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Customer Success Manager Salary Jobs (NOW HIRING)

VibeIQ Inc.

Customer Success Manager

Boston, MA · On-site

Customer Success Manager Salary Range : $100,000 - $130,000 annually This range reflects the base salary VibeIQ expects to pay for this role. Actual offers may vary based on the candidate ...

Sohar Health

Customer Success Manager

$10K/mo

Client Success Manager Salary Range - $90k to $110k p.a. | Up to $10k OTE | Early employee equity Role Overview We're looking for a Customer Success Manager to own the success, retention, and growth ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At ... Knowledge of the industry and product offerings is a plus Salary Range: $70,000 - $100,000 per year ...

GetChange Corp

Customer Success Manager

San Francisco, CA · On-site

$75K - $90K/yr

Customer Success Manager San Francisco, California, United States Job Openings Customer Success ... The base salary is $75,000- $90,000 USD. Actual compensation packages are based on a wide array of ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

StarTech.com

Customer Success Manager

Newark, CA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Hackajob

Customer Success Manager

Kansas City, MO · On-site

$33.65 - $63.65/hr

Oracle Health Customer Success Manager The Oracle Health Customer Success Manager is responsible ... Eligible for commission with an estimated pay mix of 60/40 - 90/10. Oracle maintains broad salary ...

Monaire

Customer Success Manager

Somerville, MA · On-site

Competitive salary and equity compensation * Health, dental, and vision insurance * Flexible paid ... senior customer success, account management, or customer leadership roles as Monaire scales its ...

Citian

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in ... Competitive salary and benefits package including medical, dental, and vision insurance and ...

Black Kite

Customer Success Manager

Boston, MA · On-site

$90K - $110K/yr

Customer Success Manager Black Kite is seeking a dynamic Customer Success professional responsible ... Competitive Salary * Company Stock Options * 401k Options * Medical, Dental & Vision Coverage

Oma Robotics

Customer Success Manager

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Kofile Inc

Customer Success Manager

Customer Success Manager At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made ...

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

Semactic

WI · On-site

$70 - $90/hr

Join Semactic as a Customer Success Manager! Scope : client management, GEO/SEO strategy ... An attractive package including meal vouchers, Alan health insurance, 13th month salary * A ...

Epiq

Customer Success Manager

Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex ... Your specific salary will be determined based on several factors: * Location-based market rate for ...

Epiq

Customer Success Manager

Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex ... Your specific salary will be determined based on several factors: * Location-based market rate for ...

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Customer Success Manager Salary information

See salary details

$32.5K

$83.1K

$140K

How much do customer success manager salary jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer success manager salary in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager Salary vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Typical CredentialsBachelor's degree, certifications in customer success or related fieldsBachelor's degree, sales or customer relationship certifications
Work EnvironmentTech companies, SaaS providers, service industriesSales-driven organizations, client account teams
Industry UsageCommon in SaaS, tech, and service sectorsPrevalent in sales, marketing, and client management sectors

Customer Success Managers focus on client retention and satisfaction, often requiring technical knowledge and customer relationship skills. Account Managers primarily handle sales and client accounts, emphasizing sales targets and revenue growth. While both roles involve client interaction, their salary differences depend on industry, experience, and company size.

Do customer success managers make good money?

Customer Success Managers typically earn a competitive salary that varies by industry, experience, and location, with median salaries often ranging from $60,000 to $100,000 annually. Many also receive bonuses or commissions based on performance, and strong communication and relationship management skills can lead to higher compensation.

Is a customer success manager a good career?

A customer success manager (CSM) role is considered a good career for those interested in client relations, problem-solving, and account management. It often offers opportunities for advancement, requires skills in communication and technical tools, and can lead to higher-level positions in customer experience or sales. The role provides a stable career path with competitive salaries and growth potential in many industries.

