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Customer Success Manager Clinical Jobs in Colorado

AssistIQ

Customer Success Manager

Denver, CO · On-site

Experience managing operations stakeholders in a hospital or clinical setting. * Demonstrated ... Customer satisfaction is our ultimate measure of success. * Transparency & Inclusivity: We act with ...

AssistIQ

Customer Success Manager

Denver, CO

Experience managing operations stakeholders in a hospital or clinical setting. * Demonstrated ... Customer satisfaction is our ultimate measure of success. * Transparency & Inclusivity: We act with ...

AssistIQ

Customer Success Manager

Denver, CO · On-site

Experience managing operations stakeholders in a hospital or clinical setting. * Demonstrated ... Customer satisfaction is our ultimate measure of success. * Transparency & Inclusivity: We act with ...

Accuris

Customer Success Manager

Denver, CO · On-site

$65K - $80K/yr

Customer Success Manager Location: Remote, US (Denver, CO preferred) About Accuris: Accuris is the global leader in engineering intelligence, trusted by the world's most innovative companies to ...

Qwilr

Customer Success Manager

Denver, CO · On-site

$85K/yr

Your Mission As a Customer Success Manager, you'll make sure our customers are getting maximum value from Qwilr. You'll manage a dedicated portfolio of accounts and deliver superior service across ...

accuris

Customer Success Manager

Denver, CO · Remote

$70K - $80K/yr

Customer Success Manager Location: Remote, US (Denver, CO preferred) About Accuris: Accuris is the global leader in engineering intelligence, trusted by the world's most innovative companies to ...

Planisware

Customer Success Manager

Denver, CO · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. He/She will be accountable for overall customer ...

StarRez

Customer Success Manager

Denver, CO · Remote

The Role We are seeking a Customer Success Manager to serve as the primary point of contact for our customers, helping them navigate their StarRez journey with confidence. In this role, you will be ...

Contentful

Customer Success Manager

Denver, CO · Hybrid

About the opportunity As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform ...

Contentful

Customer Success Manager

Denver, CO · On-site

About the opportunity As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform ...

Intellistack

Customer Success Manager

Denver, CO · On-site

$80K - $90K/yr

As a Customer Success Manager at Intellistack, you will own the post-sale relationship with a portfolio of customers, acting as their primary advocate and partner. You'll help customers realize ...

Trimble, Inc.

Customer Success Manager

Westminster, CO · On-site

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...

FRONTSTEPS

Customer Success Manager

Denver, CO · On-site

$59K - $70K/yr

Develop and document repeatable processes for account management and success planning that drive scalable outcomes * Track all customer interactions, outcomes, and insights in Salesforce with ...

Frontsteps

Customer Success Manager

Denver, CO · On-site

$59K - $70K/yr

Develop and document repeatable processes for account management and success planning that drive scalable outcomes * Track all customer interactions, outcomes, and insights in Salesforce with ...

Trimble

Customer Success Manager

Westminster, CO · On-site

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...

Trimble

Customer Success Manager

Westminster, CO · On-site

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...

Kinective

Customer Success Manager

Golden, CO · On-site

$75K - $85K/yr

The Cliffs Notes We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Kinective

Customer Success Manager

Golden, CO · On-site

The Cliffs Notes We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Trimble, Inc.

Customer Success Manager

Westminster, CO · On-site

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...

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All JobsCustomer Success Manager Clinical JobsCustomer Success Manager Clinical Jobs in Colorado

Customer Success Manager Clinical information

See Colorado salary details

$34.2K

$87.3K

$147.2K

How much do customer success manager clinical jobs pay per year?

As of May 28, 2026, the average yearly pay for customer success manager clinical in Colorado is $87,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $104,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Manager Clinical, and why are they important?

To thrive as a Customer Success Manager Clinical, you need a background in healthcare or life sciences, strong customer relationship management abilities, and experience with clinical workflows. Familiarity with CRM platforms, EHR systems, and relevant certifications such as CSM (Certified Customer Success Manager) are commonly expected. Excellent communication, problem-solving, and empathy are crucial soft skills for building trust and guiding clinical clients effectively. These competencies ensure clients attain value from clinical products and services, leading to improved outcomes and long-term partnerships.

How does a Customer Success Manager in a clinical setting typically collaborate with healthcare professionals and internal teams?

As a Customer Success Manager in a clinical environment, you will work closely with clinicians, administrators, and internal product or support teams to ensure clients achieve desired outcomes with your company’s solutions. This often involves facilitating onboarding, providing ongoing training, gathering feedback from healthcare professionals, and troubleshooting issues in partnership with technical experts. Strong communication skills and a proactive approach to relationship-building are essential, as you'll serve as a bridge between clients’ clinical needs and your organization's offerings. Collaboration is key to anticipating challenges, identifying opportunities for improvement, and driving customer satisfaction.

What is a Customer Success Manager Clinical?

A Customer Success Manager Clinical is a professional who ensures that healthcare clients, such as hospitals or clinics, effectively use a company's clinical products or services. They act as a liaison between the client and the company, providing training, support, and guidance to optimize outcomes and satisfaction. Their goal is to foster strong client relationships, address concerns, and help healthcare organizations achieve the best results with the solutions provided.

What is the difference between Customer Success Manager Clinical vs Customer Support Specialist?

