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Commission Customer Success Manager Edtech Jobs (NOW HIRING)

Darktrace Limited

Customer Success Manager

Chicago, IL · Hybrid

$100K - $115K/yr

Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by ... As a Customer Success Manager, you will manage a portfolio of 30-40 existing Darktrace customers to ...

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Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

GardaWorld

Customer Success Manager

Hanover, MD

$70K/yr

What's in it for You Competitive salary: ' $70,000.00 annual salary Commission + Bonus eligible ... a Customer Success Manager Build and maintain strong, lasting customer relationships across ...

GardaWorld

Customer Success Manager

Hanover, MD · On-site

$70K/yr

Commission + Bonus eligible. * Work site location: Hannover, MD * Comprehensive benefits: medical ... Customer Success Manager * Build and maintain strong, lasting customer relationships across ...

GardaWorld

Customer Success Manager

Hanover, MD

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building ... Commission + Bonus eligible. * Work site location: Hannover, MD * Comprehensive benefits: medical ...

Darktrace Limited

Customer Success Manager

Los Angeles, CA · Hybrid

$100K - $120K/yr

Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by ... As a Customer Success Manager, you will manage a portfolio of 30-40 existing Darktrace customers to ...

GardaWorld

Customer Success Manager

Hanover, MD · On-site

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building ... Commission + Bonus eligible. * Work site location: Hannover, MD * Comprehensive benefits: medical ...

SWBC

Customer Success Manager

San Antonio, TX · On-site

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... This role may be eligible for additional incentive compensation in the form of either commission or ...

Decisions

Customer Success Manager

Virginia Beach, VA · On-site

Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week required in the Scottsdale Office) Lead Forensics is a dynamic and innovative SaaS company that is ...

Flip CX

Customer Success Manager

Marina Del Rey, CA

$80K - $110K/yr

Customer Success Manager Location: Marina del Rey, CA (Onsite M-F) Flip is an innovative company ... This role is also eligible for bonus and/or commission as well as equity, in accordance with ...

SWBC

Customer Success Manager

Grand Rapids, MI · On-site

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... This role may be eligible for additional incentive compensation in the form of either commission or ...

Bee Genius

Customer Success Manager

Oakland, CA

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Captivea USA

Customer Success Manager

Orlando, FL

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

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All JobsCustomer Success Edtech JobsCommission Customer Success Manager Edtech Jobs

Commission Customer Success Manager Edtech information

See salary details

$32.5K

$83.1K

$140K

How much do commission customer success manager edtech jobs pay per year?

As of Jun 14, 2026, the average yearly pay for commission customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Commission Customer Success Manager Edtech vs Commission Account Manager Edtech?

AspectCommission Customer Success Manager EdtechCommission Account Manager Edtech
Primary FocusCustomer retention, onboarding, and successAccount growth, sales, and client relationships
Required SkillsCustomer service, communication, product knowledgeSales, negotiation, relationship management
Work EnvironmentCollaborative, customer-facing roles within edtech companiesClient-facing, sales-driven roles in edtech firms
CertificationsCustomer success or related certifications often preferredSales or account management certifications beneficial

The main difference is that the Commission Customer Success Manager Edtech focuses on ensuring customer satisfaction and retention, while the Commission Account Manager Edtech emphasizes growing accounts and sales. Both roles require strong communication skills and industry knowledge but serve different stages of the customer lifecycle.

What cities are hiring for Commission Customer Success Manager Edtech jobs? Cities with the most Commission Customer Success Manager Edtech job openings:
What are the most commonly searched types of Customer Success Manager Edtech jobs? The most popular types of Customer Success Manager Edtech jobs are:
What states have the most Commission Customer Success Manager Edtech jobs? States with the most job openings for Commission Customer Success Manager Edtech jobs include:
Commission Customer Success Manager Edtech jobs near you

Customer Success Manager

Darktrace Limited

Chicago, IL • Hybrid

$100K - $115K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

Job description

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.
Job Description:
In the Enterprise Customer Success Manager role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a quarterly quota. You should have a passion to learn about cybersecurity and AI, while always wanting to deliver the best service to our customers.
Please note this role is hybrid. 3 days in the Chicago office.
Key Duties & Responsibilities

  • As a Customer Success Manager, you will manage a portfolio of 30-40 existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). You will report to the Director of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts.
  • Conduct business reviews with client executive leadership and health checks on the deployment to drive satisfaction and desired business outcomes.
  • Present, discuss, and demonstrate Darktrace cyber threat defense solutions to CISOs and information security experts as required.
  • Identify, nurture, and negotiate upsell and cross-sell opportunities by aligning our suite of products to our customers' evolving use cases and needs.
  • Ensure customers are set up for success and facilitate the renewal at the end of the subscription term.
  • Analyze customer engagement levels to assess risk and execute action plans to progress account health.
  • Manage customer escalations to resolution, leveraging cross-functional teams within the business.
  • Mentor developing Customer Success Managers on the team by sharing best practices and helping ramp up new team members.
  • Build strategic partnerships with Renewal Directors, Sales, Cyber Technology Specialists, and other internal teams to drive alignment and develop tailored solutions for complex accounts.
Qualifications & Experience
  • A minimum of 5 years of experience in a role that encompasses Customer Success, Project Management, Business Development, Technical Account Management, Client Service, or Consulting.
  • Strong communication and presentation skills, with the ability to effectively communicate with senior business professionals across every industry vertical.
  • Familiarity with enterprise networking technology (preferred, not required) and a foundational understanding of cybersecurity concepts.
  • Strong time management skills, self-motivation, and the ability to work effectively as part of a team.
Compensation: We are able to provide $100k-$115k on the base plus commission 80/20 split.
Benefits:
  • 100% medical, dental and vision insurance, plus dependents
  • Paid parental leave
  • Pet insurance Discount
  • Life insurance
  • Commuter benefits
  • 401(k)
  • Employee Assistance Program

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