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Remote Customer Success Representative Jobs in Florida

Threshold 360

Customer Success Manager

Tampa, FL · On-site +1

Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has ... ll represent the customer perspective to the team, not just log tickets • CS infrastructure ...

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location ... Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ...

Melio

Customer Success Manager

Miami, FL · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

CentralReach

Customer Success Lead

Fort Lauderdale, FL · On-site +1

As a Customer Success Lead (CSL), you will be responsible for building relationships and ... However, we will consider remote candidates located in MST/PST time zones to accommodate our west ...

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Remote Customer Success Representative information

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How much do remote customer success representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote customer success representative in Florida is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are the most commonly searched types of Customer Success Representative jobs in Florida?

The most popular types of Customer Success Representative jobs in Florida are:

What are popular job titles related to Remote Customer Success Representative jobs in Florida?

For Remote Customer Success Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Representative jobs in Florida look for?

The top searched job categories for Remote Customer Success Representative jobs in Florida are:

What cities in Florida are hiring for Remote Customer Success Representative jobs?

Cities in Florida with the most Remote Customer Success Representative job openings:

Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,640 per year, or $18.1 per hour.

Remote Customer Success Representative

Globe Life American Income Division

Cape Coral, FL • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 7 days ago

Job description

Remote Client Service Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career with Purpose, Growth & Flexibility
Are you looking for a career that combines meaningful work, professional development, and the flexibility to work from home?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Service Representatives. In this role, you'll help working families understand their available benefits while delivering exceptional customer service and building long-term client relationships.
Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, mentorship, and support you need to succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we combine financial strength with a people-first culture focused on mentorship, leadership development, and long-term career growth.
Our mission is simple:
Protect every child and serve all working people.
What You'll Do
As a Remote Client Service Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Support & Service
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information in a clear, professional manner
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate client records and documentation
Relationship Building
  • Build strong, long-term client relationships through trust and professionalism
  • Deliver exceptional customer service during every interaction
  • Help clients make informed decisions about protecting themselves and their families
  • Maintain consistent communication throughout the client experience
Professional Development
  • Participate in ongoing virtual training and mentorship programs
  • Attend leadership development workshops and coaching sessions
  • Learn industry products, systems, and best practices
  • Strengthen communication, customer service, and leadership skills
  • Collaborate with a supportive remote team
Why Join AO?
Established & Trusted Organization
  • More than 70 years of serving working families
  • Member of the Globe Life family of companies
  • Financially strong organization with a long history of stability
  • Fully remote work environment
Professional Growth
  • Comprehensive onboarding and training
  • Weekly coaching and mentorship
  • Leadership development opportunities
  • Promotion from within
  • Performance-based career advancement
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No daily commute
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training
  • No prior experience required
  • Structured onboarding
  • Weekly virtual coaching
  • Leadership mentoring
  • Ongoing professional development
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities through client renewals
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Industry-leading virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving abilities
  • Professionalism and integrity
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Client Relations
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Sales
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for individuals who are motivated to learn and grow.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a meaningful remote career where you can help working families, develop professionally, and build long-term success, we'd love to hear from you.
Apply today and start building a future with flexibility, purpose, and unlimited career potential.
Work From Home. Help Families. Grow with AO. 🚀

Apply