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Remote Non Phone Customer Service Jobs in Florida

Miami Family Law Group

Remote - Non-Attorney Salesperson

Miami, FL · On-site +1

$45K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Composure on the phone with someone who is grieving, angry or frightened * Written clarity. Your ... Proven ability in sales or customer service with excellent communication skills. * Knowledge of ...

Liveops

Remote Customer Service Agent

Gainesville, FL · Remote

$14 - $18.75/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Port Orange, FL · Remote

$13.25 - $17.75/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

West Palm Beach, FL · Remote

$15 - $20/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Lutz, FL · Remote

$14 - $18.75/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Kissimmee, FL · Remote

$13.75 - $18.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Cape Coral, FL · Remote

$14.25 - $19/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Saint Augustine, FL · Remote

$13.50 - $18/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Lake Worth, FL · Remote

$13.75 - $18.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Sanford, FL · Remote

$13.25 - $17.75/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Pompano Beach, FL · Remote

$14.50 - $19.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Saint Cloud, FL · Remote

$14.25 - $19/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Delray Beach, FL · Remote

$14.50 - $19.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Clearwater, FL · Remote

$14.25 - $19/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Ormond Beach, FL · Remote

$13.50 - $18.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Plant City, FL · Remote

$13.50 - $18.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Brandon, FL · Remote

$13.50 - $18/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Hialeah, FL · Remote

$14 - $18.75/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Palm Beach Gardens, FL · Remote

$14.75 - $19.75/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Liveops

Remote Customer Service Agent

Ocala, FL · Remote

$14.50 - $19.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

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All JobsNon Phone Customer Service JobsRemote Non Phone Customer Service JobsRemote Non Phone Customer Service Jobs in Florida

Remote Non Phone Customer Service information

What is a remote non phone customer service?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are the key skills and qualifications needed to thrive in remote non phone customer service, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What are some common challenges faced in remote non phone customer service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.

What are popular job titles related to Remote Non Phone Customer Service jobs in Florida?

For Remote Non Phone Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Non Phone Customer Service jobs in Florida look for?

The top searched job categories for Remote Non Phone Customer Service jobs in Florida are:

What cities in Florida are hiring for Remote Non Phone Customer Service jobs?

Cities in Florida with the most Remote Non Phone Customer Service job openings:

Remote Non Phone Customer Service jobs near you
Infographic showing various Remote Non Phone Customer Service job openings in Florida as of August 2026, with employment types broken down into 70% Full Time, 23% Part Time, 3% Temporary, and 4% Contract. Highlights an 100% Remote job distribution.

Remote - Non-Attorney Salesperson

Miami Family Law Group

Miami, FL • On-site, Remote

$45K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

You are the first voice a person hears when they reach out to us, often on one of the hardest days of their life. A death in the family. A divorce. A trust that is not doing what someone promised it would.
We are hiring a specialist to own that first conversation. You will listen, gather the facts that matter, and get the right person in front of the right attorney quickly. Done well, this role is the difference between someone getting help and someone giving up and calling no one else.
What you will do
  • Handle inbound calls, web inquiries and referrals across family law, probate, estate and trust matters
  • Ask the questions that surface the real issue, then document it clearly for the attorney who takes the case
  • Qualify matters against our intake criteria and route them to the right attorney, scheduling consultations and confirming attendance
  • Follow up with prospective clients who have not yet decided, with persistence and without pressure
  • Track every interaction in our case management system so nothing falls through
  • Build intake scripts, referral materials and follow up sequences that convert more inquiries into consultations
  • Route all substantive legal questions to an attorney. You will never advise on the merits of a matter

What we are looking for
  • Two or more years in sales, client service, legal intake, or any role where you talked to people under stress
  • Composure on the phone with someone who is grieving, angry or frightened
  • Written clarity. Your intake notes are what an attorney reads before deciding whether to take a case
  • Comfort with a CRM and with being measured on consultations booked and retained

Requirements
  • Proven ability in sales or customer service with excellent communication skills.
  • Knowledge of various practice areas.
  • Demonstrated understanding of negotiation techniques and client engagement strategies.
  • Experience assisting in a law office environment is a plus.
  • Exceptional writing skills with attention to detail for clear documentation and correspondence.
  • Legal administrative experience is preferred to manage client data efficiently. Join us if you're passionate about connecting people with essential legal services! This role offers an exciting chance to grow your sales expertise while supporting clients through their legal journeys in a vibrant professional setting.

Benefits
Compensation: $45,000.00 - $90,000.00 per year - The total compensation range, including bonus opportunities, will be based on the candidate's years of experience.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Apply