AspectCustomer Success Manager ClinicalCustomer Support Specialist
Required CredentialsHealthcare or clinical certifications, relevant experience in medical settingsTechnical or product knowledge, customer service experience
Work EnvironmentHealthcare facilities, clinical settings, or remote healthcare teamsCall centers, help desks, or online support platforms
Employer & Industry UsageHospitals, biotech firms, healthcare providersTech companies, software providers, consumer electronics
Common Search & ComparisonCustomer Success Manager Clinical vs Customer Support Specialist

The Customer Success Manager Clinical focuses on maintaining long-term relationships with healthcare clients, ensuring clinical needs are met, and providing specialized support in medical settings. In contrast, a Customer Support Specialist handles technical issues and customer inquiries across various industries, often with less emphasis on clinical expertise. Both roles require strong communication skills but differ significantly in industry-specific knowledge and work environment.

What are popular job titles related to Customer Success Manager Clinical jobs in Colorado? For Customer Success Manager Clinical jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Clinical jobs in Colorado look for? The top searched job categories for Customer Success Manager Clinical jobs in Colorado are:
What cities in Colorado are hiring for Customer Success Manager Clinical jobs? Cities in Colorado with the most Customer Success Manager Clinical job openings:
Customer Success Manager Clinical jobs near you

Customer Success Manager

AssistIQ

Denver, CO • On-site

Full-time

Medical, PTO

Posted 23 days ago

Job description

About Us
At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage. Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients.
About the Role
As a Customer Success Manager at AssistIQ, you'll be responsible for building and maintaining ongoing relationships with the customer and their satisfaction with AssistIQ products. You will partner with the existing team to refine processes' and generate best practices to support the development of a scalable customer success model.
In this position you will be responsible for owning customer relationships, proactively addressing issues, ensuring customer value is seen in the product, and driving customer retention. You will ensure the product is being used to its full capacity and partner with the Delivery Director to drive expansion opportunities with the customer. You will be introduced to the customer during the beginning of the sales cycle, be a soft resource to the customer during implementation, and own the relationship with the customer post-go live.
We're looking for candidates who enjoy and can work in a fast-paced start-up environment. This person will have a strong ability to establish and maintain relationships, problem-solve with customers and internal teammates, gather feedback and identify areas of value for stakeholders. This person will have a proactive approach and excellent communication skills. Given the nature of startup life, the role of the Customer Success Manager is dynamic with priorities evolving regularly.
What you will do:
  • Plan and execute the ongoing customer success delivery plan for each customer.
  • Build and maintain positive relationships with customer stakeholders, establishing trust, understanding business goals, and demonstrating partnership value.
  • Present partnership value on a regular basis to the customer, gathering customer feedback and keeping the customer informed on upcoming product enhancements and improvements specific to supporting their goals and needs.
  • Partner with the Customer Support and Data Analysis teams to measure and monitor the overall 'health' of customers and achievement of success criteria outlined in the partnership agreement.
  • Regularly report on customer stability and product expansion opportunities to the internal team.
  • Ensure product adoption and utilization across assigned customers.
  • Collaborate with sales, marketing, implementation, and support teams to ensure a seamless customer experience.
  • Continuously improve customer success processes', including evolving customer communication methods and updates, striving for consistent and clear communication.

Requirements
  • 3+ years of experience in a similar health care technology focused CSM role.
  • Experience managing operations stakeholders in a hospital or clinical setting.
  • Demonstrated leadership and problem-solving skills.
  • Experience preparing and presenting customer partnership updates to customer stakeholders.
  • Ability to communicate cross-functionally internally & escalate customer needs efficiently to ensure customer needs are being met and exceeded.
  • Demonstrated capability of stakeholder management, problem-solving, and prioritization.
  • Experience managing communication with stakeholders in different levels of seniority (C-Suite to Operations).
  • Excellent interpersonal skills
  • Ability to synthesize information, think quickly, and drive changes.
  • ~20% travel required.
  • Current Valid Driver's License

Our core values
  • Customer Centricity: We actively learn about our customers' pain points to understand their needs and deliver technology solutions that exceed their expectations. Customer satisfaction is our ultimate measure of success.
  • Transparency & Inclusivity: We act with integrity, creating space for new ideas and sharing information about our progress, challenges, and decision-making processes.
  • Agility & Flexibility: We iterate with speed, challenging the status quo and seeking continuous improvement to respond to our customer needs and market changes.
  • Accountability and Collaboration: We foster a culture of responsibility and display curiosity, grit and passion to achieve our objectives, individually and as a team.

Social Responsibility: We prioritize environmental impact by making responsible choices and developing products that make the healthcare industry more sustainable.
Benefits
  • Health insurance
  • 3 weeks of vacation
  • 10 sick days
  • Flexible work hours
  • Top of class culture

Our Core Values
  • Customer Centricity: We actively learn about our customers' pain points to understand their needs and deliver technology solutions that exceed their expectations. Customer satisfaction is our ultimate measure of success.
  • Transparency & Inclusivity: We act with integrity, creating space for new ideas and sharing information about our progress, challenges, and decision-making processes.
  • Agility & Flexibility: We iterate with speed, challenging the status quo and seeking continuous improvement to respond to our customer needs and market changes.
  • Accountability and Collaboration: We foster a culture of responsibility and display curiosity, grit and passion to achieve our objectives, individually and as a team.
  • Social Responsibility: We prioritize environmental impact by making responsible choices and developing products that make the healthcare industry more sustainable.

Apply