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Manager Of Customer Success Jobs in Colorado (NOW HIRING)

Checkr

Director of Customer Success

Denver, CO · On-site

Recruit, mentor, and manage a team of experienced Customer Success Managers, fostering their professional growth, encouraging decentralized decision-making, and ensuring they have the tools and ...

CloudShare

Director of Customer Success

Denver, CO · On-site

$140K - $150K/yr

... customers to create, deliver, manage, integrate, and measure secure and scalable software ... We are looking for an experienced Director of Customer Success to lead and scale our global ...

CloudShare

Director of Customer Success

Denver, CO · On-site

$140K - $150K/yr

... customers to create, deliver, manage, integrate, and measure secure and scalable software ... We are looking for an experienced Director of Customer Success to lead and scale our global ...

Checkr

Director of Customer Success

Denver, CO · On-site

$233K - $274K/yr

Recruit, mentor, and manage a team of experienced Customer Success Managers, fostering their professional growth, encouraging decentralized decision-making, and ensuring they have the tools and ...

Frontera

Head of Customer Success

Denver, CO · On-site

... of Customer Success at Frontera Health, you'll own the health and growth of our clinic partner ... You're not just managing accounts - you're building the playbooks, processes, and team culture that ...

Frontera

Head of Customer Success

Denver, CO · On-site

... of Customer Success at Frontera Health, you'll own the health and growth of our clinic partner ... You're not just managing accounts - you're building the playbooks, processes, and team culture that ...

iCIMS

Senior Manager, Customer Success

Denver, CO · On-site

Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high ... Thousands of organizations across more than 200 countries and territories trust ICIMS to find and ...

Autodesk

Customer Success Manager, Forma

Denver, CO · On-site

$68K - $122K/yr

Reporting to the North American Manager of Customer Success for Architecture, Engineering, Owner, and Manufacturing (AEOM), you will be the strategic driver for product adoption and expansion within ...

CFM Company

Customer Success Manager

Golden, CO · On-site

Customer Success Manager Ready to be a part of the company transforming FinTech and how the world accesses banking services? When was the last time you were excited about interacting with your bank ...

Kinective

Customer Success Manager

Golden, CO · On-site

Serve as the primary point of contact for our strategic customers, understanding their unique ... Demonstrated success in managing relationships with enterprise-level customers and driving revenue ...

P3 Hotels

Customer Success Manager

Boulder, CO · On-site

$60 - $80/hr

We are a leading provider of guest facing technology for the Hotel industry such as booking engines ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

We are a leading provider of guest facing technology for the Hotel industry such as booking engines ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site

We are a leading provider of guest facing technology for the Hotel industry such as booking engines ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

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All JobsOf Customer Success JobsManager Of Customer Success JobsManager Of Customer Success Jobs in Colorado

Manager Of Customer Success information

See Colorado salary details

$34.2K

$87.3K

$147.2K

How much do manager of customer success jobs pay per year?

As of Sep 8, 2026, the average yearly pay for manager of customer success in Colorado is $87,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $104,100.00 per year, depending on experience, location, and employer.

What does a manager of customer success do?

A Manager of Customer Success leads a team focused on ensuring that customers achieve their desired outcomes while using a company’s products or services. They develop strategies to improve customer satisfaction, retention, and loyalty, often by overseeing onboarding, support, and engagement initiatives. This role also involves analyzing customer feedback, identifying opportunities for improvement, and collaborating with other departments such as sales and product development to address customer needs. Ultimately, the Manager of Customer Success aims to create long-term, positive relationships with clients to drive business growth.

What are the key skills and qualifications needed to thrive as a manager of customer success, and why are they important?

To thrive as a Manager of Customer Success, you need expertise in customer relationship management, data analysis, and a strong understanding of customer lifecycle strategies, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success tools such as Gainsight, and data visualization software is typically required. Exceptional communication, leadership, and problem-solving abilities distinguish top performers in this role. These skills and qualifications are crucial for driving customer satisfaction, retention, and overall business growth.

How does a manager of customer success typically collaborate with sales and product teams to enhance the customer experience?

Managers of Customer Success frequently work closely with sales and product teams to ensure a seamless customer journey. They share customer feedback and insights with product teams to help guide feature development and improvements, and coordinate with sales to align expectations set during the sales process with ongoing support. This cross-functional collaboration helps deliver a consistent, positive experience for clients and often involves regular meetings, joint strategy sessions, and shared performance metrics. By fostering open communication, Customer Success Managers help bridge gaps between teams and advocate for the customer's voice within the organization.

What is the difference between Manager Of Customer Success vs Customer Success Specialist?

