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Entry Level Customer Success Manager Jobs in Colorado

Kharon

Customer Success Associate

Denver, CO · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Associate Application Deadline: 21 August 2026 Department: Customer Success ... Experience with Google Suite, Microsoft Office, CRM software, or other related tools is a plus.

Jetson Home

Customer Success Representative

Centennial, CO · On-site

$90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Opportunity As a Customer Success Representative, you'll guide homeowners through every step of ... Manage scheduling for walk-throughs and installations. * Take a proactive and persistent approach ...

PassTime

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

PassTime

Client Success Manager

Littleton, CO · On-site

$68K - $78K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a ...

EQL

We're creating the world's first fair launch platform to help retailers manage demand, block bad ... The role We're hiring a Customer Success Associate to look after our small and mid-size retailers.

EQL

Customer Success Associate

Denver, CO

$80K/mo

We're creating the world's first fair launch platform to help retailers manage demand, block bad ... The role We\'re hiring a Customer Success Associate to look after our small and mid-size retailers.

Datadog

Customer Success Associate - Denver

Denver, CO · On-site

$54K - $72K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience

Datadog

Customer Success Associate - Denver

Denver, CO · On-site

$54K - $72K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Colorado

Entry Level Customer Success Manager information

See Colorado salary details

$34.2K

$87.3K

$147.2K

How much do entry level customer success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for entry level customer success manager in Colorado is $87,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $104,100.00 per year, depending on experience, location, and employer.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How to become an entry level customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant experience can be gained through internships, volunteering, or entry-level roles in customer service, and obtaining certifications like Customer Success Manager (CSM) can enhance your qualifications.

What are the most commonly searched types of Customer Success Manager jobs in Colorado?

The most popular types of Customer Success Manager jobs in Colorado are:

What job categories do people searching Entry Level Customer Success Manager jobs in Colorado look for?

The top searched job categories for Entry Level Customer Success Manager jobs in Colorado are:

What cities in Colorado are hiring for Entry Level Customer Success Manager jobs?

Cities in Colorado with the most Entry Level Customer Success Manager job openings:

Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Colorado as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $87,343 per year, or $42 per hour.

Customer Success Specialist

Shopventory Inc., DBA Thrive

Denver, CO • Remote

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

At Thrive Inventory, our mission is simple: help businesses thrive.

We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online businesses to make smarter, data-driven decisions. From purchasing and receiving products to inventory control, forecasting, sales reporting, and business insights, our platform helps customers save time, reduce costs, and grow with confidence.

Our customers span a wide variety of industries, including retail stores, restaurants, breweries, wineries, liquor stores, smoke shops, salons, boutiques, vacation resorts, and many other businesses that rely on accurate inventory and actionable reporting.

About the Role:

Our Customer Success team is dedicated to delivering an exceptional customer experience by helping our customers get the most value from Thrive Inventory. We believe great customer success is about building relationships, solving problems, and empowering businesses to succeed.

As a Customer Success Specialist, you'll serve as a trusted advisor and product expert, guiding customers through onboarding, answering questions, resolving issues, providing product education, and identifying opportunities to help customers maximize the value of their Thrive subscription. You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure they are successful at every stage of their journey.

What You'll Do
  • Deliver exceptional customer support through phone, email, live chat, and virtual meetings.
  • Build strong relationships with customers and become a trusted product expert.
  • Guide customers through onboarding and adoption of Thrive Inventory.
  • Troubleshoot product questions and work with internal teams to resolve customer issues.
  • Educate customers on features, best practices, and workflows to help them achieve their business goals.
  • Proactively identify opportunities to improve customer engagement, adoption, and retention.
  • Monitor customer health and provide strategic recommendations to maximize product value.
  • Advocate for customers by sharing feedback with our Product and Engineering teams.
  • Maintain detailed customer records and follow up to ensure successful issue resolution.
  • Contribute to our Help Center and internal documentation as needed.

Requirements

  • 2+ Years of SaaS B2B experience
  • Excellent written and verbal communication skills.
  • A passion for helping customers succeed.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to learn new software quickly and explain technical concepts in a simple, customer-friendly way.
  • Highly organized with strong attention to detail.
  • Self-motivated and comfortable working independently in a remote environment.
  • Ability to manage multiple priorities while maintaining a positive customer experience.
  • Experience in customer success, customer support, account management, retail, inventory management, or point-of-sale systems is a huge plus.

Bonus points:

- Spanish Speaker

Why Join Thrive Inventory?
  • Fully remote position with a collaborative and supportive team.
  • Opportunity to make a meaningful impact on thousands of growing businesses.
  • Work with an innovative software platform that continues to evolve with customer needs.
  • Competitive compensation.
  • Opportunities for professional growth and development.
  • Be part of a company that genuinely values customer success and employee collaboration.

Benefits

  • Medical Coverage
  • Dental Care
  • Eye Care
  • 401(k) Savings Plan with Discretionary Match
  • Fifteen (15) Paid Days Off First Year of Service
  • Twenty (20) Paid Days Off after 1 Year Anniversary
  • Nine (9) Paid Holidays
  • Recruitment Referral Bonus
  • Stock Options
  • Fully remote
  • Company provided computer & equipment

Compensation Range: $50,000-$65,000 DOE

Apply