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Customer Success Manager Remote Edtech Jobs (NOW HIRING)

AJAIA

EdTech Customer Success Manager

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

AJAIA

EdTech Customer Success Manager

Fort Lauderdale, FL · On-site +1

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...

Planful

Customer Success Advocate

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America Customer Success Advocate North America Engineering Open positions in our Engineering team. Senior ...

Planful

Customer Success Advocate

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America Customer Success Advocate North America Engineering Open positions in our Engineering team. Senior ...

Planful

Customer Success Advocate

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America Customer Success Advocate North America Engineering Open positions in our Engineering team. Senior ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ...

Arcoro

Customer Success Manager - Remote

$70K - $90K/yr

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ...

FrontStream

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Customer Success Manager (REMOTE)

Denver, CO · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

FrontStream

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Customer Success Manager (REMOTE)

Seattle, WA · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Kansas City, MO · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Atlanta, GA · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location: Remote Position Department: Customer Success Reports To: Director, Customer Success Job Summary: As a Customer Success Manager at CINC you are accountable for ...

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Customer Success Manager Remote Edtech information

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$32.5K

$83.1K

$140K

How much do customer success manager remote edtech jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success manager remote edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

How does a customer success manager in remote Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What does a customer success manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a customer success manager in a remote Edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.
More about Customer Success Manager Remote Edtech jobs
What cities are hiring for Customer Success Manager Remote Edtech jobs? Cities with the most Customer Success Manager Remote Edtech job openings:
What states have the most Customer Success Manager Remote Edtech jobs? States with the most job openings for Customer Success Manager Remote Edtech jobs include:
What job categories do people searching Customer Success Manager Remote Edtech jobs look for? The top searched job categories for Customer Success Manager Remote Edtech jobs are:
Customer Success Manager Remote Edtech jobs near you
Infographic showing various Customer Success Manager Remote Edtech job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

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Re-posted 15 days ago

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