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Customer Success Associate Jobs in Colorado (NOW HIRING)

Checkr

Customer Success Manager

Denver, CO · On-site

$106K - $125K/yr

The Customer Success team is proactive, intuitive, and dynamic. We work with different profiles and a broad range of customers who are in different phases of the customer lifecycle. Informed and ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...

Rezdy

Customer Success Manager

Denver, CO · On-site

$65K - $80K/yr

You'll design and run scalable customer success motions that help hundreds of customers adopt key features, improve performance, and grow with our platform--while partnering cross-functionally to ...

Kinective

Customer Success Manager

Golden, CO

$75K - $85K/yr

The Cliffs Notes We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Kinective

Customer Success Manager

Golden, CO · On-site

The Cliffs Notes We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Fivetran

Customer Success Manager

Denver, CO · Hybrid

To support our growth, our Customer Success team has a mission to retain, expand, and delight our customers. We're looking for a Customer Success Manager to join our team and own retention and ...

Kinective

Customer Success Manager

Golden, CO · On-site

$75K - $85K/yr

The Cliffs Notes We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Klaviyo

Customer Success Manager

Denver, CO · On-site

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver ...

Klaviyo

Customer Success Manager

Denver, CO · On-site

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver ...

Qwilr

Customer Success Manager

Denver, CO · On-site

$85K/yr

Your Mission As a Customer Success Manager, you'll make sure our customers are getting maximum value from Qwilr. You'll manage a dedicated portfolio of accounts and deliver superior service across ...

Overwatch Agriculture

Customer Success Lead

Boulder, CO · On-site

$80K - $110K/yr

We are seeking a dedicated and experienced Customer Success Lead with a strong background in agriculture and software to join our team. This full-time, on-site role is crucial in ensuring our clients ...

Fivetran

Customer Success Manager

Denver, CO · On-site

To support our growth, our Customer Success team has a mission to retain, expand, and delight our customers. We're looking for a Customer Success Manager to join our team and own retention and ...

Planisware

Customer Success Manager

Denver, CO · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. He/She will be accountable for overall customer ...

Invoca

Customer Success Manager

Denver, CO

About the Team Our Customer Success team is the engine behind long-term customer value at Invoca. We partner closely with our Healthcare customers - from multi-location provider groups and health ...

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Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Colorado

Customer Success Associate information

See Colorado salary details

$19.5K

$55.7K

$97.8K

How much do customer success associate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for customer success associate in Colorado is $55,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,900.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, support, and follow-up, using tools like CRM software to track interactions and outcomes.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Entry-level CSMs may earn less, while those with more experience or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Is customer success an entry level job?

Customer Success Associate roles are often entry-level positions that require strong communication and problem-solving skills. Many companies provide on-the-job training, and prior experience is not always necessary, making it accessible for recent graduates or those new to the field.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What jobs make $3,000 a month without a degree?

Customer Success Associate roles often pay around $3,000 or more per month, especially with experience and strong communication skills. These positions typically require familiarity with customer relationship management (CRM) tools and may offer remote or flexible schedules. Other jobs that can reach this income level without a degree include sales, administrative roles, and certain technical support positions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Colorado? The most popular types of Customer Success jobs in Colorado are:
What are popular job titles related to Customer Success Associate jobs in Colorado? For Customer Success Associate jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Colorado look for? The top searched job categories for Customer Success Associate jobs in Colorado are:
What cities in Colorado are hiring for Customer Success Associate jobs? Cities in Colorado with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Customer Success Manager

Customer Success Manager

Checkr

Denver, CO • On-site

$106K - $125K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

About CheckrCheckr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic.
We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About the team/role
As a Customer Success Manager you will be responsible for driving customer retention and growth by ensuring that your customers are engaged and leveraging the full value of the Checkr solution. You will work alongside an elite team of Customer Success Managers that succeeds through collaboration, grit, and constant improvement.
The Customer Success team is proactive, intuitive, and dynamic. We work with different profiles and a broad range of customers who are in different phases of the customer lifecycle. Informed and organized, the Customer Success team works to drive maximum value from all Checkr and Customer relationships.
What you'll do
  • Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
  • Develop a comprehensive understanding of their respective clients to contribute to planned and strategic initiatives
  • Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings.
  • Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
  • Oversee multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements
  • Look for ways to improve internal processes and push for change without being asked, including using AI tools to automate administrative work and free up time for customers

What you bring
  • 2-5 years of client-facing customer success/sales/account management/customer service experience
  • A track record of managing a portfolio of accounts independently and driving renewal outcomes
  • General knowledge of software applications i.e. Salesforce, Google Apps, etc.
  • Strong customer focus, you care about your customers and view their success as your own
  • Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
  • Acute attention to detail to track high-volume tactical program elements across multiple customers
  • Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
  • Learn quickly and are excited to take on challenging new projects
  • Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
  • Comfort learning and using AI tools to automate administrative tasks and increase efficiency, or a strong aptitude to pick this up quickly
  • Experience in the CRA or HR Tech space is a plus
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Pay Transparency Disclosure
We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
On-target Earnings OR Base Salary range (San Francisco, CA)
$106,000-$125,000 USD
On-target Earnings OR Base Salary range (Denver, CO)
$90,000-$106,000 USD
What We Offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation, and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend

At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).

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