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Customer Success Manager Iii Jobs (NOW HIRING)

RealPage

Customer Success Mgr III

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview The Customer Success Manager engages regularly with high-value customer accounts ... Customer centric mindset. * 3+ year experience working in or technically supporting the Property ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... the last three years, now's the most exciting time to join. Motivosity is recognized as being a ... About the Customer Success Manager position We are seeking a talented Customer Success Manager to ...

Boutique Recruiting

Customer Success Manager

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bachelor's degree or equivalent experience * 3+ years of experience in Customer Success, Account Management, Client Services, or a related customer-facing role * Exceptional written and verbal ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

StarTech.com

Customer Success Manager

FL · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Citian

Customer Success Manager

Washington, DC · Remote

As a Customer Success Manager at Citian, you will be responsible for understanding our clients ... Required Qualifications: * 3+ years of Customer Success experience ideally within SaaS * Proven ...

SWBC

Customer Success Manager

  • Medical

  • Retirement

Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...

SWBC

Customer Success Manager

San Antonio, TX · On-site

  • Medical

  • Retirement

Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...

Tenable

Customer Success Manager

Customer Success Manager Bogotá - Colombia - Remote Tenable ® is the Exposure Management company ... BA/BS degree or equivalent work experience, with 5+ years in customer-facing roles, including 3+ ...

Valsoft Services

Customer Success Manager

Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...

Maxiq

Customer Success Manager

Raleigh, NC · On-site

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...

SWIVEL

Customer Success Manager

Grand Rapids, MI · On-site

  • Medical

  • Retirement

Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...

Swivel

Customer Success Manager

San Antonio, TX · On-site

  • Medical

  • Retirement

Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...

Swbc

Customer Success Manager

San Antonio, TX · On-site

  • Medical

  • Retirement

Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...

Varite

Customer Success Manager

San Jose, CA · On-site

$50 - $54.36/hr

... * 3-5 Years of SaaS/digital marketing Customer Success experience; strong communication, consulting, and conflict navigation; program management within large organizations; executive-level ...

SWBC

Customer Success Manager

Grand Rapids, MI

  • Medical

  • Retirement

Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...

SWIVEL

Customer Success Manager

  • Medical

  • Retirement

Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...

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Customer Success Manager Iii information

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$83.1K

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How much do customer success manager iii jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer success manager iii in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Manager III?

A Customer Success Manager III is a senior-level professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services. They manage key client accounts, address complex customer needs, and act as a strategic advisor to drive customer satisfaction and retention. This role often involves mentoring junior team members, analyzing customer data, and collaborating with other departments to improve the overall customer experience. Customer Success Managers III typically have several years of experience and are skilled at building strong, long-term relationships with clients.

How does a Customer Success Manager III typically collaborate with other departments to resolve complex client issues?

As a Customer Success Manager III, you’ll frequently partner with cross-functional teams such as Product, Sales, and Support to address multifaceted client needs. This role often involves acting as the main point of contact for escalations and coordinating internal resources to deliver tailored solutions. Regular communication and alignment with these teams ensure that client feedback is addressed holistically, and opportunities for process improvements are identified. Successful collaboration not only resolves client issues more efficiently but also drives long-term customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Customer Success Manager III, and why are they important?

To thrive as a Customer Success Manager III, you need a deep understanding of customer relationship management, strong problem-solving abilities, and relevant experience in client-facing roles, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically expected. Excellent communication, active listening, and conflict resolution skills help you build trust and proactively address client concerns. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.
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Customer Success Manager Iii jobs near you
Infographic showing various Customer Success Manager Iii job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Mgr III

RealPage

Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

224th of 244 rated software companies

Job description

Overview
The Customer Success Manager engages regularly with high-value customer accounts, providing relationship management that drives value outcomes. The Customer Success Manager comprehensively understands their customers' business objectives and challenges.As part of their regular customer engagement, the Customer Success Manager will suggest best practices and RealPage offerings that will drive value and help the customer achieve their business goals.
Responsibilities
  • Effectively communicate with customers to understand their needs, provide timely updates, and ensure clarity on solutions and services.
  • Develop and deliver clear, concise, and compelling presentations, reports, and documentation to internal teams and senior leadership stakeholders to ensure alignment and transparency.
  • Understand customer's business goals and establish a RealPage wide customer plan that aligns RealPage work to approved joint initiatives that will drive verified outcomes for our customers.
  • Deeply understand the customer's business environment and identify appropriate opportunities for products/services that will drive customer's desired business outcomes.
  • Work with cross functional teams simultaneously, including Sales, Product, Delivery, Support, and Marketing to ensure a cohesive customer experience.
  • Coordinate efforts to address customer needs, share insights, and implement best practices, fostering a culture of teamwork and continuous improvement.
  • Drive innovation by identifying opportunities for process improvements and new solutions that enhance the customer experience.
  • Champion the adoption of cutting-edge tools and technologies, and contribute to the development of strategies that deliver long-term value and competitive advantage for customers.
  • Effectively develop and maintain strong relationships with key stakeholders, leveraging influence and negotiation skills to advocate for customer needs, drive adoption of solutions, and ensure mutual success.
  • Proactively address concerns, mediate conflicts, and negotiate favorable outcomes that align with both customer objectives and company goals.
  • Share knowledge, insights, lessons learned and answer team questions through various tools, improving overall team performance.
  • Demonstrates sound judgement and effective decision making.
Qualifications
  • Bachelor's degree or equivalent experience.
  • 6+ years of experience in customer success management, relationship management, account management, multi-family management or operations role with customer interactions, or business development.
  • Experience with providing superior customer experience that exceeds expectation.
  • Customer centric mindset.
  • 3+ year experience working in or technically supporting the Property Management industry desired.
Required
  • Knowledge/Skills/Abilitie Must be organized, have good time management skills.
  • Demonstrates a customer-centric mindset and has an understanding of customer success principles.
  • Experience using customer insights to identify opportunities for mutual success and drive outcomes.
  • Experience with customer outreach with a variety of channels including phone, email and online.
  • Experience with Salesforce or other comparable Customer Relationship Management systems.
  • Mastery of Microsoft Office products (Word, Excel, PowerPoint, Teams, Outlook, etc.).
  • Excellent written, verbal, presentation, and interpersonal communication skills.
  • Self-starter with demonstrated performance drive and execution, and proven ability to consistently meet and exceed objectives and take on more responsibility as time permits.
  • Ability to learn quickly, adapt to new situations.
  • Strong problem-solving skills and effective decision-making skills.
  • Proven experience working in a collaborative team environment.
  • Demonstrated creativity, forward-thinking, and the ability to implement new ideas that enhance customer satisfaction and success.
  • Strong conflict resolution capabilities, works out tough agreements and settles disputes equitably, settles differences in productive ways with minimum noise.
  • Keeps up with industry insights and uses knowledge to guide actions.
  • Effectively influences and negotiates, advocating for customer needs, driving adoption of solutions, and ensuring mutual success.
#LI-VM2
#LI-REMOTE
Physical Demands And Working Conditions
Physically able to participate in training sessions, presentations, and meetings, as needed Ability to work extended hours as needed (may be required at times) While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.
SALARY AND BENEFITS
  • RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $85,200.00 - USD $145,200.00 /Yr.

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