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Commission Customer Success Manager Edtech Jobs (NOW HIRING)

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Group includes Clever, the top US K-12 EdTech platform, and popular learning apps like DragonBox ... The Senior Customer Success Manager can provide a successful track record of handling Large ...

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

The Customer Success Manager is responsible for supporting the client's adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solution. The Customer Success Manager is ...

Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... This role may be eligible for additional incentive compensation in the form of either commission or ...

Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week required in the Scottsdale Office) Lead Forensics is a dynamic and innovative SaaS company that is ...

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... This role may be eligible for additional incentive compensation in the form of either commission or ...

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

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The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

As the Customer Success Manager , you will play a critical role within the ChargeAfter Customer Success team, focused on maximizing customer value by driving adoption, performance, and long-term ...

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

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Commission Customer Success Manager Edtech information

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$32.5K

$83.1K

$140K

How much do commission customer success manager edtech jobs pay per year?

As of Jun 1, 2026, the average yearly pay for commission customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Commission Customer Success Manager Edtech vs Commission Account Manager Edtech?

AspectCommission Customer Success Manager EdtechCommission Account Manager Edtech
Primary FocusCustomer retention, onboarding, and successAccount growth, sales, and client relationships
Required SkillsCustomer service, communication, product knowledgeSales, negotiation, relationship management
Work EnvironmentCollaborative, customer-facing roles within edtech companiesClient-facing, sales-driven roles in edtech firms
CertificationsCustomer success or related certifications often preferredSales or account management certifications beneficial

The main difference is that the Commission Customer Success Manager Edtech focuses on ensuring customer satisfaction and retention, while the Commission Account Manager Edtech emphasizes growing accounts and sales. Both roles require strong communication skills and industry knowledge but serve different stages of the customer lifecycle.

What cities are hiring for Commission Customer Success Manager Edtech jobs? Cities with the most Commission Customer Success Manager Edtech job openings:
What are the most commonly searched types of Customer Success Manager Edtech jobs? The most popular types of Customer Success Manager Edtech jobs are:
What states have the most Commission Customer Success Manager Edtech jobs? States with the most job openings for Commission Customer Success Manager Edtech jobs include:

Senior Strategic Customer Success Manager

Staff Finders Inc

Westlake, TX โ€ข On-site, Remote

Other

Medical, PTO

Posted 13 days ago


Job description

About the job Senior Strategic Customer Success Manager
Senior Strategic Customer Success Manager
Remote (Hybrid near Draper, UT or Westlake/Dallas, TX)
Job Summary
The Senior Strategic Customer Success Manager (CSM) is responsible for owning the customer lifecycle for a portfolio of strategic accounts from onboarding and implementation through adoption, renewal, and growth. This role requires building strong, trusted relationships, ensuring measurable business outcomes, and acting as a customer advocate. The CSM will collaborate closely with Sales and other internal teams to design and execute customer success plans that drive long-term value and retention.
Responsibilities

  • Serve as the primary point of contact for strategic accounts, overseeing onboarding, adoption, renewal, and expansion.
  • Anticipate customer needs and proactively address challenges to ensure seamless account health and retention.
  • Successfully onboard customers by guiding deployment, adoption, and full utilization of services.
  • Monitor customer experience using internal tools and metrics, taking timely action to improve satisfaction and value realization.
  • Act as a trusted advisor, building strong executive-level relationships and helping customers define and achieve success.
  • Collaborate with Account Executives, Account Managers, and cross-functional partners to align customer success efforts with growth strategies.
  • Facilitate business reviews, trainings, webinars, and other key engagements to drive customer adoption and outcomes.
  • Respond directly to technical inquiries when possible, or coordinate with internal experts to resolve customer issues.
  • Prepare and deliver compelling presentations tailored to customer needs and goals.
  • Travel up to 50% as required to support customer engagements.
Required Qualifications
  • Bachelors degree in Sales or equivalent professional experience.
  • 35 years of progressive experience in customer success, sales, consulting, or technical enablement.
  • Strong background working with Gainsight and Salesforce.
  • Experience implementing new processes within customer success functions.
  • Proven ability to build executive-level relationships and drive adoption within enterprise accounts.
  • Understanding of SaaS environments, including license management, onboarding, training, and success measurement.
  • Excellent communication, customer service, and presentation skills.
  • Experience in workforce development, skills-based learning, or EdTech.
  • Organized, self-motivated, and capable of thriving in a fast-paced, entrepreneurial environment.
Nice to Have
  • Technical aptitude with development and IT solutions.
  • Experience facilitating executive business reviews and strategy sessions.
  • Prior success navigating complex enterprise customer relationships.
Work Model
  • Remote role with hybrid expectations for applicants located within 45 miles of Draper, UT, or Westlake/Dallas, TX offices (on-site Tuesday - Thursday; remote flexibility Monday & Friday).
Why You'll Love Working Here
  • Mission-driven culture focused on innovation and lifelong learning.
  • Blended remote and hybrid workplace flexibility.
  • Strong commitment to diversity, belonging, and team member growth.
  • Comprehensive benefits including competitive compensation, medical coverage, unlimited PTO, Summer Fridays, wellness reimbursements, professional development funds, and more.