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Entry Level Customer Success Jobs in Florida (NOW HIRING)

ADP

Entry-Level Customer Support Representative

Miami, FL · On-site

$14.50 - $19.75/hr

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the ... No two days are the same, and our training program will set you up for success from day one. If so ...

ADP

Entry-Level Customer Support Representative

Miami, FL · Hybrid

$14.50 - $19.75/hr

... * Entry-Level Customer Support Representative Are you a recent graduate looking to launch your ... No two days are the same, and our training program will set you up for success from day one. If so ...

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Entry Level Customer Success information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do entry level customer success jobs pay per year?

As of Aug 8, 2026, the average yearly pay for entry level customer success in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the most commonly searched types of Customer Success jobs in Florida? The most popular types of Customer Success jobs in Florida are:
What are popular job titles related to Entry Level Customer Success jobs in Florida? For Entry Level Customer Success jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success jobs in Florida look for? The top searched job categories for Entry Level Customer Success jobs in Florida are:
What cities in Florida are hiring for Entry Level Customer Success jobs? Cities in Florida with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Florida as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Entry-Level Customer Support Representative

ADP

Miami, FL • On-site

$14.50 - $19.75/hr

Full-time

PTO

Posted 25 days ago

Job description

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the office 3 days a week and working at home 2 days a week.
  • Entry-Level Customer Support Representative
    Are you a recent graduate looking to launch your career? Do you want to join a company offering real growth opportunities and hands-on, paid training? If you're a natural communicator who enjoys helping people solve problems, this could be the perfect first step in your career.
    About the Role As a Customer Support Representative, you'll be the first point of contact for our customers - handling inbound and outbound calls, answering questions, resolving issues, and making sure every interaction leaves a great impression. No two days are the same, and our training program will set you up for success from day one.

If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP,watch here: https://adp.careers/Client_Services_Videos
TO SUCCEED IN THIS ROLE:Required Qualifications
What You'll Do
  • Answer inbound calls and make outbound calls to assist customers with questions and issues
  • Resolve customer concerns clearly, professionally, and efficiently
  • Follow up on cases to ensure timely resolution
  • Learn our products/systems and stay current on policies and procedures
  • Meet daily performance goals in a structured, metrics-driven environment

What We're Looking For
  • Recent graduates and entry-level candidates welcome - no prior call center experience required
  • Strong verbal and written communication skills
  • Comfortable working in a fast-paced, structured environment
  • Reliable, professional, and eager to learn
  • High school diploma or equivalent required; college degree a plus but not required

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!
#LI-Hybrid
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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