Customer Success Manager
$85K - $130K/yr
Job Type Full-time Description The Customer Success Manager (CSM) is responsible for onboarding new customers and building deep relationships with our existing client base. In this role you will work ...
Customer Success Manager
$85K - $130K/yr
Job Type Full-time Description The Customer Success Manager (CSM) is responsible for onboarding new customers and building deep relationships with our existing client base. In this role you will work ...
Customer Success Manager
Brooklyn, NY · On-site
Customer Success Manager Brooklyn, NY $60,000-$70,000 base + $10,000-$20,000 performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white ...
Customer Success Manager
Brooklyn, NY · On-site
Customer Success Manager Brooklyn, NY $60,000-$70,000 base + $10,000-$20,000 performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white ...
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success Effective Date: 06/30/2026 About Itential Itential is the leading platform for automation and ...
Customer Success Manager Department: Customer Success Reports to: Director of Customer Success Effective Date: 06/30/2026 About Itential Itential is the leading platform for automation and ...
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
Customer Success Manager
San Antonio, TX · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
Customer Success Manager
San Antonio, TX · On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.Key ...
... Customer Success Manager. We have given the role a super cool name, the bottom line is that its an ... About Classe365 Classe365 is fast growing EdTech start-up. Our world-leading student administration ...
... Customer Success Manager. We have given the role a super cool name, the bottom line is that its an ... About Classe365 Classe365 is fast growing EdTech start-up. Our world-leading student administration ...
Customer Success Manager
Fremont, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager
Fremont, CA · On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager
Norwalk, CT · On-site
$101K - $127K/yr
The Customer Success Manager will be responsible for helping clients achieve measurable business ... RB Global full-time employees are offered medical, dental, vision, and basic life insurances.
Customer Success Manager
Norwalk, CT · On-site
$101K - $127K/yr
The Customer Success Manager will be responsible for helping clients achieve measurable business ... RB Global full-time employees are offered medical, dental, vision, and basic life insurances.
Customer Success Manager
Somerville, MA · On-site
ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention ...
Customer Success Manager
Somerville, MA · On-site
ROLE OVERVIEW Monaire is seeking an Enterprise Customer Success Manager to own the post-sale success of our largest and most strategic customers. This role is responsible for customer retention ...
Customer Success Manager
Odessa, TX · On-site
About the Job Customer Success Manager at Amplified Industries Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure pump jacks, gas lifts, plunger lifts ...
New
Quick apply
Customer Success Manager
Odessa, TX · On-site
About the Job Customer Success Manager at Amplified Industries Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure pump jacks, gas lifts, plunger lifts ...
New
Customer Success Manager
Los Angeles, CA · Remote
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Quick apply
Customer Success Manager
Los Angeles, CA · Remote
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Customer Success Manager
OR · On-site +1
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
Customer Success Manager
OR · On-site +1
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...
As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...
What Our Customer Success Manager Will Do Relationship Management * Primary point of management contact for assigned customers * Accurately capture minutes / actions from meetings * Prepare ...
What Our Customer Success Manager Will Do Relationship Management * Primary point of management contact for assigned customers * Accurately capture minutes / actions from meetings * Prepare ...
Customer Success Manager
Los Angeles, CA · On-site
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Customer Success Manager
Los Angeles, CA · On-site
As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...
Customer Success Manager
Monsey, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Monsey, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Clayton, MO · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Clayton, MO · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Riverwoods, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Riverwoods, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Full Time Customer Success Manager Edtech information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do full time customer success manager edtech jobs pay per year?
