Customer Success Manager Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move ...
Customer Success Manager Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move ...
We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines ...
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We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines ...
Customer Success Manager
Grand Rapids, MI · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Customer Success Manager
Grand Rapids, MI · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Customer Success Manager
San Antonio, TX · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Customer Success Manager
San Antonio, TX · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Customer Success Manager
San Antonio, TX · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Customer Success Manager
San Antonio, TX · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Maintain accurate account documentation, success plans, and opportunity tracking in CRM * Participate in customer events and travel to customer sites 1-2 times per year as needed Requirements * 3-5 ...
Maintain accurate account documentation, success plans, and opportunity tracking in CRM * Participate in customer events and travel to customer sites 1-2 times per year as needed Requirements * 3-5 ...
Customer Success Manager
Somerville, MA · On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
Customer Success Manager
Somerville, MA · On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
Customer Success Manager
Grand Rapids, MI · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Customer Success Manager
Grand Rapids, MI · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager
San Antonio, TX · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Customer Success Manager
San Antonio, TX · On-site
Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the ...
Represent customer voice internally and help improve processes across the customer lifecycle Experience & Qualifications * 3+ years of Customer Success or Account Management experience in B2B SaaS
Represent customer voice internally and help improve processes across the customer lifecycle Experience & Qualifications * 3+ years of Customer Success or Account Management experience in B2B SaaS
Customer Success Manager
Denver, CO · On-site
Customer Success Manager At Convey, we believe great technology is only as valuable as the customer experience behind it. We're looking for a Customer Success Manager who is passionate about building ...
Customer Success Manager
Denver, CO · On-site
Customer Success Manager At Convey, we believe great technology is only as valuable as the customer experience behind it. We're looking for a Customer Success Manager who is passionate about building ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
Qualifications * 3+ years of sales, account management, customer success or support experience. * Experience in SaaS is a major plus. * Fluent in French and/or Spanish is strongly preferred
Qualifications * 3+ years of sales, account management, customer success or support experience. * Experience in SaaS is a major plus. * Fluent in French and/or Spanish is strongly preferred
Customer Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...
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Customer Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...
Help define Customer Success processes, metrics, and tooling as the company scales What We're Looking For Required * 3-6+ years in Customer Success, Account Management, or similar roles in B2B SaaS ...
Help define Customer Success processes, metrics, and tooling as the company scales What We're Looking For Required * 3-6+ years in Customer Success, Account Management, or similar roles in B2B SaaS ...
... * 3+ years' experience in management consulting, technical account management, Customer Success, or ... enterprise software sales * Consistent record of achieving targets and goals, preferably in a SaaS ...
... * 3+ years' experience in management consulting, technical account management, Customer Success, or ... enterprise software sales * Consistent record of achieving targets and goals, preferably in a SaaS ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success ... least 3 years of experience in a network, automation, or enterprise software environment
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success ... least 3 years of experience in a network, automation, or enterprise software environment
Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
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Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
Customer Success Manager
Denver, CO · Remote
Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...
Customer Success Manager
Denver, CO · Remote
Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...
Customer Success Manager Iii information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success manager iii jobs pay per year?
As of Aug 6, 2026, the average yearly pay for customer success manager iii in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is a Customer Success Manager III?
A Customer Success Manager III is a senior-level professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services. They manage key client accounts, address complex customer needs, and act as a strategic advisor to drive customer satisfaction and retention. This role often involves mentoring junior team members, analyzing customer data, and collaborating with other departments to improve the overall customer experience. Customer Success Managers III typically have several years of experience and are skilled at building strong, long-term relationships with clients.
How does a Customer Success Manager III typically collaborate with other departments to resolve complex client issues?
As a Customer Success Manager III, you’ll frequently partner with cross-functional teams such as Product, Sales, and Support to address multifaceted client needs. This role often involves acting as the main point of contact for escalations and coordinating internal resources to deliver tailored solutions. Regular communication and alignment with these teams ensure that client feedback is addressed holistically, and opportunities for process improvements are identified. Successful collaboration not only resolves client issues more efficiently but also drives long-term customer satisfaction and retention.
