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Entry Level Customer Success Manager Jobs in Colorado

Qwilr

Customer Success Manager

Denver, CO · On-site

$85K/yr

Your Mission As a Customer Success Manager, you'll make sure our customers are getting maximum value from Qwilr. You'll manage a dedicated portfolio of accounts and deliver superior service across ...

Intellistack

Customer Success Manager

Denver, CO · On-site

$80K - $90K/yr

As a Customer Success Manager at Intellistack, you will own the post-sale relationship with a portfolio of customers, acting as their primary advocate and partner. You'll help customers realize ...

FRONTSTEPS

Customer Success Manager

Denver, CO · On-site

$59K - $70K/yr

Develop and document repeatable processes for account management and success planning that drive scalable outcomes * Track all customer interactions, outcomes, and insights in Salesforce with ...

Frontsteps

Customer Success Manager

Denver, CO · On-site

$59K - $70K/yr

Develop and document repeatable processes for account management and success planning that drive scalable outcomes * Track all customer interactions, outcomes, and insights in Salesforce with ...

Kinective

Customer Success Manager

Golden, CO · On-site

$75K - $85K/yr

The Cliffs Notes We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Kinective

Customer Success Manager

Golden, CO · On-site

The Cliffs Notes We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Kinective

Customer Success Manager

Golden, CO

$75K - $85K/yr

The Cliffs Notes We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Stable

Customer Success Manager

Denver, CO · On-site

$70K - $110K/yr

We're hiring a Customer Success Manager to empower some of our biggest customers to succeed with Stable by automating their manual workflows and earning back dozens of hours of their week. The people ...

Procare Solutions

Customer Success Manager

Denver, CO · On-site

$85K - $90K/yr

A Little About the Role The Customer Success Manager (CSM) is a professional who proactively manages a dedicated portfolio of customers. This role focuses on building strong, long-term relationships ...

Procare Solutions

Customer Success Manager

Denver, CO · Hybrid

$85K - $90K/yr

A Little About the Role The Customer Success Manager (CSM) is a professional who proactively manages a dedicated portfolio of customers. This role focuses on building strong, long-term relationships ...

Checkr

Associate Customer Success Manager

Denver, CO · On-site

As an Associate Customer Success Manager on our Mid-Market Scale team , you will be responsible for driving customer retention and growth by ensuring that our customers are engaged and leveraging the ...

Checkr

Associate Customer Success Manager

Denver, CO · On-site

$74K - $87K/yr

As an Associate Customer Success Manager on our Mid-Market Scale team , you will be responsible for driving customer retention and growth by ensuring that our customers are engaged and leveraging the ...

Overwatch Agriculture

Customer Success Lead

Boulder, CO · On-site

$80K - $110K/yr

We are seeking a dedicated and experienced Customer Success Lead with a strong background in ... Ability to manage multiple clients and projects simultaneously. * Problem-solving skills and a ...

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All JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Colorado

Entry Level Customer Success Manager information

See Colorado salary details

$34.2K

$87.3K

$147.2K

How much do entry level customer success manager jobs pay per year?

As of May 28, 2026, the average yearly pay for entry level customer success manager in Colorado is $87,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $104,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager, and why are they important?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What are some common challenges Entry Level Customer Success Managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an Entry Level Customer Success Manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the most commonly searched types of Customer Success Manager jobs in Colorado? The most popular types of Customer Success Manager jobs in Colorado are:
What are popular job titles related to Entry Level Customer Success Manager jobs in Colorado? For Entry Level Customer Success Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager jobs in Colorado look for? The top searched job categories for Entry Level Customer Success Manager jobs in Colorado are:
What cities in Colorado are hiring for Entry Level Customer Success Manager jobs? Cities in Colorado with the most Entry Level Customer Success Manager job openings:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Colorado as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $87,343 per year, or $42 per hour.

Customer Success Manager

Qwilr

Denver, CO • On-site

$85K/yr

Full-time

Posted 14 days ago

Job description

At Qwilr, we've packaged up the perfect way to create documents: amazing, design-perfect pages, which anyone can create.
They come with payment, e-sign, easy integration into your CRM, and all the other functionality you wish your old PDF documents had.
We have made a beautiful product that solves customers' needs, and that in turn has made us a strong business, with a multi-million dollar ARR, consistent growth and low churn.
To read the full job description and apply, please head to: https://team.qwilr.com/4I8FHgELSwvN
Your Mission
As a Customer Success Manager, you'll make sure our customers are getting maximum value from Qwilr. You'll manage a dedicated portfolio of accounts and deliver superior service across the customer lifecycle to ensure customer satisfaction, drive product engagement and usage, and prevent churn. From effective onboarding, ongoing enablement and securing renewals, you'll ensure both new and existing customers have the best possible experience with our platform. You will be directly responsible for ensuring your customers are successful in achieving their desired outcomes, understand how Qwilr can transform their workflows, and continue to use Qwilr's products to achieve their business goals.
As a Customer Success Manager at Qwilr, you will:
  • Onboard and train new customers to ensure they have everything they need to be successful and can get up and running with Qwilr quickly.
  • Manage a portfolio of 150+ accounts and drive their adoption of Qwilr to ensure they're meeting their goals for purchasing.
  • Proactively engage with customers to ensure they're active, healthy and up to date on the latest features and benefits of Qwilr's products.
  • Maintain high Gross Revenue Retention (GRR) by proactively mitigating at-risk accounts and taking measures to prevent churn and contraction.
  • Maintain high Net Revenue Retention (NRR) by proactively identifying expansion opportunities and partnering with Sales to close them.
  • Be a Qwilr product expert: stay current on new releases and ensure your customers are benefiting from new features and workflows.
  • Identify expansion opportunities within your customer portfolio and partner with Sales to close them.
  • Respond to customer requests for additional training, enablement and support.
  • Use Vitally to track all of your customer-facing activities, keep your renewal forecast up to date, track reasons for churn and contraction and complete tasks.
  • Collaborate cross-functionally with our Product, Sales, Support and Design teams to ensure customer needs are understood and addressed.

About you
  • You have 2-3 years experience as a Customer Success Manager at a B2B software company.
    • You have managed a dedicated portfolio of accounts with a proven track record of delivering exceptional value, preventing churn and growing revenue.
  • You know how to use customer success tools and software to prioritize your time, manage customers across lifecycle phases and proactively address potential churn risks.
  • You possess strong technical skills and the ability to pick up new technology fast and drive your own learning.
  • You're data-driven with a bias towards action, and you're not afraid to get your hands dirty in support of your customers.
  • You have high emotional intelligence - you understand and manage emotions effectively as part of high-quality communications and collaboration with others.
  • You consistently demonstrate a hospitality mindset when working with customers: you go above-and-beyond to ensure customers are cared for, you take ownership of problems and display empathy in all interactions.
  • Your written and verbal skills are strong; Zoom/Video Chat experience a must.
  • You communicate complex ideas simply and effectively, no matter the audience.
  • You thrive in remote work settings and are comfortable taking ownership and working autonomously.
  • Bonus Points For:
    • Experience with Vitally, Qwilr or other sales proposal software

To read more about Qwilr, our perks and to apply, please head to: https://team.qwilr.com/4I8FHgELSwvN
This role offers a minimum annual salary of $85k. You may also be offered incentive compensation and stock options.

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