As of Sep 4, 2026, the average yearly pay for full time customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is the difference between Full Time Customer Success Manager Edtech vs Full Time Account Manager Edtech?
| Aspect | Full Time Customer Success Manager Edtech | Full Time Account Manager Edtech |
|---|---|---|
| Primary Focus | Customer retention, onboarding, and support | Managing client accounts, upselling, and renewals |
| Required Skills | Customer relationship management, communication, problem-solving | Sales, negotiation, account management |
| Work Environment | Collaborates closely with customer support and product teams | Works with sales and client management teams |
| Common Certifications | Customer success certifications, CRM proficiency | Sales certifications, CRM experience |
While both roles involve client interaction within the Edtech industry, the Customer Success Manager focuses on ensuring customer satisfaction and retention, whereas the Account Manager emphasizes managing client accounts and driving sales growth. Understanding these differences helps candidates target the right roles based on their skills and career goals.
More about Full Time Customer Success Manager Edtech jobs
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Cities with the most Full Time Customer Success Manager Edtech job openings:
What are the most commonly searched types of Customer Success Manager Edtech jobs?
The most popular types of Customer Success Manager Edtech jobs are:
What states have the most Full Time Customer Success Manager Edtech jobs?
States with the most job openings for Full Time Customer Success Manager Edtech jobs include:
What job categories do people searching Full Time Customer Success Manager Edtech jobs look for?
The top searched job categories for Full Time Customer Success Manager Edtech jobs are:
Job description
Job Type
Full-time
Description
The Customer Success Manager (CSM) is responsible for onboarding new customers and building deep relationships with our existing client base. In this role you will work cross functionally with clients, sales and product teams driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. As a Customer Success Manager, you will work to understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product road map. CSMs are involved in the pre-sales process of the customer journey with product demo and trail engagement and continue post-sale with onboarding, engagement, expansion and renewal activities.
DUTIES AND RESPONSIBILITIES:
• Serve as an adviser to PurpleLab's prospective and new customers to ensure successful onboarding, engagement, renewals, and expansion of the client relationship.
• Understand customer outcomes by communicating with customers, analyzing customer health metrics, and gathering other feedback.
• Represent the voice of the customer to provide input into every core product, marketing, and sales process.
• Collaborate closely with team members to support renewals and expansion opportunities.
• Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support.
• Collaborate with the engineering and development team to set up or configure our software platform as per customers' requirements and troubleshoot technical issues raised by customers.
• Gauge customers' levels of engagement with the company and provide feedback to the other teams regarding product and service improvements.
• Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base.
• Staying informed about competing products and services.
• Perform other duties as assigned to support business needs and company objectives.
Requirements
• Bachelor's degree is required.
• 5+ years customer success experience in SaaS and/or DaaS services industry is required.
• Advertising, healthcare data analytics, Life Science or Payer Provider market experience is required.
• Experience with SQL or other data analytics tools is required.
Salary Description
85,000-130,000
Full-time
Description
The Customer Success Manager (CSM) is responsible for onboarding new customers and building deep relationships with our existing client base. In this role you will work cross functionally with clients, sales and product teams driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. As a Customer Success Manager, you will work to understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product road map. CSMs are involved in the pre-sales process of the customer journey with product demo and trail engagement and continue post-sale with onboarding, engagement, expansion and renewal activities.
DUTIES AND RESPONSIBILITIES:
• Serve as an adviser to PurpleLab's prospective and new customers to ensure successful onboarding, engagement, renewals, and expansion of the client relationship.
• Understand customer outcomes by communicating with customers, analyzing customer health metrics, and gathering other feedback.
• Represent the voice of the customer to provide input into every core product, marketing, and sales process.
• Collaborate closely with team members to support renewals and expansion opportunities.
• Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support.
• Collaborate with the engineering and development team to set up or configure our software platform as per customers' requirements and troubleshoot technical issues raised by customers.
• Gauge customers' levels of engagement with the company and provide feedback to the other teams regarding product and service improvements.
• Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base.
• Staying informed about competing products and services.
• Perform other duties as assigned to support business needs and company objectives.
Requirements
• Bachelor's degree is required.
• 5+ years customer success experience in SaaS and/or DaaS services industry is required.
• Advertising, healthcare data analytics, Life Science or Payer Provider market experience is required.
• Experience with SQL or other data analytics tools is required.
Salary Description
85,000-130,000
About PurpleLab
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Furlong, PA, US
Year founded
2015