Boulder, CO · On-site +1
The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ongoing onboarding of new customers in North America. Desired Skillset: * Internet architecture
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Boulder, CO · On-site +1
The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ongoing onboarding of new customers in North America. Desired Skillset: * Internet architecture
$93K - $98K/yr
Customer Success Manager @ Tilt Tilt (check us out here) is looking for a Customer Success Manager to join our team and help us scale our business by ensuring we turn every customer into a raving fan.
$93K - $98K/yr
Customer Success Manager @ Tilt Tilt (check us out here) is looking for a Customer Success Manager to join our team and help us scale our business by ensuring we turn every customer into a raving fan.
Denver, CO · Hybrid
We're looking for a Customer Success Manager to join our team and own retention and expansion of customers. The key component of success for this role is to increase each customer's usage of Fivetran ...
Denver, CO · Hybrid
We're looking for a Customer Success Manager to join our team and own retention and expansion of customers. The key component of success for this role is to increase each customer's usage of Fivetran ...
Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...
Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...
Golden, CO · On-site
Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...
Golden, CO · On-site
Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...
Denver, CO · On-site
We're looking for a Customer Success Manager to join our team and own retention and expansion of customers. The key component of success for this role is to increase each customer's usage of Fivetran ...
Denver, CO · On-site
We're looking for a Customer Success Manager to join our team and own retention and expansion of customers. The key component of success for this role is to increase each customer's usage of Fivetran ...
Denver, CO · On-site
$65K - $85K/yr
We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close tickets and chase case-closure metrics. We want an Embedded Consultant-someone who views ...
Denver, CO · On-site
$65K - $85K/yr
We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close tickets and chase case-closure metrics. We want an Embedded Consultant-someone who views ...
Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: Experience in customer success ...
Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: Experience in customer success ...
Denver, CO · On-site
$65K - $85K/yr
We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close tickets and chase case-closure metrics. We want an Embedded Consultant--someone who views ...
Quick apply
Denver, CO · On-site
$65K - $85K/yr
We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close tickets and chase case-closure metrics. We want an Embedded Consultant--someone who views ...
Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music ...
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Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music ...
Denver, CO · On-site
$145K - $155K/yr
Minimum 2+ years of experience in a customer success, account management, or related role within a SaaS company, specifically serving mid-market or ENT clients. * Proven track record of managing a ...
Denver, CO · On-site
$145K - $155K/yr
Minimum 2+ years of experience in a customer success, account management, or related role within a SaaS company, specifically serving mid-market or ENT clients. * Proven track record of managing a ...
Denver, CO · On-site
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We are seeking a highly motivated and skilled Senior Customer Success Manager with a strong background in customer engagement and a deep technical understanding of cloud computing, AI, and ML. This ...
Denver, CO · On-site
$190K - $215K/yr
We are seeking a highly motivated and skilled Senior Customer Success Manager with a strong background in customer engagement and a deep technical understanding of cloud computing, AI, and ML. This ...
Denver, CO · On-site
$190K - $215K/yr
We are seeking a highly motivated and skilled Senior Customer Success Manager with a strong background in customer engagement and a deep technical understanding of cloud computing, AI, and ML. This ...
Quick apply
Denver, CO · On-site
$190K - $215K/yr
We are seeking a highly motivated and skilled Senior Customer Success Manager with a strong background in customer engagement and a deep technical understanding of cloud computing, AI, and ML. This ...
Denver, CO · On-site
$50K - $60K/yr
Working closely with our Customer Success Managers (CSMs) and Key Account Executives (KAEs), you'll own the operational and coordination work that keeps accounts healthy and our team sharp. Propeller ...
Quick apply
Denver, CO · On-site
$50K - $60K/yr
Working closely with our Customer Success Managers (CSMs) and Key Account Executives (KAEs), you'll own the operational and coordination work that keeps accounts healthy and our team sharp. Propeller ...
Denver, CO · On-site
$50K - $60K/yr
Working closely with our Customer Success Managers (CSMs) and Key Account Executives (KAEs), you'll own the operational and coordination work that keeps accounts healthy and our team sharp. Propeller ...
Denver, CO · On-site
$50K - $60K/yr
Working closely with our Customer Success Managers (CSMs) and Key Account Executives (KAEs), you'll own the operational and coordination work that keeps accounts healthy and our team sharp. Propeller ...
Denver, CO · On-site +1
$50K - $60K/yr
Working closely with our Customer Success Managers (CSMs) and Key Account Executives (KAEs), you'll own the operational and coordination work that keeps accounts healthy and our team sharp. Propeller ...