What exactly does a customer success manager do?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they are satisfied with a company's products or services. They onboard new customers, provide ongoing support, address issues, and help clients achieve their goals, often using tools like CRM software. CSMs focus on retention, renewals, and identifying opportunities for upselling or expansion.
More about Customer Success Manager Salary jobs

What cities are hiring for Customer Success Manager Salary jobs?

Cities with the most Customer Success Manager Salary job openings:

What states have the most Customer Success Manager Salary jobs?

States with the most job openings for Customer Success Manager Salary jobs include:

What job categories do people searching Customer Success Manager Salary jobs look for?

The top searched job categories for Customer Success Manager Salary jobs are:

Customer Success Manager Salary jobs near you
Infographic showing various Customer Success Manager Salary job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

VibeIQ Inc.

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Success Manager
Salary Range: $100,000 - $130,000 annually
This range reflects the base salary VibeIQ expects to pay for this role. Actual offers may vary based on the candidate's experience and skills
ABOUT US
At VibeIQ, our mission is to become the market-leading, global solution for companies that create physical products. We’re building the platform where the art and science of product creation intersect—providing teams with a shared workspace to collaborate, iterate and make smarter, data-driven decisions throughout the product lifecycle. Our work helps companies bring better products to market faster, with greater clarity and confidence.

 POSITION SUMMARY

We're hiring a Customer Success Manager to own a book of business with our enterprise retail clients. You'll be the primary post-sale relationship owner, responsible for onboarding, adoption, retention, and growth across a portfolio of high-ACV accounts. This is a high-impact, high-visibility role that’s critical to help our customers adopt our software. You’ll wear many hats: part project manager, part trusted advisor, part product advocate.


ESSENTIAL FUNCTIONS
  1. Account Ownership & Relationship Management
    1. Own a portfolio of enterprise retail customers, serving as their trusted advisor
    2. Build and maintain strong executive and operational relationships
    3. Conduct regular check-ins, QBRs, and strategic planning sessions
  2. Onboarding, Implementation & Configuration
    1. Project manage configuration updates for customers post go-live
    2. Deliver tailored training tips and tricks based on custom setups
    3. Track time and milestones for invoicing and internal reporting
  3. Ongoing Support & Escalation Management
    1. Serve as the point of contact for escalations and issue resolution
    2. Collaborate with Product and Engineering to communicate customer needs and close feedback loops
    3. Maintain up-to-date documentation on customer environments
  4. Value Delivery & Retention
    1. Own the renewal process and flag expansion opportunities to Sales
    2. Monitor and improve customer health scores

REQUIRED EXPERIENCE
  1. 3–5+ years in Customer Success, Account Management, or Implementation roles (SaaS preferred)
  2. Background in retail, wholesale, or fashion/apparel technology
  3. Experience managing high-ACV customers ($50K+ ARR)
  4. Strong project management skills (timelines, stakeholders, risks)
  5. Excellent communication, collaboration, and customer empathy
  6. Highly organized; able to track time and manage multiple concurrent accounts

BONUS POINTS
  1. Experience at a fast-paced startup or high-growth SaaS company
  2. Exposure to product configuration or technical onboarding
  3. Comfortable using tools like Hubspot, Jira, or Zendesk
  4. Prior experience with time-tracked billing or scoped services
BENEFITS

401(k), Health, Dental, Vision

12 Paid Holidays per Year

Discretionary Time Off

Paid Parental Leave


VibeIQ, Inc. values a diverse team and is an equal opportunity employer. 

IMPORTANT NOTICE: All legitimate VibeIQ job openings are listed at vibeiq.applytojob.com/apply/. We do not use WhatsApp, Telegram, or personal Gmail/Yahoo accounts to recruit or conduct interviews. 

FRAUD ALERT: VibeIQ never charges fees at any stage of the recruitment process and will never ask for your banking details or personal financial information.

OUR PROCESS: VibeIQ's interview process always includes live video or in-person conversations with our team. We will never extend a job offer via text message or chat application, or without a formal interview.

 

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