What are the key skills and qualifications needed to thrive as a Customer Success Manager III, and why are they important?
To thrive as a Customer Success Manager III, you need a deep understanding of customer relationship management, strong problem-solving abilities, and relevant experience in client-facing roles, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically expected. Excellent communication, active listening, and conflict resolution skills help you build trust and proactively address client concerns. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.
More about Customer Success Manager Iii jobs
What cities are hiring for Customer Success Manager Iii jobs? Cities with the most Customer Success Manager Iii job openings:
What states have the most Customer Success Manager Iii jobs? States with the most job openings for Customer Success Manager Iii jobs include:
What job categories do people searching Customer Success Manager Iii jobs look for? The top searched job categories for Customer Success Manager Iii jobs are:
- Full Time Customer Success Manager Edtech
- Customer Success Manager Remote
- Senior Customer Success Manager Edtech
- Full Time Customer Success
- Founding Customer Success Manager
- Weekend Customer Success
- Global Customer Success Manager
- Customer Success Manager Hybrid
- Ehr Customer Success Manager
- Graduate Customer Success Manager
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Re-posted 12 days ago
Job description
Customer Success Manager
Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move faster with confidence.
Our customers operate in highly regulated environments where strong governance, risk management, and compliance practices are critical. We partner closely with financial institutions and fintechs to help them build scalable, effective oversight programs, strengthen third-party oversight, and navigate an increasingly complex regulatory landscape.
At Themis, we believe great customer experiences are built through partnership, expertise, ownership, and execution. We're looking for team members who are excited to solve meaningful problems, build trusted relationships, and help shape the future of governance, risk, and compliance.
We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality.
This role combines the strategic advisory nature of a consultant with the operational rigor and customer ownership of a high-performing Customer Success Manager. You will serve as a trusted advisor to banks, credit unions, and fintechs while managing a portfolio of customer relationships, driving adoption, supporting renewals, identifying growth opportunities, and ensuring customers achieve meaningful business outcomes.
The ideal candidate combines deep Compliance / Banking-as-a-Service (BaaS) knowledge with strong customer success discipline. They are equally comfortable leading executive-level strategic conversations, managing customer implementations, driving renewals, supporting prospect evaluations, and maintaining operational excellence across a portfolio of accounts.
This role sits at the intersection of Customer Success, Product, Sales, and Operations, making it ideal for someone who enjoys solving problems, building relationships, and contributing across multiple areas of the business.
While we are primarily hiring for a Customer Success Manager, we are open to tailoring the scope and level of the role for exceptional candidates with deep BaaS expertise and strategic leadership experience.
Hunger & Ownership: We act like owners. We take initiative, spot gaps, and drive results for both our customers and the company.
Radical Accountability: We own outcomes without blame or excuses. We communicate early, learn from mistakes, and stay focused on solutions.
Problem Solver Mentality: We are builders, not blockers. We bring recommendations, options, and next steps, not just problems.
Mission & Customer Focus: Our customers trust us with critical compliance work. We take that seriously, advocate for their needs, and look for ways to deliver real value.
Low Ego, High Impact: We care more about solving problems than getting credit. We stay collaborative, coachable, and ready to jump in wherever needed.
Adaptability & Resilience: We stay flexible and steady through change. When priorities shift or challenges come up, we keep moving forward.
Curiosity & Continuous Learning: We are excited to learn. We dig into how the product works, investigate issues, use AI and automation thoughtfully, and keep growing into trusted experts.
At Themis, you'll have the opportunity to shape how banks and fintechs manage governance, risk, and compliance in an increasingly complex environment. You'll work directly with customers, influence product direction, collaborate across the organization, and play a meaningful role in helping scale a fast-growing company.
We're looking for people who are excited to take ownership, solve meaningful problems, build trusted partnerships, and create exceptional customer experiences.
If you're passionate about helping banks and fintechs succeed, thrive in a fast-paced environment, and enjoy working at the intersection of customer success, compliance, technology, and operations, we'd love to hear from you.