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Customer Success Manager Jobs in Colorado (NOW HIRING)

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ongoing onboarding of new customers in North America. Desired Skillset: * Internet architecture

Checkr

Customer Success Manager

Denver, CO

About the team/role As a Customer Success Manager you will be responsible for driving customer retention and growth by ensuring that your customers are engaged and leveraging the full value of the ...

Nutrislice

Customer Success Manager

Denver, CO · Remote

Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...

Scholarly Software, Inc

Customer Success Manager

Denver, CO · On-site

$70K - $100K/yr

Customer Success Manager Company: Scholarly Software Location: Denver or Seattle metro area Compensation: $70,000 - $100,000 annual salary, based on experience About Scholarly Scholarly is building ...

Planisware

Customer Success Manager

Denver, CO · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. He/She will be accountable for overall customer ...

Checkr

Customer Success Manager

Denver, CO · On-site

$106K - $125K/yr

About the team/role As a Customer Success Manager you will be responsible for driving customer retention and growth by ensuring that your customers are engaged and leveraging the full value of the ...

Trimble

Customer Success Manager

Westminster, CO

$53K - $73K/yr

Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...

Trimble, Inc.

Customer Success Manager

Westminster, CO · On-site

$53K - $73K/yr

Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...

Kinective

Customer Success Manager

Golden, CO · On-site

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Fivetran

Customer Success Manager

Denver, CO · Hybrid

We're looking for a Customer Success Manager to join our team and own retention and expansion of customers. The key component of success for this role is to increase each customer's usage of Fivetran ...

Trimble

Customer Success Manager

Westminster, CO · On-site

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...

Kinective

Customer Success Manager

Golden, CO

$70K - $85K/yr

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

AutoStore

Customer Success Manager

Denver, CO · On-site

Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...

Rezdy

Customer Success Manager

Denver, CO · On-site

$65K - $80K/yr

Manage a large portfolio of SMB customers using programmatic, scalable success motions rather than 1:1 account management * Deliver value through reactive support moments and proactive lifecycle ...

Kinective

Customer Success Manager

Golden, CO · On-site

$70K - $85K/yr

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Rezdy

Customer Success Manager

Denver, CO · On-site

$65K - $80K/yr

Manage a large portfolio of SMB customers using programmatic, scalable success motions rather than 1:1 account management * Deliver value through reactive support moments and proactive lifecycle ...

Trimble, Inc.

Customer Success Manager

Westminster, CO · On-site

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Colorado

Customer Success Manager information

See Colorado salary details

$34.2K

$87.3K

$147.2K

How much do customer success manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for customer success manager in Colorado is $87,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand regions can earn over $120,000, often with bonuses and benefits included.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and promoting product adoption. CSMs often use customer relationship management (CRM) tools and require strong communication and problem-solving skills.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What do you do as a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, address issues, and identify opportunities for account growth, often using customer relationship management (CRM) tools. The role requires communication skills, product knowledge, and a focus on customer satisfaction to reduce churn and promote loyalty.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

Do CSMs make good money?

Customer Success Managers typically earn a competitive salary that varies by industry, experience, and location. According to industry data, the average base salary ranges from $60,000 to $100,000 annually, with potential bonuses and commissions increasing total compensation. Strong communication skills and familiarity with customer relationship management (CRM) tools can enhance earning potential.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized medical professionals (e.g., surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Customer Success Managers typically do not reach this level of compensation unless they hold executive or highly specialized roles with bonuses and stock options.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and complex problem-solving. AI tools can assist CSMs by automating routine tasks and analyzing data, allowing them to focus on strategic and relationship-driven activities. The role of a CSM is expected to evolve with AI, emphasizing skills in communication, empathy, and strategic thinking.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Colorado? The most popular types of Customer Success jobs in Colorado are:
What are popular job titles related to Customer Success Manager jobs in Colorado? For Customer Success Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager jobs in Colorado look for? The top searched job categories for Customer Success Manager jobs in Colorado are:
What cities in Colorado are hiring for Customer Success Manager jobs? Cities in Colorado with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Colorado as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $87,343 per year, or $42 per hour.
Customer Success Manager

Customer Success Manager

Addison Group

Centennial, CO • On-site

$83K - $117K/yr

Other

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

Job Title: Customer Success Manager

Location: Centennial, CO

Industry: Manufacturing

Pay: $83,000 - $117,000 annually

Benefits: Eligible for Medical, Dental, Vision, 401K

About Our Client:

Addison Group is partnering with a well-established manufacturing organization seeking a Customer Success Manager to join its team. This role is ideal for a relationship-focused leader who enjoys balancing strategic account management, customer advocacy, team development, and cross-functional collaboration in a fast-paced environment.

Job Description:

The Customer Success Manager will oversee key customer relationships while supporting the day-to-day success of the customer service team. This individual will serve as a trusted partner to customers, drive service excellence, and collaborate with internal departments to ensure a seamless customer experience from order fulfillment through product delivery.

Key Responsibilities:

  • Manage a portfolio of high-value customer accounts and foster long-term partnerships
  • Act as the primary escalation resource for complex customer issues and service concerns
  • Provide guidance, coaching, and support to Customer Service Representatives
  • Conduct regular team check-ins, performance discussions, and mentoring activities
  • Partner with Sales, Operations, Production, Quality, Engineering, and Supply Chain teams to support customer needs
  • Communicate proactively regarding production schedules, delivery timelines, product launches, and service updates
  • Monitor customer performance metrics, forecasts, and account trends to identify opportunities and risks
  • Support onboarding activities and implementation efforts for new customers and programs
  • Help improve internal processes, communication standards, and service workflows
  • Participate in customer meetings, business reviews, facility visits, and other account management activities
  • Maintain accurate customer records and system data within ERP platforms

Qualifications:

  • 5+ years of experience in Customer Success, Account Management, Customer Service, or a related client-facing role
  • Experience managing strategic customer relationships in a manufacturing or industrial environment strongly preferred
  • Previous leadership, mentoring, or team development experience
  • Strong communication, relationship-building, and conflict-resolution skills
  • Ability to manage multiple priorities while maintaining exceptional customer service
  • Proficiency with ERP systems and Microsoft Office applications
  • Experience with manufacturing processes, production environments, or supply chain operations is highly desirable
  • Strong analytical, organizational, and problem-solving abilities

Additional Details:

  • Direct-hire opportunity
  • 100% onsite position in Centennial, CO
  • Full-time schedule with a 7:30 AM start time

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.Â