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Remote Senior Customer Success Manager Jobs in Colorado

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ... Hybrid working environment: remote work and working from the office; our office will be set in Kiln ...

Symmetrio

Customer Success Manager

Denver, CO · On-site +1

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Melio

Customer Success Manager

Denver, CO · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

Radicle Health

Customer Success Manager

Denver, CO · Remote

$75K - $85K/yr

About the Job:  As a Customer Success Manager at Radicle Health you will be responsible for ... Remote work stipend * Compensation: $75,000 - $85,000 OTE * Location: Remote  Please note that ...

Propeller

Customer Success Associate

Denver, CO · On-site +1

$50K - $60K/yr

Working closely with our Customer Success Managers (CSMs) and Key Account Executives (KAEs), you'll own the operational and coordination work that keeps accounts healthy and our team sharp. Propeller ...

ECP

Senior Customer Support Representative (Remote)

Denver, CO · Remote

$19.75 - $27.25/hr

Act as backup for management needs when manager out of office or requires assistance Bug Validation ... Success in This Role * Demonstrate strong ownership of technical investigations and escalation ...

EQL

We're creating the world's first fair launch platform to help retailers manage demand, block bad ... Remote

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Remote Senior Customer Success Manager information

What is the difference between Remote Senior Customer Success Manager vs Remote Customer Success Manager?

AspectRemote Senior Customer Success ManagerRemote Customer Success Manager
ResponsibilitiesOversees client relationships, mentors team members, develops strategies for retentionManages client accounts, ensures satisfaction, supports onboarding
Required CredentialsExperience in customer success, often a bachelor’s degree, leadership skillsCustomer success experience, relevant certifications, communication skills
Work EnvironmentSenior role with strategic focus, often involves cross-team collaborationOperational role, direct client interaction, team support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across similar industries for client management

The Remote Senior Customer Success Manager typically has more strategic responsibilities and leadership duties compared to the Remote Customer Success Manager, who focuses on day-to-day client support and account management. Both roles require customer success experience, but the senior position often involves mentoring and strategic planning.

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For Remote Senior Customer Success Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Senior Customer Success Manager jobs in Colorado look for?

The top searched job categories for Remote Senior Customer Success Manager jobs in Colorado are:

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Cities in Colorado with the most Remote Senior Customer Success Manager job openings:

Remote Senior Customer Success Manager jobs near you
Infographic showing various Remote Senior Customer Success Manager job openings in Colorado as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Success Manager

P3 Hotel Software

Boulder, CO • On-site, Remote

Full-time

PTO

Re-posted 7 days ago

Job description

Company Description


P3 has over 25 years’ experience providing high-quality technology solutions for international hotels and chains. We are a leading provider of guest facing technology for the Hotel industry such as booking engines, online check-in/out, Kiosk checkin/checkout and loyalty software that are custom-designed and built for each client’s unique brand. 

Over the last 6 years, we have seen steady growth in our customer base and have tripled our number of customers. We are growing more each year and are looking for new talents to join our teams. 

We are open and transparent so that we can continually look for ways to improve our products and how to serve our clients. Personal development and team growth are actively encouraged both on and off the pitch.


Job Description:

Due to the expansion of our customer base, we are looking for a Customer Success Manager to join the P3.


The successful applicant has previous experience working in a fast-moving technical environment. Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving oriented individual with an interest and natural aptitude for software and technology who enjoys direct contact with clients.


The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ongoing onboarding of new customers in North America.


Desired Skillset:

  • Internet architecture

  • Experience with Oracle Opera (V5 or Cloud) or other PMS systems

The Customer Success Manager will:

  • Work with the Development team to drive the vision and development of software products and the ongoing client services requests.

  • Have a significant role in quality and is the only team member empowered to accept stories as complete.

  • Project management several customers through an onboarding process.

Responsibilities:

  • Work with the clients to help them onboard to our product portfolio.

  • Collaborate with the clients and to coordinate project schedules, budgets, and staffing

  • Effectively communicate the clients requests in the P3 backlog of development requests including success criteria to the development team so that they can provide work estimates and accept and complete work to the satisfaction of the clients.

  • Communicate with the client on a regular basis to provide feedback on progress of implementation of projects and releases.

  • Manage project risk and resolve project issues.

Must be able to:

  • Work on own initiative.

  • Manage daily and weekly priorities.

  • Liaise effectively with clients, developers and support team.

  • Good written and telephone communication skills.

Key daily tasks of Customer Success Manager:

  • Weekly/daily customer calls or face to face meetings and quarterly meetings.

  • Quality assurance in line with Visual UI designs and product specifications,

  • Assisting customers with Reporting

  • Check that support tickets are being dealt with promptly and within the SLA agreement.

  • Chase support tickets.

  • Chasing up quotation with customers.

Project management skills:

  • Project plans

  • Create and manage project to-do / bug list

  • In house production meetings

Benefits:

  • Possible opportunity to travel to Dublin, Ireland

  • Hybrid working environment: remote work and working from the office; our office will be set in Kiln, Boulder.

  • Team building trips in great locations to energize and inspire

  • Other benefits: Healthcare, flexible working hours.

  • Salary depends on your level of experience and qualifications. P3 invests in our staff and gives them the opportunity to grow and develop.

Further Details

  • Interviewing now, starting immediately

  • All candidates must have a valid working visa to work in USA.

  • We can do interviews outside of the normal 9-5 so no need to use up annual leave!