Shopify and Shopify Plus stores--like Brooklinen, Ruggable, True Classic and Dr. Squatch--Postscript gives ecommerce brands the ...
Senior Customer Success Manager
$100K - $117K/yr
Senior Customer Success Manager Remote Trusted by more than 20,000+ Shopify and Shopify Plus stores--like Brooklinen, Ruggable, True Classic and Dr. Squatch--Postscript gives ecommerce brands the ...
Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships ...
Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships ...
Founding Customer Success Manager
San Francisco, CA · On-site
$185K - $225K/yr
Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships ...
Founding Customer Success Manager
San Francisco, CA · On-site
$185K - $225K/yr
Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
Quick apply
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager (EU) Remote About Parsec Parsec Automation, LLC (Parsec) is a trailblazing ... Shopify, and Toast. BVP Forge combines Bessemer's front-line industry insights, proven growth IP ...
Customer Success Manager (EU) Remote About Parsec Parsec Automation, LLC (Parsec) is a trailblazing ... Shopify, and Toast. BVP Forge combines Bessemer's front-line industry insights, proven growth IP ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager Location: Düsseldorf, DE, 40212 London, GB, W1B 5TR Sofia, BG, 1784 London, GB, W1B 5TR Toulouse, FR NL Remote: Yes Taulia's Commitment: Diversity, Equity, and Inclusion It ...
Customer Success Manager Location: Düsseldorf, DE, 40212 London, GB, W1B 5TR Sofia, BG, 1784 London, GB, W1B 5TR Toulouse, FR NL Remote: Yes Taulia's Commitment: Diversity, Equity, and Inclusion It ...
Customer Success Manager Location: Düsseldorf, DE, 40212 London, GB, W1B 5TR Sofia, BG, 1784 London, GB, W1B 5TR Toulouse, FR NL Remote: Yes Taulia's Commitment: Diversity, Equity, and Inclusion It ...
Customer Success Manager Location: Düsseldorf, DE, 40212 London, GB, W1B 5TR Sofia, BG, 1784 London, GB, W1B 5TR Toulouse, FR NL Remote: Yes Taulia's Commitment: Diversity, Equity, and Inclusion It ...
Customer Success Manager Antithesis is not a traditional SaaS product, and this is not a traditional Customer Success role. Our customers are software engineers, engineering managers, architects, and ...
Customer Success Manager Antithesis is not a traditional SaaS product, and this is not a traditional Customer Success role. Our customers are software engineers, engineering managers, architects, and ...
Shopify Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do shopify customer success manager jobs pay per year?
Can you make 10k a month on Shopify?
What are the key skills and qualifications needed to thrive as a Shopify Customer Success Manager, and why are they important?
What does a Shopify Customer Success Manager do?
How much do Shopify customer success managers make?
Is Shopify customer service stressful?
Is Shopify a CSM?
How does a Shopify Customer Success Manager typically collaborate with other teams to enhance the merchant experience?
What is the difference between Shopify Customer Success Manager vs Shopify Account Manager?
| Aspect | Shopify Customer Success Manager | Shopify Account Manager |
|---|---|---|
| Primary Focus | Ensuring customer satisfaction, onboarding, and retention | Managing client accounts, upselling, and renewals |
| Work Environment | Customer support teams, onboarding processes | Sales teams, client relationship management |
| Required Skills | Customer service, communication, product knowledge | Sales, negotiation, relationship building |
The Shopify Customer Success Manager primarily focuses on onboarding, supporting, and retaining customers to ensure their success with Shopify. In contrast, the Shopify Account Manager emphasizes managing existing client accounts, driving sales, and renewals. While both roles require strong communication skills and industry knowledge, the Customer Success Manager is more customer support-oriented, whereas the Account Manager leans toward sales and account growth.

Key responsibilities
Respond to inquiries, updates, and requests from creators in a timely fashion.
Help consolidate customer questions into FAQs and blog posts.
Support creators in launching their digital products and courses on Pillar using and building from existing templates on platforms like Canva.
Job description
Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their businesses!
Pillar is "Shopify" for Content Creators, empowering creators, knowledge coaches, solopreneurs, talent managers, and more to make a living while doing what they love - running their own business fully online.
Reach out if you if you absolutely LOVE to help others hit their goals, are excited at the thought of meeting, working with, and helping thousands of successful solopreneuers, and want to work with a tight-knit, hyper competent team - we'd love to work with you!
What Customer Success Manager EntailsAs the Customer Success Manager, you'll be at the heart of our mission, steering and nurturing our customer support operations.
To excel at Pillar, you've got to really get the creator economy and understand the unique challenges our customers face. You need to be a problem-solver who can think in terms of scale as our user-base keeps growing
Responsibilities- Creator Comms: You will be responding to inquiries, updates, and requests from creators in a timely fashion
- Knowledge Base: You will help consolidate customer questions into FAQs and Blog Posts
- Creative: With the help of our design team, you will support creators in launching their digital products and courses on Pillar using & building from existing templates on platforms like Canva.
- Bachelors + experience in a customer-centric role in a customer support or customer service role, preferably at a startup or in the creator economy
- Experience making video content & writing blog posts
- Ability to adapt to a fast-paced, startup environment with evolving priorities.
- Strong passion for helping our customers succeed with a key interest in helping creators achieve their goals.