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Remote Telephone Operator Jobs in Florida (NOW HIRING)

Customer Service Representative

Palm Bay, FL · Remote

$13.75 - $18.50/hr

Remote Customer Service Representative - Must live in Palm Bay, Florida Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries ...

... and Remote Deposit Capture transactions. Collaborates within a team responsible for ensuring ... our operating system, for reconciliation purposes, dual verification required to ensure strong ...

... and Remote Deposit Capture transactions. Collaborates within a team responsible for ensuring ... our operating system, for reconciliation purposes, dual verification required to ensure strong ...

Customer Service Advocate I

Miami Beach, FL · Remote

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

Customer Service Rep

Jacksonville, FL · Remote

$14.50 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve ... Verifies and updates demographic information such as address and telephone number in computerized ...

Showing results 21-40

Remote Telephone Operator information

See Florida salary details

$6

$13

$18

How much do remote telephone operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote telephone operator in Florida is $13.35, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $14.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the most commonly searched types of Telephone Operator jobs in Florida?

The most popular types of Telephone Operator jobs in Florida are:

What are popular job titles related to Remote Telephone Operator jobs in Florida?

For Remote Telephone Operator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Florida look for?

The top searched job categories for Remote Telephone Operator jobs in Florida are:

What cities in Florida are hiring for Remote Telephone Operator jobs?

Cities in Florida with the most Remote Telephone Operator job openings:

Infographic showing various Remote Telephone Operator job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Remote job distribution, with an average salary of $27,760 per year, or $13.3 per hour.

Customer Service Representative

Firstsource

Palm Bay, FL • Remote

$13.75 - $18.50/hr

Full-time

Posted 12 days ago


Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 71 rated call and contact centers


Job description

Remote Customer Service Representative - Must live in Palm Bay, Florida

Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist.


What you will be doing:
Provide excellent customer service to high-value clients.
Assisting with account and product inquiries while also performing account maintenance.
Establish a professional rapport with each client.
What you will need:
The ability to work in a fast-paced environment.
Excellent verbal and written communication skills as well as above average computer abilities.
High school diploma or GED
Banking experience is preferred
Experience working in a high-volume call center preferred.
High school diploma or GED.
What we offer you:
A career at (Company Name) is more than just a job. It's the change to shape the future of fintech. At (Company Name), we offer you:
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits


What Firstsource employees say

Pay

Benefits

Hours and flexibility

Workplace

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