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Remote Telephone Operator Jobs in Florida (NOW HIRING)

TicketNetwork

Contact Center Agent II (Remote)

Edgewater, FL · On-site +1

$14 - $19/hr

... operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce ... Contacts selling partners and FedEx via telephone, email, or support ticket to discuss and confirm ...

EVENING POST GROUP

CASE MANAGER

Plantation, FL · Remote

$19 - $24.50/hr

... operating procedures. · Ensures all VA administrative and regulatory deadlines are met. · ... telephone and working on a computer. Remote Work from Home Requirements: · Not all positions are ...

Advocacy Solutions

CASE MANAGER

Plantation, FL · Remote

$19 - $24.50/hr

... operating procedures. · Ensures all VA administrative and regulatory deadlines are met. · ... telephone and working on a computer. Remote Work from Home Requirements: · Not all positions are ...

Advocacy Solutions

CASE MANAGER

Plantation, FL · On-site +1

$19 - $24.50/hr

... operating procedures. • Ensures all VA administrative and regulatory deadlines are met. • ... a telephone and working on a computer. Remote Work from Home Requirements: • Not all positions ...

BluZinc

Sales Manager SDR

Tampa, FL · On-site +1

Sales Manager, USA remote based job opening for a Tampa Area, Florida headquartered small ... Contribute to sales strategy, tactics and planning with the CEO and COO * Able to build rapport ...

BluZinc

Sales Manager Director

Tampa, FL · On-site +1

Sales Manager, USA remote based job opening for a Tampa, Florida addressed small independent ... Professional, knowledgeable and well presented - including telephone, video virtual meetings and in ...

Lincare

Customer Service Rep

Jacksonville Beach, FL · Remote

$14.25 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve ... Verifies and updates demographic information such as address and telephone number in computerized ...

Only Data Entry

Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Florida

Remote Telephone Operator information

See Florida salary details

$6

$13

$18

How much do remote telephone operator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote telephone operator in Florida is $13.35, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $14.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are the most commonly searched types of Telephone Operator jobs in Florida? The most popular types of Telephone Operator jobs in Florida are:
What are popular job titles related to Remote Telephone Operator jobs in Florida? For Remote Telephone Operator jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Florida look for? The top searched job categories for Remote Telephone Operator jobs in Florida are:
What cities in Florida are hiring for Remote Telephone Operator jobs? Cities in Florida with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Florida as of June 2026, with employment types broken down into 1% As Needed, 46% Full Time, 47% Part Time, 4% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,760 per year, or $13.3 per hour.
REMOTE Customer Service Representative

REMOTE Customer Service Representative

Advocacy Solutions

Plantation, FL • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits? The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. They will provide great customer service and have a clear phone presence. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday - Friday from 8:00 am to 5:00 pm. This is a remote work from home position.
Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays.
Essential Functions:
  • Interacts with customers via telephone, email, or in person to provide support and information on services.
  • Collects and enters information for services.
  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers' problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Performs other related duties as assigned.

Required Skills/Abilities:
  • Must be able to talk on the phone and type at the same time
  • Excellent reading, writing, and verbal communication skills including active listening
  • Must pass a background check and typing test with a minimum typing speed of 35WPM
  • Must have a quiet area for a home office away from noise and distractions
  • Service-oriented and able to resolve customer grievances
  • Proficient computer skills with the ability to learn new software
  • Ability to sit for a long period of time.
  • Reliable and dependable attendance.

Education and Experience:
  • This job requires a minimum of a high school diploma or G.E.D, and two years of telephone customer service or previous call center experience. Associate's degree is preferred.
  • Telephone experience is required. Auto dialer experience is highly preferred.
  • Experience using computers and performing data-entry functions.
  • Bilingual ability in English and Spanish is a plus.

Physical Requirements:
  • Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:
  • Not all positions are remote; some require that the employee work in the office.
  • Must have a desk, chair and basic essentials to work from home.
  • Must have a quiet work area without noise or distractions.
  • Must have personal high speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed.
  • Must be logged onto your work computer and able to answer calls during your normal work hours.
  • Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV

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