AspectManager Of Customer SuccessCustomer Success Specialist
Required CredentialsBachelor's degree, experience in customer success or account managementBachelor's degree, entry-level experience in customer support or success
Work EnvironmentOversees teams, develops strategies, manages customer relationshipsHandles customer inquiries, provides support, maintains customer satisfaction
Employer & Industry UsageUsed in SaaS, tech, and service industries for team leadership rolesCommon in customer support centers, SaaS companies, and client services

The Manager Of Customer Success typically leads teams, develops strategies, and manages customer relationships at a higher level. In contrast, a Customer Success Specialist focuses on direct customer support and satisfaction. Both roles require customer service skills, but the manager position involves leadership and strategic planning, while the specialist role emphasizes day-to-day customer interactions.

What do Manager Of Customer Success managers get paid?

Manager of Customer Success salaries typically range from $70,000 to $130,000 annually, depending on experience, industry, and location. Senior managers or those in high-demand sectors can earn higher compensation, often including bonuses and benefits. Compensation may also reflect skills in customer relationship management tools and leadership abilities.

What are popular job titles related to Manager Of Customer Success jobs in Colorado?

For Manager Of Customer Success jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Manager Of Customer Success jobs in Colorado look for?

The top searched job categories for Manager Of Customer Success jobs in Colorado are:

What cities in Colorado are hiring for Manager Of Customer Success jobs?

Cities in Colorado with the most Manager Of Customer Success job openings:

Manager Of Customer Success jobs near you
Infographic showing various Manager Of Customer Success job openings in Colorado as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $87,343 per year, or $42 per hour.

Team Manager of Customer Success

Mheducation

Centennial, CO • On-site

$100 - $125/hr

Other

Posted 20 days ago

Key responsibilities

  • Lead and manage a team of Customer Success Representatives to support customer relationships at higher education institutions.

  • Drive strategy and alignment for renewal and expansion business within the target region.

  • Partner with sales leadership to support sales and customer success priorities and identify resources and solutions.

Job description

Impactthe Moment

When was the last time you experienced the impact of your work? Our Higher Education team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to impact lives across the world and experience first‑hand the difference your hard work makes.

Team Manager, Customer Success

We're looking for a Team Manager, Customer Success to lead a team of Customer Success Representatives that support thousands of professors and hundreds of thousands of students at higher education institutions across the Rocky Mountains and Great Plains at two‑ and four‑year institutions along with C‑suite customers. Reporting to the Customer Success Director, you will manage a team whose primary responsibility is to own customer relationships.

This leadership role leads a team located within the Rocky Mountains and Great Plains region and covers a territory that includes Montana, Colorado, New Mexico, Nebraska, Kansas, Missouri, Chicago, and Wisconsin. The role requires 25–50% travel throughout the semesters to meet with professors and administrators on‑site, support your team, attend regional leadership meetings 3–4 times per year, and an annual National Sales meeting. Candidates must hold a valid driver's license and reside near a major regional airport.

How can you make an impact?

Managers must be highly motivated, out‑of‑the‑box thinkers, with the ability to converse and partner with senior leaders while also managing a team of customer success representatives. Ideal candidates possess rapid adaptability to the ever‑changing educational landscape and work to provide solutions that drive toward improved student outcomes.

What you will be doing:
  • Recruiting, mentoring and inspiring a world‑class team of customer success representatives who execute essential areas of accountability at the highest level in collaboration with Sales Leadership.
  • Driving strategy and alignment for renewal and expansion business supporting our 2‑year and 4‑year higher education institutions.
  • Staying informed on product needs, market conditions, promotional activities, business opportunities, sales trends, and competition strategies/activities through monthly reports, marketing plans, and other written communications.
  • Partnering with district and regional sales leadership to add perspective and drive sales and customer success priorities, and to help identify resources, needs, and solutions.
We're looking for someone with:
  • Bachelor’s degree required; advanced degree in education or educational technology preferred.
  • 5+ years of professional experience in customer success, sales, or account management.
  • 3+ years of experience directly managing teams.
  • Experience using CRM (Salesforce, Gainsight, etc.) required.
  • Proven success in managing a customer success team; strong training and development skills.
  • Strong verbal and written communication, strategic planning, and project management skills.
  • Analytical and process‑oriented mindset.
  • Proven results in quota attainment, pipeline management and strategy execution.
  • Comfortable working across multiple departments in a deadline‑driven environment.
  • Active team player, self‑starter, and multitasker who can quickly adjust priorities.
Why work with us?

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will own your growth and develop as we do. As an education innovation company, we’re proud to play our part by inspiring learners around the world. If you bring your curiosity, we’ll help you grow in a collaborative environment where everyone shares a passion for success.

The pay range for this position is between $90,000 – $125,000 annually. However, base pay offered may vary depending on job‑related knowledge, skills, experience, and location. An annual sales incentive plan is included as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.

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