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Remote Customer Success Jobs in Florida (NOW HIRING)

Stryker

Customer Success Manager (Remote)

Orlando, FL · Remote

$116K - $193K/yr

Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption ...

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location ... Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ...

7Figures

Customer Success Specialist

Miami, FL · On-site +1

Customer Success Specialist | Remote Remote | Full-Time | $300-$400 USD/month - India, Pakistan, Philippines We're looking for a Customer Success Specialist who is organized, responsive, and great at ...

Melio

Customer Success Manager

Miami, FL · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

Threshold 360

Customer Success Manager

Tampa, FL · On-site +1

Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has ... No reshoots. We're looking for a Customer Success Manager to own and grow our customer ...

CentralReach

Customer Success Lead

Fort Lauderdale, FL · On-site +1

As a Customer Success Lead (CSL), you will be responsible for building relationships and ... However, we will consider remote candidates located in MST/PST time zones to accommodate our west ...

Truv

$150K - $230K/yr

We are seeking a Customer Success Director to serve as a trusted advisor to our as a trusted ... Fully Remote. * Health, dental, and vision benefits. * 401(k) * Flexible time off. * Work with ...

Worth AI

Customer Success Manager

Orlando, FL · On-site +1

As part of our dynamic team, you will be instrumental in driving customer satisfaction and long-term success by fostering relationships and ensuring customers gain maximum value from our products.

AJAIA

Customer Success Manager

Fort Lauderdale, FL · On-site +1

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

Amadeus

The Customer Success Manager (CSM) is responsible for managing small & medium customer(s) & empowering them to unlock the most value of Amadeus solutions for higher return on their investment and ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site +1

As the Customer Success Manager you will be the expert in best practices and product adoption ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving ... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Florida

Remote Customer Success information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do remote customer success jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote customer success in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Florida?

The most popular types of Customer Success jobs in Florida are:

What are popular job titles related to Remote Customer Success jobs in Florida?

For Remote Customer Success jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success jobs in Florida look for?

The top searched job categories for Remote Customer Success jobs in Florida are:

What cities in Florida are hiring for Remote Customer Success jobs?

Cities in Florida with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Remote Customer Success Representative

Globe Life American Income Division

Cape Coral, FL • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 21 days ago

Job description

Remote Client Service Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career with Purpose, Growth & Flexibility
Are you looking for a career that combines meaningful work, professional development, and the flexibility to work from home?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Service Representatives. In this role, you'll help working families understand their available benefits while delivering exceptional customer service and building long-term client relationships.
Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, mentorship, and support you need to succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we combine financial strength with a people-first culture focused on mentorship, leadership development, and long-term career growth.
Our mission is simple:
Protect every child and serve all working people.
What You'll Do
As a Remote Client Service Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Support & Service
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information in a clear, professional manner
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate client records and documentation
Relationship Building
  • Build strong, long-term client relationships through trust and professionalism
  • Deliver exceptional customer service during every interaction
  • Help clients make informed decisions about protecting themselves and their families
  • Maintain consistent communication throughout the client experience
Professional Development
  • Participate in ongoing virtual training and mentorship programs
  • Attend leadership development workshops and coaching sessions
  • Learn industry products, systems, and best practices
  • Strengthen communication, customer service, and leadership skills
  • Collaborate with a supportive remote team
Why Join AO?
Established & Trusted Organization
  • More than 70 years of serving working families
  • Member of the Globe Life family of companies
  • Financially strong organization with a long history of stability
  • Fully remote work environment
Professional Growth
  • Comprehensive onboarding and training
  • Weekly coaching and mentorship
  • Leadership development opportunities
  • Promotion from within
  • Performance-based career advancement
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No daily commute
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training
  • No prior experience required
  • Structured onboarding
  • Weekly virtual coaching
  • Leadership mentoring
  • Ongoing professional development
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities through client renewals
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Industry-leading virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving abilities
  • Professionalism and integrity
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Client Relations
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Sales
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for individuals who are motivated to learn and grow.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a meaningful remote career where you can help working families, develop professionally, and build long-term success, we'd love to hear from you.
Apply today and start building a future with flexibility, purpose, and unlimited career potential.
Work From Home. Help Families. Grow with AO. 🚀

Apply