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Remote Customer Success Jobs in Florida (NOW HIRING)

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location ... Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ...

Talent Voyager

Customer Success Manager

Tampa, FL · On-site +1

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Location: Tampa, Florida - Rocky Point area (the company is open to both hybrid and remote ...

Threshold 360

Customer Success Manager

Tampa, FL · On-site +1

Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has ... No reshoots. We're looking for a Customer Success Manager to own and grow our customer ...

Melio

Customer Success Manager

Miami, FL · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

CentralReach

Customer Success Lead

Fort Lauderdale, FL · On-site +1

As a Customer Success Lead (CSL), you will be responsible for building relationships and ... However, we will consider remote candidates located in MST/PST time zones to accommodate our west ...

QuickNode

Customer Success Manager

Miami, FL · Remote

$154K - $172K/yr

We are a global remote company with an HQ in Miami, Florida. The Role As a Customer Success Manager at Quicknode, you will be responsible for nurturing our top accounts to drive greater adoption ...

Truv

$80K - $100K/yr

We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... Fully Remote. * Health, dental, and vision benefits. * 401(k) * Flexible time off. * Work with ...

Truv

Customer Success Manager

Miami, FL · Remote

$80K - $100K/yr

We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... Fully Remote. * Health, dental, and vision benefits. * 401(k) * Flexible time off. * Work with ...

Worth AI

Customer Success Manager

Orlando, FL · On-site +1

As part of our dynamic team, you will be instrumental in driving customer satisfaction and long-term success by fostering relationships and ensuring customers gain maximum value from our products.

AJAIA

Customer Success Specialist

Fort Lauderdale, FL · On-site +1

As the Customer Success Specialist, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...

AJAIA

Customer Success Manager

Fort Lauderdale, FL · On-site +1

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

Deepwatch

Customer Success Manager

Tampa, FL · On-site +1

Director, Customer Success Location: Hybrid Tampa, FL As a Customer Success Manager (CSM) at Deepwatch, you will be the primary point of contact for our customers, guiding them through their journey ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Florida

Remote Customer Success information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do remote customer success jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote customer success in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Florida? The most popular types of Customer Success jobs in Florida are:
What are popular job titles related to Remote Customer Success jobs in Florida? For Remote Customer Success jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Florida look for? The top searched job categories for Remote Customer Success jobs in Florida are:
What cities in Florida are hiring for Remote Customer Success jobs? Cities in Florida with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Florida as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Customer Success Specialist

Naztec International Group

West Palm Beach, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Naztec International Group is seeking a proactive, customer-focused Customer Success Specialist to join our growing remote team. In this role, you will serve as a trusted partner to clients by ensuring they receive exceptional service, timely support, and a seamless experience throughout their engagement with our company.
As a Customer Success Specialist, you will build strong client relationships, coordinate with internal teams, resolve inquiries, monitor customer satisfaction, and help clients maximize the value of Naztec International Group's consulting and technology services. Your ability to communicate effectively, solve problems, and manage multiple priorities will directly contribute to long-term client success and business growth.
This position is ideal for someone who enjoys working with people, building lasting professional relationships, and delivering an outstanding customer experience in a collaborative remote environment.
Key Responsibilities
  • Serve as the primary point of contact for assigned clients, ensuring a positive and professional customer experience.
  • Build and maintain strong, long-term relationships through proactive communication and regular follow-ups.
  • Guide new clients through the onboarding process, ensuring a smooth transition and successful implementation of services.
  • Respond promptly to client inquiries, questions, and service requests through email, phone, and virtual meetings.
  • Collaborate with internal departments, including Operations, Project Management, IT, and Recruiting, to coordinate client needs and resolve issues efficiently.
  • Monitor customer accounts, project milestones, and service deliverables to ensure expectations are met.
  • Identify potential challenges and proactively recommend solutions to improve customer satisfaction and retention.
  • Track customer interactions and maintain accurate records within the company's CRM and internal systems.
  • Prepare reports on customer engagement, service performance, and client feedback.
  • Assist with renewals, service expansions, and identifying opportunities to strengthen client partnerships.
  • Gather customer feedback and share insights to support continuous process improvements and service enhancements.
  • Maintain a thorough understanding of Naztec International Group's services, solutions, and business operations.
  • Support multiple client accounts while maintaining exceptional attention to detail and responsiveness.
  • Perform additional customer success and administrative responsibilities as assigned.

Requirements
  • Bachelor's degree in Business, Communications, Marketing, Management, or a related field (or equivalent professional experience).
  • 2+ years of experience in Customer Success, Account Management, Customer Support, Client Services, Business Operations, or a related role.
  • Experience supporting business clients in consulting, technology, staffing, engineering, or professional services environments is preferred.
  • Experience using CRM platforms and customer success tools.
  • Proficiency with Microsoft Office and Google Workspace.
  • Experience using collaboration and project management platforms such as Salesforce, HubSpot, Asana, Monday.com, Jira, ClickUp, Slack, or Microsoft Teams is a plus.

Benefits
  • Annual performance bonus opportunities
  • Medical, Dental, and Vision Insurance
  • 401(k) with company matching
  • Paid Time Off (PTO)
  • Paid Holidays
  • Flexible remote work environment
  • Home office equipment support
  • Professional development and training
  • Career growth opportunities
  • Employee Assistance Program
  • Life Insurance
  • Short-Term & Long-Term Disability Coverage
  • Wellness initiatives

Apply