ZipRecruiter

Log In

1

Shopify Customer Success Manager Jobs in Colorado

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...

Checkr

Customer Success Manager

Denver, CO · On-site

About the team/role As a Customer Success Manager you will be responsible for driving customer retention and growth by ensuring that your customers are engaged and leveraging the full value of the ...

Nutrislice

Customer Success Manager

Denver, CO · Remote

Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...

Planisware

Customer Success Manager

Denver, CO · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. He/She will be accountable for overall customer ...

Checkr

Customer Success Manager

Denver, CO · On-site

$106K - $125K/yr

About the team/role As a Customer Success Manager you will be responsible for driving customer retention and growth by ensuring that your customers are engaged and leveraging the full value of the ...

Melio

Customer Success Manager

Denver, CO · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Trimble

Customer Success Manager

Westminster, CO · On-site

$53K - $73K/yr

Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...

Trimble, Inc.

Customer Success Manager

Westminster, CO · On-site

$53K - $73K/yr

Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...

Kinective

Customer Success Manager

Golden, CO · On-site

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Trimble

Customer Success Manager

Westminster, CO · On-site

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...

Kinective

Customer Success Manager

Golden, CO

$70K - $85K/yr

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

AutoStore

Customer Success Manager

Denver, CO · On-site

Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...

Kinective

Customer Success Manager

Golden, CO · On-site

$70K - $85K/yr

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

TRACKVIA INC

Customer Success Manager

Denver, CO · On-site

$100K - $120K/yr

About the Role We're seeking an experienced Account Manager with a Customer Success mindset who has proven success consistently hitting or exceeding quotas. This role is perfect for someone who ...

Radicle Health

Customer Success Manager

Denver, CO · Remote

$75K - $85K/yr

About the Job:  As a Customer Success Manager at Radicle Health you will be responsible for managing key customer accounts, ensuring satisfaction, driving product adoption, and identifying growth ...

Frontsteps

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close tickets and chase case-closure metrics. We want an Embedded Consultant-someone who views ...

next page

Showing results 1-20

All JobsShopify Customer Success JobsShopify Customer Success Manager JobsShopify Customer Success Manager Jobs in Colorado

Shopify Customer Success Manager information

See Colorado salary details

$34.2K

$87.3K

$147.2K

How much do shopify customer success manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for shopify customer success manager in Colorado is $87,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $104,100.00 per year, depending on experience, location, and employer.

Can you make 10k a month on Shopify?

A Shopify Customer Success Manager's role focuses on supporting clients and ensuring their satisfaction, not directly generating sales or income. Achieving a monthly income of $10,000 typically depends on factors such as sales volume, profit margins, and business strategies of the store owner, rather than the customer success role itself. Success in earning that level of income requires entrepreneurial skills, marketing expertise, and effective store management.

What are the key skills and qualifications needed to thrive as a Shopify Customer Success Manager, and why are they important?

To thrive as a Shopify Customer Success Manager, you need a strong understanding of e-commerce best practices, account management experience, and knowledge of the Shopify platform. Familiarity with customer relationship management (CRM) tools, support ticketing systems, and analytics dashboards is typically required. Exceptional communication, problem-solving, and relationship-building skills help you stand out in supporting and retaining clients. These combined skills are crucial for driving customer satisfaction, resolving issues efficiently, and ensuring clients maximize the value of Shopify’s solutions.

Is being a CSM stressful?

A Shopify Customer Success Manager (CSM) role can be stressful due to managing client relationships, meeting sales or retention targets, and handling customer issues. The job often requires strong communication skills, problem-solving, and the ability to work under pressure, especially during busy periods or when resolving complex customer concerns.

What does a Shopify Customer Success Manager do?

A Shopify Customer Success Manager (CSM) is responsible for helping merchants maximize the value of the Shopify platform. They serve as a main point of contact for merchants, providing onboarding assistance, proactive support, and strategic guidance to help businesses grow. CSMs work to understand each client's unique goals and challenges, ensuring satisfaction and long-term retention. They may also coordinate with technical and support teams to resolve issues and recommend best practices for using Shopify's features.

How does a Shopify Customer Success Manager typically collaborate with other teams to enhance the merchant experience?

Shopify Customer Success Managers regularly work cross-functionally with sales, product, and support teams to ensure merchants receive comprehensive guidance and solutions. They relay merchant feedback to product teams to help prioritize feature updates and improvements, and coordinate with sales to identify upsell opportunities that align with the merchant's growth goals. This collaborative approach ensures that merchants benefit from a seamless experience and that their evolving needs are addressed promptly. Strong communication and teamwork skills are essential for success in this role.

Is it hard to get a Shopify job?

