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Customer Success Associate Jobs in Colorado (NOW HIRING)

Kharon

Customer Success Associate

Denver, CO · On-site

$75K - $85K/yr

Customer Success Associate Application Deadline: 21 August 2026 Department: Customer Success Employment Type: Full Time Location: Denver Compensation: $75,000 - $85,000 / year Description TL;DR ...

McQuade Organization

... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...

McQuade Organization

... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...

McQuade Organization

... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...

McQuade Organization

... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...

McQuade Organization

... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...

Propeller

Customer Success Associate

Denver, CO · On-site

$50K - $60K/yr

The Customer Success Associate is a direct pipeline into Customer Success at Propeller. Working closely with our Customer Success Managers (CSMs) and Key Account Executives (KAEs), you'll own the ...

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Customer Success Associate information

See Colorado salary details

$19.5K

$55.7K

$97.8K

How much do customer success associate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success associate in Colorado is $55,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,900.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Colorado? The most popular types of Customer Success jobs in Colorado are:
What are popular job titles related to Customer Success Associate jobs in Colorado? For Customer Success Associate jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Colorado look for? The top searched job categories for Customer Success Associate jobs in Colorado are:
What cities in Colorado are hiring for Customer Success Associate jobs? Cities in Colorado with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Colorado as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,721 per year, or $26.8 per hour.

Customer Success Associate

Kharon

Denver, CO • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Customer Success Associate
Application Deadline: 21 August 2026
Department: Customer Success
Employment Type: Full Time
Location: Denver
Compensation: $75,000 - $85,000 / year
Description
TL;DR Kharon is seeking a full-time Customer Success Associate based in our Denver HQ. This role requires in-office attendance at least 3 days a week.
RESPONSIBILITIES:
  • Act as the liaison between the Customer Success, Sales, Finance, Legal, and Security teams to ensure that all client-related processes are running smoothly.
  • Perform various system administration functions within the Kharon application, including user setup and changes, help center updates, and usage monitoring.
  • Support the onboarding of Kharon as a vendor for its clients, including gathering critical information such as banking details, W-9s, legal names, billing addresses, and any other documentation required for setup.
  • Collaborate closely with the Sales team to gather all required handoff information, ensuring a seamless transition to the post-sale customer journey.
  • Partner with the Security team to assist in handling periodic client risk assessments and ensure compliance with internal and external standards.
  • Support the Customer Success team as needed on customer deliverables and special projects.
  • Provide information on usage metrics at client and/or internal request.
  • Assist with Requests for Proposal (RFP).

QUALIFICATIONS:
  • Bachelors degree in Business, Communications, or a related field preferred.
  • 2+ years of professional experience, preferably in client services, customer success, or sales support roles.
  • Strong organizational skills and attention to detail, with the ability to manage multiple clients and deadlines simultaneously.
  • Excellent verbal and written communication skills, with the ability to build relationships with clients and internal stakeholders.
  • Experience working with sales teams and handling sensitive client information (e.g., banking details, legal documents) is preferred.
  • Ability to work cross-functionally in a collaborative environment.
  • Familiarity with risk assessments and compliance standards is a plus.
  • Experience with Google Suite, Microsoft Office, CRM software, or other related tools is a plus.
  • Experience with Sales-forward AI agents or platforms is a must.

ABOUT KHARON:
Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce.
What does that mean? Great question.
Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today's leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled.
When you look at any major global crisis event, we're providing intelligence that's at the heart of those circumstances. We connect the dots in a way that's meaningful. Now, we're experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Customer Success Associate to join us as we work to shape the way businesses perceive and navigate global risks.
To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful, and we're growing at a rate that makes us unstoppable. If you're looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don't take ourselves seriously but we're serious about the work we do and there is absolutely no slowing us down.
To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We're nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect:
  • Fully sponsored medical, dental, and vision insurances
  • FSA program for both medical and dependent care
  • Long term disability
  • 401k + Roth with matching and immediate vesting
  • Flexible paid time off + 11 paid holidays

The base salary range at Kharon is set between $75,000 to $85,000. Please note that this figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package.
If interested in pursuing this position, please visit www.kharon.com/careers to apply.
Kharon is an equal opportunity employer. Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability.
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