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Customer Success Representative Jobs in Florida (NOW HIRING)

4over

Customer Success Rep I - FL plant

Doral, FL

$18 - $19/hr

Customer Success Rep I - FL plant Regular Full Time INDIRECT, Miami, FL, US 6 days ago - Requisition ID: 2761 Salary Range: $18.00 To $19.00 Hourly Do you love solving problems, making someone's day ...

4over

Customer Success Rep I - FL plant

Doral, FL

$18 - $19/hr

Customer Success Rep I - FL plant Regular Full Time INDIRECT, Miami, FL, US 6 days ago - Requisition ID: 2761 Salary Range: $18.00 To $19.00 Hourly Do you love solving problems, making someone's day ...

4 Over llc

Customer Success Rep I - FL plant

Miami, FL · On-site

$18 - $19/hr

The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer ...

4over

Customer Success Associate

Doral, FL

4over, Inc. is seeking a Customer Success Representative at their Miami, FL plant to deliver exceptional support and solutions. This full-time role involves helping customers via phone and chat ...

4over

Customer Success Associate

Doral, FL

4over, Inc. is seeking a Customer Success Representative at their Miami, FL plant to deliver exceptional support and solutions. This full-time role involves helping customers via phone and chat ...

4over

Customer Success Rep I - FL plant

Miami, FL

$18 - $19/hr

Customer Success Representative (CSR) At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and ...

4over

Customer Success Rep I - FL plant

Miami, FL

$18 - $19/hr

Customer Success Representative (CSR) At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and ...

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All JobsCustomer Success Representative JobsCustomer Success Representative Jobs in Florida

Customer Success Representative information

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How much do customer success representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer success representative in Florida is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.85 per hour, depending on experience, location, and employer.

What is a customer success representative?

Customer Success Representatives are professionals who work to ensure that customers have a positive experience with a company's products or services. Their role involves onboarding new clients, addressing customer concerns, and helping clients achieve their desired outcomes. They often serve as the main point of contact for customers, proactively identifying issues, providing solutions, and fostering long-term relationships to drive retention and satisfaction. Customer Success Representatives also gather feedback to help improve products and services.

How does a customer success representative typically collaborate with other departments to resolve client issues?

Customer Success Representatives often work closely with teams such as Sales, Product, and Support to address client needs and ensure a smooth user experience. When a customer encounters a challenge, the representative may coordinate with the Support team for technical troubleshooting or escalate product feedback to the Product team for improvements. Regular cross-departmental meetings and clear communication channels are common, helping to resolve issues efficiently and keep clients satisfied. This collaborative environment is key to delivering consistent, high-quality service and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a customer success representative, and why are they important?

To thrive as a Customer Success Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk and basic data analysis skills are commonly required. Exceptional interpersonal skills, empathy, and proactive engagement set top performers apart in this role. These skills are vital for building lasting customer relationships, ensuring satisfaction, and driving customer retention and growth.

What is the difference between Customer Success Representative vs Customer Support Specialist?

AspectCustomer Success RepresentativeCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and retentionReactively resolves customer issues and inquiries
Work EnvironmentOngoing relationship management, account reviewsHandling support tickets, troubleshooting
Required SkillsCommunication, relationship-building, product knowledgeTechnical troubleshooting, problem-solving
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including tech and retail

While both roles involve customer interaction, Customer Success Representatives focus on proactive engagement to foster long-term relationships, whereas Customer Support Specialists primarily address immediate technical issues. Understanding these differences helps organizations assign the right roles to improve customer satisfaction and retention.

More about Customer Success Representative jobs

What are the most commonly searched types of Customer Success Representative jobs in Florida?

The most popular types of Customer Success Representative jobs in Florida are:

What are popular job titles related to Customer Success Representative jobs in Florida?

For Customer Success Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Success Representative jobs in Florida look for?

The top searched job categories for Customer Success Representative jobs in Florida are:

What cities in Florida are hiring for Customer Success Representative jobs?

Cities in Florida with the most Customer Success Representative job openings:

What are popular job titles related to Customer Success Representative jobs in FL?

For Customer Success Representative jobs in FL, the most frequently searched job titles are:

Customer Success Representative jobs near you
Infographic showing various Customer Success Representative job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,640 per year, or $18.1 per hour.

Customer Success Representative

Infinity Management Group

Tampa, FL • On-site

Other

Posted 6 days ago

Job description

Infinity Management Group was founded on the belief that sales should feel like a 5-star service and not just a transaction. In partnership with top-tier home improvement experts, we help educate customers on quality home improvement and construction services - all while providing our team entry points into rewarding professional pathways.


Our Customer Success Representatives serve as brand ambassadors, communicators, and community protectors. We don’t just sell solutions; we represent peace of mind. Our team prides itself on sales and account management done right, careers done better, and impact done daily.


What You’ll Be Doing

Help customers feel safe, supported, and empowered in this performance-based role. As a Customer Success Representative, you’ll turn home improvement solutions into peace of mind. You’ll work closely with clients to ensure they understand their options, feel heard, and receive top-tier service - all while growing your skills and making a genuine impact.


Your Job As A Customer Success Representative Will Involve:

  • Guiding residential customers through home improvement sales solutions with clarity and compassion, ensuring they feel secure and confident in their choices
  • Addressing questions and concerns with patience and expertise, transforming worries into reassurance
  • Developing tailored recommendations based on customer needs, lifestyle, and property specifics through a sales consultation
  • Following up proactively with customers to check on service satisfaction and offer additional support when needed
  • Collaborating closely with field technicians, service teams, and fellow Customer Success Representatives to deliver seamless customer experiences
  • Keeping detailed, accurate records of customer interactions, preferences, and service plans
  • Meeting and exceeding individual and team sales goals through genuine, needs-based selling
  • Actively participating in training and coaching sessions to enhance your product knowledge and customer engagement skills


What We Look For

The qualifications and skills we seek in a Customer Success Representative include:

  • Strong communication skills: you listen as well as you speak
  • Empathy and patience when dealing with customer concerns or fears
  • Confidence to recommend solutions and guide customers through decisions
  • Ability to multitask in a dynamic, fast-paced environment
  • Basic computer and CRM knowledge
  • Previous experience in customer service, sales, or hospitality is a plus - but not required
  • Self-motivated mindset with a genuine passion for helping people


What You’ll Enjoy

Every Customer Success Representative should benefit from:

  • Industry-leading training with mentorship and continuous learning opportunities
  • Supportive team culture where your voice is heard and valued
  • Opportunities for advancement into senior customer success or leadership roles

Apply