Getting a Shopify Customer Success Manager role can be competitive and typically requires relevant experience in customer service, account management, or e-commerce, along with strong communication skills. Familiarity with Shopify's platform and tools, as well as a customer-focused approach, can improve chances of securing the position.

How much do CSMS usually make?

Shopify Customer Success Managers (CSMs) typically earn between $50,000 and $80,000 annually, with experienced professionals or those in senior roles earning over $100,000. Compensation varies based on experience, location, and company size, and may include bonuses or commissions for performance.

What is the difference between Shopify Customer Success Manager vs Shopify Account Manager?

AspectShopify Customer Success ManagerShopify Account Manager
Primary FocusEnsuring customer satisfaction, onboarding, and retentionManaging client accounts, upselling, and renewals
Work EnvironmentCustomer support teams, onboarding processesSales teams, client relationship management
Required SkillsCustomer service, communication, product knowledgeSales, negotiation, relationship building

The Shopify Customer Success Manager primarily focuses on onboarding, supporting, and retaining customers to ensure their success with Shopify. In contrast, the Shopify Account Manager emphasizes managing existing client accounts, driving sales, and renewals. While both roles require strong communication skills and industry knowledge, the Customer Success Manager is more customer support-oriented, whereas the Account Manager leans toward sales and account growth.

What are popular job titles related to Shopify Customer Success Manager jobs in Colorado? For Shopify Customer Success Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Shopify Customer Success Manager jobs in Colorado look for? The top searched job categories for Shopify Customer Success Manager jobs in Colorado are:
What cities in Colorado are hiring for Shopify Customer Success Manager jobs? Cities in Colorado with the most Shopify Customer Success Manager job openings:
Shopify Customer Success Manager jobs near you
Infographic showing various Shopify Customer Success Manager job openings in Colorado as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $87,343 per year, or $42 per hour.

Customer Success Manager

P3 Hotel Software

Boulder, CO • On-site, Remote

Full-time

PTO

Re-posted 19 days ago

Job description

Company Description


P3 has over 25 years’ experience providing high-quality technology solutions for international hotels and chains. We are a leading provider of guest facing technology for the Hotel industry such as booking engines, online check-in/out, Kiosk checkin/checkout and loyalty software that are custom-designed and built for each client’s unique brand. 

Over the last 6 years, we have seen steady growth in our customer base and have tripled our number of customers. We are growing more each year and are looking for new talents to join our teams. 

We are open and transparent so that we can continually look for ways to improve our products and how to serve our clients. Personal development and team growth are actively encouraged both on and off the pitch.


Job Description:

Due to the expansion of our customer base, we are looking for a Customer Success Manager to join the P3.


The successful applicant has previous experience working in a fast-moving technical environment. Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving oriented individual with an interest and natural aptitude for software and technology who enjoys direct contact with clients.


The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ongoing onboarding of new customers in North America.


Desired Skillset:

  • Internet architecture

  • Experience with Oracle Opera (V5 or Cloud) or other PMS systems

The Customer Success Manager will:

  • Work with the Development team to drive the vision and development of software products and the ongoing client services requests.

  • Have a significant role in quality and is the only team member empowered to accept stories as complete.

  • Project management several customers through an onboarding process.

Responsibilities:

  • Work with the clients to help them onboard to our product portfolio.

  • Collaborate with the clients and to coordinate project schedules, budgets, and staffing

  • Effectively communicate the clients requests in the P3 backlog of development requests including success criteria to the development team so that they can provide work estimates and accept and complete work to the satisfaction of the clients.

  • Communicate with the client on a regular basis to provide feedback on progress of implementation of projects and releases.

  • Manage project risk and resolve project issues.

Must be able to:

  • Work on own initiative.

  • Manage daily and weekly priorities.

  • Liaise effectively with clients, developers and support team.

  • Good written and telephone communication skills.

Key daily tasks of Customer Success Manager:

  • Weekly/daily customer calls or face to face meetings and quarterly meetings.

  • Quality assurance in line with Visual UI designs and product specifications,

  • Assisting customers with Reporting

  • Check that support tickets are being dealt with promptly and within the SLA agreement.

  • Chase support tickets.

  • Chasing up quotation with customers.

Project management skills:

  • Project plans

  • Create and manage project to-do / bug list

  • In house production meetings

Benefits:

  • Possible opportunity to travel to Dublin, Ireland

  • Hybrid working environment: remote work and working from the office; our office will be set in Kiln, Boulder.

  • Team building trips in great locations to energize and inspire

  • Other benefits: Healthcare, flexible working hours.

  • Salary depends on your level of experience and qualifications. P3 invests in our staff and gives them the opportunity to grow and develop.

Further Details

  • Interviewing now, starting immediately

  • All candidates must have a valid working visa to work in USA.

  • We can do interviews outside of the normal 9-5 so no need to use up annual leave!