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Customer Success Manager Iii Jobs (NOW HIRING)

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...

Whistic

Customer Success Manager

Monitor customer health metrics and develop action plans to address any concerns What You'll Need: * 3+ years in an enterprise B2B SaaS post-sales role (Customer Success, Account Management ...

New

Energy Exemplar

Customer Success Manager

North, SC

... * 3+ years' experience in management consulting, technical account management, Customer Success, or ... enterprise software sales * Consistent record of achieving targets and goals, preferably in a SaaS ...

Nutrislice

Customer Success Manager

Denver, CO · Remote

Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...

EMARKETER

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors ... * 1-3 years of professional experience in sales, account management, customer support, or a ...

EMARKETER

Customer Success Manager

New York, NY

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors ... * 1-3 years of professional experience in sales, account management, customer support, or a ...

Level Data Inc

Customer Success Manager

Kalamazoo, MI · On-site

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Ursus Inc

Customer Success Manager

$44 - $54/hr

DURATION: ~6 months TOP 3 SKILLS: * Experience in SaaS/digital marketing, Customer Success ... Program management within large organizations, including account planning, customer success ...

PointOne

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager PointOne is reinventing how law firms operate. Our AI-powered timekeeper ... Who You Are You have 0-3 years of experience in a customer-facing role and are excited to work in a ...

SLANT, Inc.

Customer Success Manager

Lehi, UT · On-site

Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help ... This will usually take the form of some recurring check-ins with your entire book of business. 3. ...

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location ... Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ...

Whistic

Customer Success Manager

Pleasant Grove, UT · On-site

Monitor customer health metrics and develop action plans to address any concerns What You'll Need: * 3+ years in an enterprise B2B SaaS post-sales role (Customer Success, Account Management ...

Enseo

Customer Success Manager

Plano, TX · On-site

Maintain accurate records of customer interactions and account activity What We're Looking For * 3-5 years of experience in customer success, account management, sales, or a related role * Strong ...

Citian

Customer Success Manager

Washington, DC · On-site

As a Customer Success Manager at Citian, you will be responsible for understanding our clients ... Required Qualifications: * 3+ years of Customer Success experience ideally within SaaS * Proven ...

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Customer Success Manager Iii information

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$32.5K

$83.1K

$140K

How much do customer success manager iii jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer success manager iii in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Manager III?

A Customer Success Manager III is a senior-level professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services. They manage key client accounts, address complex customer needs, and act as a strategic advisor to drive customer satisfaction and retention. This role often involves mentoring junior team members, analyzing customer data, and collaborating with other departments to improve the overall customer experience. Customer Success Managers III typically have several years of experience and are skilled at building strong, long-term relationships with clients.

How does a Customer Success Manager III typically collaborate with other departments to resolve complex client issues?

As a Customer Success Manager III, you’ll frequently partner with cross-functional teams such as Product, Sales, and Support to address multifaceted client needs. This role often involves acting as the main point of contact for escalations and coordinating internal resources to deliver tailored solutions. Regular communication and alignment with these teams ensure that client feedback is addressed holistically, and opportunities for process improvements are identified. Successful collaboration not only resolves client issues more efficiently but also drives long-term customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Customer Success Manager III, and why are they important?

To thrive as a Customer Success Manager III, you need a deep understanding of customer relationship management, strong problem-solving abilities, and relevant experience in client-facing roles, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically expected. Excellent communication, active listening, and conflict resolution skills help you build trust and proactively address client concerns. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.
More about Customer Success Manager Iii jobs
What cities are hiring for Customer Success Manager Iii jobs? Cities with the most Customer Success Manager Iii job openings:
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Customer Success Manager Iii jobs near you
Infographic showing various Customer Success Manager Iii job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Trivium LLC

Remote

$3.5K - $7.0K/mo

Other

Re-posted 22 days ago

Job description

Customer Success Manager (CSM) – Remote

Location: Remote — US, UK or Canada (native-level American English - mandatory)
Salary: $3,500–$7,000 per month, based on experience
Employment Type: Full-Time

Key Responsibilities
  • Onboard new clients following the sales process and introduce them to our services.
  • Serve as the main point of contact for clients, providing guidance, updates, and support.
  • Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO)
  • Ensure client retention by proactively addressing issues and providing solutions.
  • Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals.
  • Track and report on client progress and performance metrics.
  • Escalate issues as needed and manage difficult client interactions with confidence and professionalism
  • Contribute to process improvements and build out SOPs for the CSM function.
  • Mentor future CSM team members as the department grows.

Requirements

Required:

  • 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment.
  • Strong understanding of digital marketing, SEO, and social media advertising, including Facebook Ads.
  • Excellent communication, negotiation, and client management skills.
  • Ability to handle challenging client situations with professionalism and assertiveness.
  • Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.
  • Highly proactive, detail-oriented, and able to work independently.
  • Passionate about delivering high-quality client results.

Preferred:

  • Experience working with contractors or service-based clients.
  • Leadership experience or interest in growing into a senior CSM role.

Benefits

Why Join Us
  • Fully remote work with flexible schedule within Eastern Time.
  • Opportunity to build and lead your own team in the future.
  • Exposure to high-level client success and agency operations.
  • Supportive, fun, and high-energy team culture.
  • Opportunity to shape processes and make the role your own.

Apply