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Remote Anthem Jobs in Florida (NOW HIRING)

LIBERTY DENTAL

Customer Care Analyst

Tampa, FL · On-site +1

$19 - $25/hr

This is a fully remote position, but candidates must reside in Oklahoma or Florida Healthcare or ... Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options ...

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Remote Anthem information

What is the difference between Remote Anthem vs Remote Customer Service Representative?

AspectRemote AnthemRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare or insurance knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, often within healthcare or insurance sectorsRemote, in various industries including retail, telecom, and services
Employer & Industry UsageHealthcare insurers, insurance companies, healthcare providersRetail companies, telecom providers, service industries
Common Search & ComparisonYesYes

Remote Anthem roles typically involve healthcare or insurance-related customer interactions, requiring specific industry knowledge. Remote Customer Service Representatives work across various industries, focusing on general customer support. While both are remote customer service roles, the industry focus and required credentials differ, making them distinct career paths.

What are the key skills and qualifications needed to thrive as a Remote Anthem Customer Service Representative, and why are they important?

To thrive as a Remote Anthem Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Anthem-specific platforms is typically required. Outstanding interpersonal skills, patience, and adaptability help you excel in assisting diverse customers remotely. These competencies ensure efficient resolution of customer inquiries, high satisfaction, and compliance with company standards in a virtual environment.

What are Remote Anthem jobs?

Remote Anthem jobs refer to employment opportunities at Anthem, Inc. (now known as Elevance Health), that allow employees to work from home or another remote location instead of a traditional office setting. These positions span various roles, including customer service, healthcare administration, IT, and more. Remote jobs at Anthem provide flexibility and access to a broader talent pool while allowing employees to maintain a better work-life balance. Candidates typically need reliable internet access, a suitable workspace, and the necessary skills for their specific roles. Anthem offers remote positions to meet the evolving demands of both the company and its workforce.

What are some common challenges faced by professionals working in remote anthem roles, and how can they be addressed?

Professionals in remote anthem roles, such as remote customer service or support positions for Anthem, often encounter challenges like maintaining clear communication across virtual teams, managing time effectively without in-person supervision, and staying updated on company policies and tools. To address these, it's helpful to establish regular check-ins with managers, leverage collaboration platforms, and proactively seek out training and feedback. Building strong self-discipline and fostering connections with colleagues online can make the remote work experience more productive and satisfying.

What is a Remote Anthem job?

A Remote Anthem job refers to a position at Anthem, Inc. (now Elevance Health) that allows employees to work remotely from home or another location outside of a traditional office. These roles can vary across departments, including customer service, IT, healthcare management, and more. Remote positions often provide flexibility while maintaining collaboration through digital communication tools. Job requirements and expectations depend on the role, but employees typically need a reliable internet connection and a dedicated workspace.

What are popular job titles related to Remote Anthem jobs in Florida? For Remote Anthem jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Anthem jobs in Florida look for? The top searched job categories for Remote Anthem jobs in Florida are:
What cities in Florida are hiring for Remote Anthem jobs? Cities in Florida with the most Remote Anthem job openings:
Remote Anthem jobs near you
Infographic showing various Remote Anthem job openings in Florida as of July 2026, with employment types broken down into 9% Internship, 78% Full Time, 11% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Care Analyst

LIBERTY DENTAL

Tampa, FL • On-site, Remote

$19 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Liberty Dental Plan is hiring a Customer Care Analyst to take care of our members and their needs!
The Customer Care Analyst serves as a confidential, neutral resource for members, ensuring fair treatment and helping resolve conflicts efficiently. You will manage dissatisfaction calls, grievances, exempt grievances, appeals, second opinions, and other escalated inquiries-accurately documenting each case in HSP while collaborating closely with Member Services, Grievance & Appeals, Dental Consultants, and internal partners.
Please note:
This is a fully remote position, but candidates must reside in Oklahoma or Florida
Healthcare or dental industry experience is required
What You'll Do
Member Support & Communication
  • Educate members on their rights, responsibilities, and available covered dental services
  • Provide clear guidance on the complaint and appeals process
  • Respond to inquiries within established turnaround times (72 hours; 24 hours for emergencies)
  • Compose professional and comprehensive written responses
Case Management & Documentation
  • Categorize, track, and document cases accurately in HSP
  • Analyze and review previous day's call tracking for trends and corrective actions
  • Collaborate with Grievance and Appeals, Compliance, Management Teams, and Dental Consultants
Operational Excellence
  • Support inbound and outbound call needs
  • Process emails, two-way chat messages, and other communication channels
  • Assist the call center with training, help desk support, and performance guarantees
  • Ensure full compliance with corporate policies and regulatory guidelines
What Makes You Successful in This Role
  • Strong communication skills-both written and verbal
  • Ability to remain neutral, calm, and solution-oriented
  • Sound judgment and reasoning skills to route and resolve cases appropriately
  • Commitment to handling sensitive information with confidentiality
  • Drive to achieve first-call resolution whenever possible
Education & Experience
Required
  • High school diploma or GED
  • Minimum 1 year of customer service experience, preferably in a call center
  • Ability to pass a Florida Level 2 background check
Preferred
  • Bachelor's degree
  • Previous dental experience
  • Experience with:
    • HSP, Meditrac, & CRM
    • Dental terminology
    • Claims/referral processing
  • Conflict resolution experience
Skills You Bring
  • Advanced knowledge of HSP and dental terminology
  • Strong working knowledge of Microsoft Excel and Outlook
  • Ability to compose clear, comprehensive written responses
  • Experience in conflict resolution and escalated case handling
  • Strong analytical and decision-making skills

Location
Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.
Please note:
This is a fully remote position, but candidates must reside in Oklahoma or Florida
Healthcare or dental industry experience is required
What Liberty Offers
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That's why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.
We offer a first-class benefits package that includes:
  • Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
  • 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
  • 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
  • Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.
  • Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
  • Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.

Compensation
In the spirit of pay transparency, the base salary range for this position is $19.00 - $25.00 per hour, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.
Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Sponsorship and Relocation Specifications
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.
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