Denver, CO · On-site +1
$50K - $60K/yr
Working closely with our Customer Success Managers (CSMs) and Key Account Executives (KAEs), you'll own the operational and coordination work that keeps accounts healthy and our team sharp. Propeller ...
Customer Service Responsibilities include ... Creating detailed business plans to facilitate the attainment of goals and quotas Managing the ...
Customer Service Responsibilities include ... Creating detailed business plans to facilitate the attainment of goals and quotas Managing the ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Boulder, CO · On-site
$80K - $110K/yr
We are seeking a dedicated and experienced Customer Success Lead with a strong background in ... Ability to manage multiple clients and projects simultaneously. * Problem-solving skills and a ...
Quick apply
Boulder, CO · On-site
$80K - $110K/yr
We are seeking a dedicated and experienced Customer Success Lead with a strong background in ... Ability to manage multiple clients and projects simultaneously. * Problem-solving skills and a ...
| Aspect | Entry Level Customer Success Manager Edtech | Entry Level Sales Associate Edtech |
|---|---|---|
| Required Credentials | Bachelor's degree, customer service or communication skills | Bachelor's degree, sales or marketing background |
| Work Environment | Client-facing, ongoing relationship management | Prospecting, lead generation, transactional sales |
| Employer & Industry Usage | Edtech companies focusing on user retention and support | Edtech companies aiming to increase product adoption and revenue |
| Common Search & Comparison Intent | Understanding customer support roles in Edtech | Exploring sales roles within Edtech industry |
While both roles are entry-level positions in the Edtech industry, a Customer Success Manager focuses on maintaining ongoing relationships and ensuring customer satisfaction, whereas a Sales Associate concentrates on generating leads and closing sales. The choice depends on whether you prefer relationship management or sales-driven work within the Edtech sector.
Full-time
PTO
Posted 13 days ago
Company Description
P3 has over 25 years’ experience providing high-quality technology solutions for international hotels and chains. We are a leading provider of guest facing technology for the Hotel industry such as booking engines, online check-in/out, Kiosk checkin/checkout and loyalty software that are custom-designed and built for each client’s unique brand.
Over the last 6 years, we have seen steady growth in our customer base and have tripled our number of customers. We are growing more each year and are looking for new talents to join our teams.
We are open and transparent so that we can continually look for ways to improve our products and how to serve our clients. Personal development and team growth are actively encouraged both on and off the pitch.
Due to the expansion of our customer base, we are looking for a Customer Success Manager to join the P3.
The successful applicant has previous experience working in a fast-moving technical environment. Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving oriented individual with an interest and natural aptitude for software and technology who enjoys direct contact with clients.
The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ongoing onboarding of new customers in North America.
Desired Skillset:
Internet architecture
Experience with Oracle Opera (V5 or Cloud) or other PMS systems
The Customer Success Manager will:
Work with the Development team to drive the vision and development of software products and the ongoing client services requests.
Have a significant role in quality and is the only team member empowered to accept stories as complete.
Project management several customers through an onboarding process.
Responsibilities:
Work with the clients to help them onboard to our product portfolio.
Collaborate with the clients and to coordinate project schedules, budgets, and staffing
Effectively communicate the clients requests in the P3 backlog of development requests including success criteria to the development team so that they can provide work estimates and accept and complete work to the satisfaction of the clients.
Communicate with the client on a regular basis to provide feedback on progress of implementation of projects and releases.
Manage project risk and resolve project issues.
Must be able to:
Work on own initiative.
Manage daily and weekly priorities.
Liaise effectively with clients, developers and support team.
Good written and telephone communication skills.
Key daily tasks of Customer Success Manager:
Weekly/daily customer calls or face to face meetings and quarterly meetings.
Quality assurance in line with Visual UI designs and product specifications,
Assisting customers with Reporting
Check that support tickets are being dealt with promptly and within the SLA agreement.
Chase support tickets.
Chasing up quotation with customers.
Project management skills:
Project plans
Create and manage project to-do / bug list
In house production meetings
Benefits:
Possible opportunity to travel to Dublin, Ireland
Hybrid working environment: remote work and working from the office; our office will be set in Kiln, Boulder.
Team building trips in great locations to energize and inspire
Other benefits: Healthcare, flexible working hours.
Salary depends on your level of experience and qualifications. P3 invests in our staff and gives them the opportunity to grow and develop.
Further Details
Interviewing now, starting immediately
All candidates must have a valid working visa to work in USA.
We can do interviews outside of the normal 9-5 so no need to use up annual leave!
