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Customer Success Jobs in Colorado (NOW HIRING)

SugarAI

Director, Customer Success

Denver, CO · On-site

$140K - $150K/yr

About the Role As the Director, Customer Success, you'll spearhead our customer-centric approach to help our Americas customers achieve measurable outcomes and long-term value with SugarCRM. Your ...

Sugar AI Limited

Director, Customer Success

Denver, CO · On-site

$140 - $150/hr

About the Role As the Director, Customer Success, you'll spearhead our customer-centric approach to help our Americas customers achieve measurable outcomes and long-term value with SugarCRM. Your ...

Swimlane

Director, Customer Success

Denver, CO · On-site

$144 - $240/hr

About the role As the Director of Customer Success, you will lead and scale the Customer Success team to drive retention, account expansion, and long-term customer value across our security portfolio.

Swimlane, Inc.

Director, Customer Success

Denver, CO · On-site

$210 - $240/hr

About the role As the Director of Customer Success, you will lead and scale the Customer Success team to drive retention, account expansion, and long-term customer value across our security portfolio.

Swimlane, Inc.

Director, Customer Success

Denver, CO · On-site

About the role As the Director of Customer Success, you will lead and scale the Customer Success team to drive retention, account expansion, and long-term customer value across our security portfolio.

Symmetrio

Customer Success Manager

Denver, CO · On-site +1

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

$120 - $190/hr

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Melio

Customer Success Manager

Denver, CO · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Trimble

Manager, Customer Success

Westminster, CO · On-site

Drive Transformation and Growth as Manager, Customer Success - Strategic Accounts! Are you ready to shape the future of customer engagement for top-tier clients at Trimble? We are seeking a strategic ...

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Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...

CFM Company

Customer Success Manager

Golden, CO · On-site

Customer Success Manager Ready to be a part of the company transforming FinTech and how the world accesses banking services? When was the last time you were excited about interacting with your bank ...

Kinective

Customer Success Manager

Golden, CO · On-site

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our ...

Symmetrio

Customer Success Manager

Denver, CO

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Trimble, Inc.

Manager, Customer Success

Westminster, CO · On-site

Drive Transformation and Growth as Manager, Customer Success - Strategic Accounts! Are you ready to shape the future of customer engagement for top-tier clients at Trimble? We are seeking a strategic ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in Colorado

Customer Success information

See Colorado salary details

$34.2K

$87.3K

$147.2K

How much do customer success jobs pay per year?

As of Aug 29, 2026, the average yearly pay for customer success in Colorado is $87,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What are the most commonly searched types of Customer Success jobs in Colorado?

The most popular types of Customer Success jobs in Colorado are:

What are popular job titles related to Customer Success jobs in Colorado?

For Customer Success jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Customer Success jobs in Colorado look for?

The top searched job categories for Customer Success jobs in Colorado are:

What cities in Colorado are hiring for Customer Success jobs?

Cities in Colorado with the most Customer Success job openings:

Customer Success jobs near you
Infographic showing various Customer Success job openings in Colorado as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $87,343 per year, or $42 per hour.

Customer Success

Customer Service Representative at Charlie

Fort Collins, CO • On-site

Full-time

Re-posted 11 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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